Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 1019 reviews
(1,019 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Bose quietcomfort true wireless earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best earbuds and very affordable. I will be purchasing another set for my granddaughter.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had great help picking the ear bugs out sales guy had alot of information about them.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Bose QuietComfort Earbuds- As advertised!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Perfect for my needs for both gaming and zoom calls.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Bose comfort ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds ever!! Cant get any better than these :)
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friendRated 1 out of 5 stars
Disappointing Experience – Would Not Recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Bose earbuds were a mess from the start. The Bluetooth connection to my phone kept dropping like it was allergic to stability. Tried to get a replacement — big mistake. Customer service was a black hole: slow, unhelpful, and somehow managed to make things more confusing. Bonus points for repeatedly trying to sign me up for marketing emails while not actually solving my problem. As for the earbuds themselves? They’re huge. Not in a “wow, great sound” way — more like “are those hearing aids from the future?” The case is comically large and a pain to carry around. Honestly, if Bose spent half as much effort on quality control and customer support as they do on branding, these might’ve been worth it. Hard pass.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .It’s frustrating to hear about your experience, and we completely understand why you’d be disappointed. We appreciate you sharing your experience, as feedback like this helps highlight areas that need improvement. In case you have not resolved this yet, we recommend that you reach out to our support teams for further assistance. You can do so via Social Media or our "Contact us" page here: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Rated 5 out of 5 stars
Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best sound and cuality the best in bose
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Teen loves them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.15yr old grandson loves them, said they are exactly what he wanted for basketball and gaming. Looks like grandpa was listening!!
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Bose Noise Cancelling Earbuds - Highly Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is outstanding. First time purchase of Bose product. Like the options for aware and quiet settings.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Boss Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound like a never hear Boss it’s the best wow
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Best headphones for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Couldn’t be happier with these! Bose never disappoints.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Great sound and easy to use.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Bose ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and noise canceling. Color choice is great too
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
I would recommend this to a friendRated 1 out of 5 stars
Don’t fit in ears.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great, will not stay in your ears. Wanted them for the gym…if you do minimal movement while working out, these fall out. And when they fall out, they have a tendency to roll 12-15 feet away. I couldn’t make ie thru my warmup sets without them falling out multiple times. Don’t waste your time or money with these.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Joseph, thank you for sharing your feedback! We’re thrilled to hear you enjoyed the sound quality, but we’re sorry to learn about the fit issues during your workouts.
Our QuietComfort Earbuds are designed for all-day comfort, though we understand fit can vary based on activity and ear shape. To help, we’ve put together a quick guide with tips for achieving the best fit and optimal performance, check out the guide here:
https://bose.life/48F3ZKS
Daisy - Bose Customer Support
Rated 1 out of 5 stars
Not for me…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So shocked that Sony would beat out Bose, but it happened. These hurt my ears and the sound wasn’t that great either. Each person hears differently and for me, I need great noise cancelling, comfort, great sound, and no regrets. These aren’t comfortable to me. I’ve ordered so many different ones and Sony beat them all. I had to return these. I hope you love them, I did not.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Petal Pink
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback. The Bose QuietComfort Earbuds feature legendary noise cancellation, iconic audio performance, and a long‑lasting battery. Proper wearing of the earbuds is important to ensure both microphone and audio quality. You can also adjust the noise cancellation level and customize it according to your preference.
We’re sorry to hear that you’ve already returned them, but if you still need assistance, here’s a detailed guide you can check out:
-For Proper Fit: https://bose.life/4p05VDM
-For Microphone issue: https://bose.life/48TkfIc
Hope this helps!
Jelyn - Bose Customer Support
Rated 5 out of 5 stars
great earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good noice canceling.. hight quality sound while listening something
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ! I really enjoy them. I use them at work as well and they are great for Teams meetings!
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friendRated 3 out of 5 stars
The week before Christmas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure. My wife purchased them for me for Christmas and today is 12/20. At least I know what to look for. I guess I would recommend.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friendRated 5 out of 5 stars
Great Product. Well Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product……There great will order again asap
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 2 out of 5 stars
These kind of stink
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was wearing these at the gym and either my hoodie or sweat kept changing the touch controls. Very annoying to have it on quite then all of a sudden the loud gym noise comes out of nowhere. Sound is good and pairing was easy but the constant touch controls changing is very annoying.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thanks for your feedback, and we're sorry you're having trouble with your QuietComfort Earbuds touch controls. That’s not the experience we want for you, and we appreciate you letting us know. No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having:
The touch controls can easily be manage through the Bose app:
1. Open the app and connect your earbuds.
2. Tap the gear icon in the upper right corner.
3. Go to Settings > Shortcuts > Touch Controls.
From there, you can toggle them on or off, or even set up voice control.
Jelyn - Bose Customer Support
Rated 3 out of 5 stars
Not my favorite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my QuietComfort Ultra ear buds with these. Harder to use, charge didn't last as long, often didn't charge in the case unless I really pressed down on the ear buds. They were less money, but not worth saving the difference. Go with the QuietComfort Ultra!
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for reaching out, Joyces. We truly appreciate your feedback regarding the QuietComfort Earbuds. To assist you with the charging issue, we've put together a helpful guide that can walk you through the steps to resolve it.: http://bose.life/3VVSuZl
Gem - Bose Customer Support














