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Customer reviews

Rating 4.4 out of 5 stars with 1019 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,019 reviews
  • Rated 5 out of 5 stars

    Pure Delight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds! They fit so much better than Apple. Even the smallest ear piece for Apple felt like I was inserting a Lego into my ear. The sound cancelling is pure magic and being able to switch to aware was so perfect when it was needed to talk to someone or for safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these they're by far beyond 5 stars. I'll definitely stay with this brand for years to come.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    sounds great, but not good fit for smaller ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, hard on smaller ears, causes fit pain.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! thank you for reaching Bose. I understand your concern regarding the eartips.

      Our eartips are available in three sizes: small, medium, and large. The medium size comes pre-installed on the earbuds. If they feel too small, we recommend trying the large size if they feel too big, the small size may be more suitable.

      For detailed guidance on selecting and fitting eartips, please refer to the following link:
      https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US

      If the issue persists, please don’t hesitate to reach out to us for further assistance.
      https://global.bose.com/en_us/index.html

      We're happy to assist you.

      Kelly - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Great just wish the microphone was better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphones just wish the microphone was better. It's loud where I work and was hoping these to be the ones where I can be heard on the phone while talking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dound is great they are to bulky too big for the ears not comfortable

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your feedback! We’re glad to hear you’re enjoying the sound quality! That said, we’re sorry to hear that your having problems with the fit and comfort.

      We understand that comfort and size can vary from person to person, and we truly appreciate you sharing your experience.
      Here's a troubleshooting link that can also help you get a better fit of your earbuds: https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US

      -Jelyn, Bose Customer Support bose

  • Rated 5 out of 5 stars

    Good set for the gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of gym headphones. Works as described. Very happy with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, for the price of these things, they were actually pretty horrible. The noise cancellation was not consistent and will continually glitch. Also, they would continually drop audio from my phone. I tried looking things up on Google to help with these issues, turning on low latency, etc. to no avail. Never had this kind of issue with my Apple AirPods Pro and was really disappointed because I’ve always heard good things about Bose earbuds. I even tried hooking them up to my laptop to use for work and during meetings people would say I sounded like a tinny robot. Just an overall bad experience and I will not be looking to buy Bose ear pods again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Peter,

      Thank you for sharing your experience with the QuietComfort earbuds.
      I am sorry to hear that you are disappointed with the ANC and connectivity.
      If the connection is still dropping, please factory reset the earbuds following these steps: https://bose.life/3NmjaOx

      If the issue is still occurring, please contact our support team: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Ok, but not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t these are very Apple friendly. I couldn’t do “hey siri” at all & “hey headphones” barely worked too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, I can also use them on two devices at the same time without having to disconnect from either one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose Earbud review.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Earbuds don't work for me. They fall out of my ears.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Steve, thank you for sharing your feedback. The Bose QuietComfort Earbuds come with a Fit Kit that includes small, medium, and large eartips, along with stability bands for each earbud. You can try different sizes to see which fit works best for you.

      If you need help adjusting the eartips, here’s a helpful guide you can use: https://bose.life/4qWlkXx
      We hope this improves your comfort and listening experience.

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Grest bass and overall incredible acoustics.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to dislike here. Exactly what i wanted and expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for Side Sleeping

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancels out the sound and snoring, but not comfortable for side sleeping. Side sleep tends to engage the buttons on the side of the earbuds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review! Please note that the QuietComfort Earbuds are not strictly designed for sleeping purposes; as such, for comfort-related reasons, we wouldn't recommend using them if you sleep on your side. I am happy to hear that you like the noise-cancelling performance of your buds, however - they certainly do help when it comes to finding some peace and quiet. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Short Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, though would be better (and better review) if the battery life were longer than 2 1/2 hrs.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, Mary! We' re sorry to hear about the short battery life on your Bose QuietComfort Earbuds. We understand how important reliable battery performance is for enjoying your earbuds throughout the day, and we’d like to help resolve this for you.

      Please contact us using this link: https://bose.life/49SSe5s We’ll carefully look into your concern and do our best to support you.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Amazing products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing great Qaaaakebrhxjxjjxjdjekekdkxnzjzkfkgyfkwkwk3o8e7 e nt5bw88zjen4b5biw8s8izjwnne

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Seymour Hodge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Quiet Earbuds the best value. Met my expectations. Will recommend to friends and family members

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sensitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There really sensitive ti touch. And they fall out when i talk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds on the market love them highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overpriced headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase as a gift from our sister.Didn't get any complaints

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible, do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stayed connected but would have bluetooth breakup consistently. Also the fit was not great because the extra band would slide out of place. This meant that not only did they not fit correctly but it also kept that earbud from charging. After three weeks I tried to return them but found out the hard way that Best Buy only allows 2 weeks for a return so I’ve got a $180 paperweight with intermittent Bluetooth connectivity.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jason, thank you for sharing your experience with the QuietComfort Earbuds. We're truly sorry to hear about the Bluetooth connectivity issues, the challenges with fit and charging and even more so when return options are limited.

      Your feedback about the stability band affecting both fit and charging is valuable, and we’ve passed it along to our product team for review. While Best Buy’s return window may have passed, your earbuds may still be covered under Bose’s warranty. In the meantime, we recommend trying the following troubleshooting guides which may help resolve the issues:

      -Dropped Bluetooth connection: http://bose.life/4nVGseP
      -Earbuds do not fit: http://bose.life/4ndlOGa

      If the problem persists, please don’t hesitate to reach out to our support team. http://bose.life/3Ww8TEp

      Daisy - Customer Support bose

  • Rated 5 out of 5 stars

    I love these

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You r going too love them ! This 3 pair of Bose each one nice them r best of 3 I had !

    I would recommend this to a friend