Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 1019 reviews
(1,019 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Pure Delight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds! They fit so much better than Apple. Even the smallest ear piece for Apple felt like I was inserting a Lego into my ear. The sound cancelling is pure magic and being able to switch to aware was so perfect when it was needed to talk to someone or for safety.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friendRated 5 out of 5 stars
Definitely satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these they're by far beyond 5 stars. I'll definitely stay with this brand for years to come.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
sounds great, but not good fit for smaller ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great sound, hard on smaller ears, causes fit pain.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there! thank you for reaching Bose. I understand your concern regarding the eartips.
Our eartips are available in three sizes: small, medium, and large. The medium size comes pre-installed on the earbuds. If they feel too small, we recommend trying the large size if they feel too big, the small size may be more suitable.
For detailed guidance on selecting and fitting eartips, please refer to the following link:
https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US
If the issue persists, please don’t hesitate to reach out to us for further assistance.
https://global.bose.com/en_us/index.html
We're happy to assist you.
Kelly - Bose Customer Support
Rated 4 out of 5 stars
Great just wish the microphone was better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the headphones just wish the microphone was better. It's loud where I work and was hoping these to be the ones where I can be heard on the phone while talking.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
Bose earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dound is great they are to bulky too big for the ears not comfortable
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your feedback! We’re glad to hear you’re enjoying the sound quality! That said, we’re sorry to hear that your having problems with the fit and comfort.
We understand that comfort and size can vary from person to person, and we truly appreciate you sharing your experience.
Here's a troubleshooting link that can also help you get a better fit of your earbuds: https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US
-Jelyn, Bose Customer Support
Rated 5 out of 5 stars
Good set for the gym
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good set of gym headphones. Works as described. Very happy with it.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 1 out of 5 stars
Overpriced Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, for the price of these things, they were actually pretty horrible. The noise cancellation was not consistent and will continually glitch. Also, they would continually drop audio from my phone. I tried looking things up on Google to help with these issues, turning on low latency, etc. to no avail. Never had this kind of issue with my Apple AirPods Pro and was really disappointed because I’ve always heard good things about Bose earbuds. I even tried hooking them up to my laptop to use for work and during meetings people would say I sounded like a tinny robot. Just an overall bad experience and I will not be looking to buy Bose ear pods again.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Peter,
Thank you for sharing your experience with the QuietComfort earbuds.
I am sorry to hear that you are disappointed with the ANC and connectivity.
If the connection is still dropping, please factory reset the earbuds following these steps: https://bose.life/3NmjaOx
If the issue is still occurring, please contact our support team: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Rated 5 out of 5 stars
Ok, but not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t these are very Apple friendly. I couldn’t do “hey siri” at all & “hey headphones” barely worked too.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Bose earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great, I can also use them on two devices at the same time without having to disconnect from either one
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
Bose Earbud review.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose Earbuds don't work for me. They fall out of my ears.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Ice Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Steve, thank you for sharing your feedback. The Bose QuietComfort Earbuds come with a Fit Kit that includes small, medium, and large eartips, along with stability bands for each earbud. You can try different sizes to see which fit works best for you.
If you need help adjusting the eartips, here’s a helpful guide you can use: https://bose.life/4qWlkXx
We hope this improves your comfort and listening experience.
Jelyn - Bose Customer Support
Rated 5 out of 5 stars
Grest bass and overall incredible acoustics.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to dislike here. Exactly what i wanted and expected.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
Not for Side Sleeping
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cancels out the sound and snoring, but not comfortable for side sleeping. Side sleep tends to engage the buttons on the side of the earbuds.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review! Please note that the QuietComfort Earbuds are not strictly designed for sleeping purposes; as such, for comfort-related reasons, we wouldn't recommend using them if you sleep on your side. I am happy to hear that you like the noise-cancelling performance of your buds, however - they certainly do help when it comes to finding some peace and quiet. Warm regards, Fiona M. - Bose Customer Support
Rated 3 out of 5 stars
Short Battery Life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, though would be better (and better review) if the battery life were longer than 2 1/2 hrs.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Ice Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, Mary! We' re sorry to hear about the short battery life on your Bose QuietComfort Earbuds. We understand how important reliable battery performance is for enjoying your earbuds throughout the day, and we’d like to help resolve this for you.
Please contact us using this link: https://bose.life/49SSe5s We’ll carefully look into your concern and do our best to support you.
Gloria - Bose Customer Support
Rated 5 out of 5 stars
Amazing products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing great Qaaaakebrhxjxjjxjdjekekdkxnzjzkfkgyfkwkwk3o8e7 e nt5bw88zjen4b5biw8s8izjwnne
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Mr. Seymour Hodge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bose Quiet Earbuds the best value. Met my expectations. Will recommend to friends and family members
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friendRated 4 out of 5 stars
Sensitive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There really sensitive ti touch. And they fall out when i talk
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friendRated 5 out of 5 stars
Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best earbuds on the market love them highly recommend
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 4 out of 5 stars
Overpriced headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase as a gift from our sister.Didn't get any complaints
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible, do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stayed connected but would have bluetooth breakup consistently. Also the fit was not great because the extra band would slide out of place. This meant that not only did they not fit correctly but it also kept that earbud from charging. After three weeks I tried to return them but found out the hard way that Best Buy only allows 2 weeks for a return so I’ve got a $180 paperweight with intermittent Bluetooth connectivity.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jason, thank you for sharing your experience with the QuietComfort Earbuds. We're truly sorry to hear about the Bluetooth connectivity issues, the challenges with fit and charging and even more so when return options are limited.
Your feedback about the stability band affecting both fit and charging is valuable, and we’ve passed it along to our product team for review. While Best Buy’s return window may have passed, your earbuds may still be covered under Bose’s warranty. In the meantime, we recommend trying the following troubleshooting guides which may help resolve the issues:
-Dropped Bluetooth connection: http://bose.life/4nVGseP
-Earbuds do not fit: http://bose.life/4ndlOGa
If the problem persists, please don’t hesitate to reach out to our support team. http://bose.life/3Ww8TEp
Daisy - Customer Support
Rated 5 out of 5 stars
I love these
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You r going too love them ! This 3 pair of Bose each one nice them r best of 3 I had !
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friend














