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Customer reviews

Rating 4.4 out of 5 stars with 1019 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,019 reviews
  • Rated 4 out of 5 stars

    The Bose Guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a Christmas gift for my husband. I believe he likes them. Our son suggested Best Buy and even gave me two brands to choose from. Made my life very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these they were almost too nice I had to return them ... I work with a sonic welder and gave feed back and cut out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bose earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was incredible but for phone calls the people didn’t heard me

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback, Cano. We’re glad to hear you enjoyed the incredible sound quality of the QuietComfort Earbuds. Regarding your concern with phone calls, we’re sorry to hear that the other party couldn’t hear you clearly. This may be related to the microphone settings, fit, or firmware.
      To assist you further, please contact our support team using this link: https://bose.life/49SSe5s They can help troubleshoot the issue and ensure your earbuds perform as expected during calls. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.

      Gloria - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love these more than my AirPods but they are bulkier and can hurt when I wear them a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very nice experience with the young people helping me. The head phones are working wonderful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too many bugs with S23 galaxy phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My S23 Samsung phone doesn't work well with this bose earbuds there are too many bugs

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! We understand you’re having issues using your Bose earbuds with your Samsung S23, and we appreciate you letting us know. We’d like to take a closer look and help you to get this sorted out.

      Please reach out to us here so we can assist you further: https://bose.life/49SSe5s

      We’re ready to help you move forward.

      Gloria - Bose Customer Support bose

  • Rated 1 out of 5 stars

    #FRUSTRTATED ;(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are really amazing when it comes to noise cancelation. BUT when I am working out it is frustrating that they continue to attempt to connect to my phone by saying "ready to pair". When I am bending down to pick up the weights they start zoning in and out. Also they are not sweat proof and tend to slip out. There are worthy only for long walks if your only focusing on listening to music. It is impossible to carry out a phone converation while usuing them. They are super sensitive to touch, even small strands of my hair rubbing against them will cause them to act up.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thanks so much for sharing your experience! We're glad to hear you're impressed with the noise cancellation, it's great to know that part is working well for you. Your feedback is incredibly valuable, and we’d love to help improve your experience.
      Just to clarify, the QuietComfort Earbuds are not waterproof, they’re water-resistant with an IPX4 rating. This means they can handle light sweat or splashes, but too much exposure to moisture can affect their performance or cause damage.

      As for the call quality, that’s definitely something we can troubleshoot to help improve your experience. Here’s a quick step you can try: https://support.bose.com/s/article/microphone-picks-up-sound-quietly-or-poorly-quietcomfort-earbuds?language=en_US

      Jelyn - Bose Customer Support bose

  • Rated 4 out of 5 stars

    good budget earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good spare for not being able to block out wind noise. it would also be nice if they came with all of the advertised features instead of sending them out in a future update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose True Wireless Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are amazing! They work very well. The salesperson was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were really great. I like that. I don’t hear background noise when I wear them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Searcher5000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds works well with my Samsung Galaxy Fold 6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose live up to its name… thier product is really superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my husband and he loves them. He claims they’re the best he’s ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for value need a quick replacement I would buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard no. They do not work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many, many other reviews state...the left side won't stay connected. I had these for maybe 2 weeks and they were absolutely intolerable. They wouldn't power on and connect properly a lot of times and when they did...the left side just drops out completely. This blatant design flaw is bose just stealing money by selling you a product that they're fully aware lacks any actual real functionality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate you reaching out. Your concern is absolutely valid, and we’re taking it seriously. We’d love to help you further with the issue you're experiencing with your Bose QuietComfort Earbuds.

      Here’s the troubleshooting guide for the Bluetooth issue:
      https://support.bose.com/s/article/bluetooth-disconnects-from-paired-device-quietcomfort-earbuds?language=en_US

      And here are the steps to resolve the power issue you're experiencing:
      And here's the troubleshooting steps for the issue you have with the power:
      https://support.bose.com/s/article/copy-of-qcue-headphonein-product-will-not-turn-on---ka08c000001buigaaa?language=en_US

      Please let us know how it goes. If the issue persists, feel free to contact us using this link: https://bose.life/48EXztC

      Klariss – Bose Customer Support. bose

  • Rated 1 out of 5 stars

    DO NOT BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never left a review in my life. I hate for this to be the first one. The earphones are unusuable. The in ear detection is either broken or absolutely garbage. Everytime i move my head the earphone disconnects and the audio dips out on one side or just pauses the audio. The Bose app allows you to turn off the in ear detection but dont get too excited because they made an app specifically for this product which they force you to use. Why? Because companies absolutely love doing things to make users extremely upset with no intention of fixing the issue. Again I do not leave reviews but these are unusuable.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Michael,

      I am sorry to hear that you are disappointed with your QuietComfort earbuds. If the in-ear detection feature is not working as expected, please make sure you are using the right size of eartips and that you are wearing them correctly: https://bose.life/3NlUVjG
      In your case I would suggest to try the smaller size of era tips to ensure that the earbuds are correctly and comfortably seated in your ear.

      For further assistance you can always contact us: https://bose.life/3rykPZR

      Best regards,
      Lau – Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose QuietComfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work beautifully! Customer service was quick sharp and friendly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bose wack set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wack! They always disconnect on me and wont connect back until i put it on the case for a few hours.waste of money

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Juan, thank you for sharing your experience. We completely understand your concern. This is definitely not the kind of performance we want you to have with your Bose QuietComfort Earbuds. They’re designed with Bluetooth multipoint technology to deliver seamless, uninterrupted listening, letting you switch between your phone, laptop, and other devices effortlessly.

      The issue you’re describing may be related to the earbuds being paired with multiple Bluetooth devices at once, or certain Bluetooth settings enabled on your devices that interfere with the connection. A quick reset or adjustment often resolves this.

      We recommend checking out our troubleshooting guide through this link: https://bose.life/4tXGOVS which walks through steps to resolve connectivity concerns and ensure your earbuds perform the way they’re meant to.

      If you continue to experience issues, our support team is happy to help: https://bose.life/49oQikI. We hope these steps help you enjoy your earbuds to the fullest!

      Sophie - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Gave them a try but not for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife so we could talk hands free with each other never tried them persionally and not sure what the issue was but many times i could not hear what she was saying like they start cutting out and sounding muffled on my end not sure if its a compatibility issue with iphone or what but was really anoying and im going to be returning them

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jerm,

      I am sorry to hear that you are experiencing audio issues during calls with your QuietComfort Earbuds. To make sure you are getting the best audio experience in any occasion, please check our fit guide and learn how to correctly wear the earbuds: https://bose.life/3NlUVjG

      For further assistance, you can contact us here: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great headphones for work, travel and working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphones for any situation- easy to manage and connect as well as travel with no matter the situation

    I would recommend this to a friend