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Customer reviews

Rating 4.4 out of 5 stars with 1020 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,020 reviews
  • Rated 5 out of 5 stars

    Great headphones for work, travel and working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphones for any situation- easy to manage and connect as well as travel with no matter the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product…. Would recommend it any time, and service with representatives is great…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and use. Slow to charge. Wish it had more noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Wound purchase more. Also recommended to others

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unimpressed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say at the beginning of the review, this might not be accurate for everyone. I had difficulty getting the earphones to stay on. I tried to both return them and they wouldn’t help much at their website. I should say I never got to test the earphones. From what I did hear when they were working it seemed okay.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Denice, thank you for sharing your feedback, we're sorry to hear about your experience. We'd really appreciate the opportunity to better understand the issue you're facing with your QuietComfort Earbuds and help ensure it works as intended.

      Please connect with us so we can look into this for you. Visit: https://bose.life/48EXztC

      Klariss – Bose Customer Support bose

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. They are an affordable option. So happy with these!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was what you expect of Bose. The call quality was quiet and I could barely hear anyone that called. And finally Idk if I have weird ears but after trying all the different sized ear adapters these just wouldn't stay in my ears. I was disappointed as I am a big fan of Bose.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It is great to see that you enjoy the sound of the earbuds. Make sure the volume for calls is turned up on the phone, as is generally a separate volume control. I'd also check out fitting guide to ensure you get the best fit, as I can see you've tried different ear tips. You can find the guide here: https://bose.life/4gIIpH6
      Please also reach out, as we'd love to help you with the earbuds: https://bose.life/contact

      Nic - Bose customer Support bose

  • Rated 5 out of 5 stars

    Great grear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everythin from my Bose , i sugest to people to buy it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor product form bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound switches from right ear to left ear frequently. Will also drop out of quiet/noise canceling mode without warning. Battery life is average. Better off using one ear at a time. Best part about this product is the name seems to impress people.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We're sorry to hear about the concerns you’ve been experiencing with your earbuds. We understand how important consistent audio performance and reliable features are, especially when you’re using them throughout the day. We appreciate you sharing what you’ve noticed, and we’d really like to take a closer look. Please reach out to us through this link: https://bose.life/49SSe5s so we can review the details together and do our best to assist.

      Gloria - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a fan of Bose and owned several products but these came out bad, The battery drains even when not in use and device stays connected when they're in the case as well. They're super sensitive to touch and easily fall off.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for being a loyal Bose customer and for sharing your honest feedback with us. We’re sorry to hear that your experience with the Bose QuietComfort earbuds has not met your expectations. The issues you mentioned regarding battery drain, staying connected in the case, and touch sensitivity are not the experience we want for our customers.

      We’d like the opportunity to help resolve this for you. Please reach out to our support team through the link provided: https://bose.life/44JiLPl Our team will be happy to assist you further.

      NJ - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Garbage magnets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality of earbuds themselves are great. However, after just about 3 months of having them the left earbud stopped magnetizing to the case and is now almost impossible to charge. Best Buy conveniently won't cover this issue despite having them for such a short period, so I'll have to go through Bose...

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Diana,

      I am glad to hear that you love how great your QuietComfort Earbuds sound, but sorry you are having charging issues.

      If the issue is related to the charging case or connectors on your earbuds, please make sure to clean the earbuds and case with a dry cloth. If the issue is still occurring, please do not hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Customer Support bose

  • Rated 1 out of 5 stars

    Great Sound, Annoying Fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds do not stay in the ears. I switched around all the tips and silicone that came with it, but nothing works. Also, you can't lie on your side, it pauses the sound (and no it's not a button function). I wanted to return them so badly, but I missed the short 15-day return window. The sound is great though!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! thanks so much for your feedback, we're delighted to hear you’re enjoying the sound quality of the Ultra Open Earbuds! These earbuds feature touch-sensitive controls that may occasionally respond to pressure or contact, such as when lying on your side, which can unintentionally activate functions like pause. Additionally, they come with three sizes of eartips and stability bands, allowing you to customize the fit for lasting comfort and a secure hold. For tips on getting the best fit, feel free to check out this guide: http://bose.life/4mVXubD. Hope this helps! Kurt - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Music forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these are awesome!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose quietcomfort 2024 poor connection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd quietcomfort in 3 weeks. Left earbud shuts off then 30 minutes listening both turn off. My wife has the same phone and earbuds no problems works great. She tried mine and same issue. Bose was my number one ear listening device.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that your QuietComfort Earbuds are shutting off. If this is the third set of earbuds you've had in 3 weeks, then you might not be using the product as per its intended use. I would start by performing a simple reset of your earbuds, which is done by touching and holding each earbud for 15 seconds, until you hear a tone. The earbuds then power off; hold each earbud for 1 second to power them on, and then try again. If that doesn't help, our support team will be happy to provide further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Different

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for my daughter’s 22 birthday. Hoped to find the purple pair, which was available days earlier. Since I purchased from this location before it was a no brainer. When I arrived the black and the white set was left. Decided on the black when I asked about the military discount the GM assured me , he has been with Best Buy for over 8 years and they have NEVER offered a military discount. The gentleman that cash me out explained the GM was new to THIS location. Returned, purchased from bose directly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awkward fit.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awkward fit. Great sound when it wasn't falling out. Not for extended use for my wife's ears.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you so much for sharing your honest feedback, we really appreciate it. We're glad to hear you're enjoying the sound quality of your Bose QuietComfort Earbuds. At the same time, we understand how disappointing it can be when the fit of the earbuds doesn’t meet your expectations.

      To help with this concern, check our support article at http://bose.life/44bVpCi which will address your concern.

      Klariss - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend and he loves them! He uses them daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair of Bose, better than my others by far, gave them on right now!!! Get them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These air buds are the best ones I’ve ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose wins again!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself for Christmas last year and I absolutely love it.

    I would recommend this to a friend