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Customer reviews

Rating 4.4 out of 5 stars with 1238 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the exceptional sound quality and impressive bass clarity provided by these earbuds. Users also frequently highlight the comfortable, snug fit and the long-lasting battery life as standout features. While the overall experience is highly positive, some users have noted occasional issues with connectivity drops.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,239 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The esr buds dont connect. Then you get them to connect they disconnect supposed to be good i disagree

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience, we truly appreciate your feedback. To better assist you, here’s a link where you can review the troubleshooting steps for the Bose QuietComfort Earbuds.

      These steps are designed to help resolve the connection and disconnection issues you’re experiencing.

      https://bose.life/4s9fVfE

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas present for friend but test them out for sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and better price.!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very easy to paired and excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not as Good as Airpods Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is decent but the design does bot help with noise cancelling

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We're glad to hear you find the sound decent. Regarding noise cancellation, design can play a significant role, and if you're experiencing issues, here are some troubleshooting tips:

      Ensure Proper Fit: Make sure the ear tips form a snug seal in your ears, as a good seal is essential for effective noise cancellation.
      Choose the Right Ear Tips: Try different sizes or types of ear tips (silicone, foam) included with your earbuds to find the most comfortable and effective fit.
      Clean the Ear Tips: Regularly clean the ear tips to maintain a good seal and optimal noise reduction.
      Activate Noise Cancellation Properly: Double-check that noise cancellation mode is enabled in your device or app settings.
      Update Firmware: Use the Bose app to ensure your earbuds have the latest firmware installed for optimal performance.
      Reset the Earbuds: If noise cancellation still isn’t effective, try resetting your earbuds.
      If these steps don’t improve noise cancellation, feel free to contact our support team for further assistance. We appreciate your feedback and are here to help! bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose QuietComfort Earbuds- As advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Perfect for my needs for both gaming and zoom calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product so far ordered them for my mom a year ago and still no complaints yet

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound excellent, the best purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from airpods and soooo glad i did!!!! Wowza!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase! Great price! I highly recommend these wireless earphones!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is quite not clear when I am in the kitchen for the restaurant.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback with us. We’re glad to hear you’ve tried the Bose QuietComfort Earbuds and appreciate your honesty about the sound quality concerns you’ve experienced in your restaurant kitchen.

      We understand that environments with strong background noise, like a busy kitchen, can sometimes affect clarity. The earbuds are designed with advanced noise canceling, but performance may vary depending on acoustics and interference. We recommend checking for firmware updates through the Bose Music app, as these updates often improve connectivity and audio performance. Adjusting the fit of the earbuds or experimenting with different ear tip sizes may also help enhance clarity in challenging environments. To help improve the sound quality of your earbuds, please refer to the helpful article below for step‑by‑step guidance in resolving the issue.

      https://bose.life/4dXxb2p

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noice canceling.. hight quality sound while listening something

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earphones plus they stay in my ears great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Higher end earbuds for lower price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, they're pretty awesome earbuds. Slightly bigger than expected, but overall solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift. They are definitely getting their use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a xmas gift for my granddaughter and she loves them, i have several bise items my self

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and noise canceling. Color choice is great too

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Gotta pass on them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I loved these earbuds however as soon as I went outside to wear them the WIND NOISE was unbearable. They fit great and didn’t fall out and didn’t hurt my ears but man the noise from the wind was so tough. Even with changing the setting to immersive or quite/aware mode. Nothing helped it. So unless you’re sitting inside wearing them don’t get these. You can’t use them outside at all unless maybe it’s a perfectly still sunny day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect weight and nice design and the bass amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose Quiet Comfort True wireless Noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this item cause I need something to lay down and watch things on my iPad it affordable price then when I went back on website they went down further so I call Best Buy to try to get a price adjustment and the girl said that I can not. Very disappointed. That’s why I gave a 3 star. The product is great. But the customer service SUCKS

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Great sound and easy to use.

    I would recommend this to a friend