Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1240 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the exceptional sound quality and impressive bass clarity provided by these earbuds. Users also frequently highlight the comfortable, snug fit and the long-lasting battery life as standout features. While the overall experience is highly positive, some users have noted occasional issues with connectivity drops.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,240 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Great sound and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best sound and cuality the best in bose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boss Quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound like a never hear Boss it’s the best wow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sensitive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They good but very sensitive when I try to place in my ears when get loose. If I touch them… it get noise or canceling sound or skip song or mute , The price is right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Sound with ease of use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , easy to maintain charge and a nice case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift for one of my grandsons and he really loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great...............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Works amazing on airplanes and the office. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointing Experience – Would Not Recommend

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose earbuds were a mess from the start. The Bluetooth connection to my phone kept dropping like it was allergic to stability. Tried to get a replacement — big mistake. Customer service was a black hole: slow, unhelpful, and somehow managed to make things more confusing. Bonus points for repeatedly trying to sign me up for marketing emails while not actually solving my problem. As for the earbuds themselves? They’re huge. Not in a “wow, great sound” way — more like “are those hearing aids from the future?” The case is comically large and a pain to carry around. Honestly, if Bose spent half as much effort on quality control and customer support as they do on branding, these might’ve been worth it. Hard pass.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      It’s frustrating to hear about your experience, and we completely understand why you’d be disappointed. We appreciate you sharing your experience, as feedback like this helps highlight areas that need improvement. In case you have not resolved this yet, we recommend that you reach out to our support teams for further assistance. You can do so via Social Media or our "Contact us" page here: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great when I’m talking to clients and working from home. Because i have two dogs who occasionally bark nobody can hear them when i am talking to clients. Highly recommend !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Overall good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept falling out of my ears. But the sound was great. I did end up returning them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for a great price highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves these earbuds. Great product and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! Really nice! Extremely nice! Impressively nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best salesman ever.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep went beyond the call of duty on helping me set up my earbuds. He synced them with my phone I will be ever so grateful. Thank you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great while they lasted

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these headphones for 2 months before the case stopped working on me. When i put the headphones back in the case they wouldn’t disconnect from my phone so i had to constantly turn my Bluetooth on and off which was inconvenient for my other devices. If you are looking to get these, i would strongly suggest paying a little extra to get the warranty. Im glad i did. They were good headphones but for $150 they for sure need to last longer than 2 months

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Anna, thank you for sharing your experience with your headphones. We’re glad to hear you enjoyed the sound quality and fit, but we’re truly sorry to learn that the case stopped working after just two months.

      In this situation, it’s best to check if the pins inside the charging case are bent or if the earbuds weren’t properly seated. If the charging case is no longer turning on, here’s a helpful link you can use to resolve the issue: https://bose.life/47bgIVu

      And if the charging case needs replacement, you can purchase a new one here: https://bose.life/40aM1vW

      Jelyn - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose earbuds

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for about 5/6 months, then started slowly going out. Can barely hear anything on it now. I would recommend getting protection plan if you do get these for any reason, but other than that, these are some great!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Lucky, thanks for sharing your feedback on the Bose QuietComfort Earbuds. They feature remarkable sound quality means what you hear hits all the right notes. Sorry to hear that hasn’t been your experience.

      Be sure to check out our helpful support article at https://bose.life/3LsLUrO, which may help improve your listening experience. Thanks!

      Klariss – Bose Customer Support bose

  • Rated 5 out of 5 stars

    Pure Delight

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds! They fit so much better than Apple. Even the smallest ear piece for Apple felt like I was inserting a Lego into my ear. The sound cancelling is pure magic and being able to switch to aware was so perfect when it was needed to talk to someone or for safety.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds good. pretty good range. not too comfy in the ear and very touch sensitive.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for the feedback! Glad to hear you're happy with the range. I understand that comfort and touch sensitivity can be a bit of a challenge. Here are some simple steps you can try to improve your experience:

      Adjust the Fit: Experiment with different ear tips or positions to find a more comfortable and secure fit.
      Manage Touch Sensitivity: Check your device’s settings or the Bose app to see if you can adjust or disable touch controls to prevent accidental commands.
      Keep Clean: Make sure the touch sensors are clean and free from dirt or sweat, which can affect sensitivity.
      Update Firmware: Ensure your earbuds have the latest firmware for optimal performance.
      If you need more detailed guidance, messages us. bose

  • Rated 5 out of 5 stars

    Bise earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband is very happy with his christmas gift. We highly recommend.

    I would recommend this to a friend