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Customer reviews

Rating 4.4 out of 5 stars with 1242 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the exceptional sound quality and impressive bass clarity provided by these earbuds. Users also frequently highlight the comfortable, snug fit and the long-lasting battery life as standout features. While the overall experience is highly positive, some users have noted occasional issues with connectivity drops.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,242 reviews
  • Rated 5 out of 5 stars

    Good set for the gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of gym headphones. Works as described. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don’t fit in ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, will not stay in your ears. Wanted them for the gym…if you do minimal movement while working out, these fall out. And when they fall out, they have a tendency to roll 12-15 feet away. I couldn’t make ie thru my warmup sets without them falling out multiple times. Don’t waste your time or money with these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Joseph, thank you for sharing your feedback! We’re thrilled to hear you enjoyed the sound quality, but we’re sorry to learn about the fit issues during your workouts.

      Our QuietComfort Earbuds are designed for all-day comfort, though we understand fit can vary based on activity and ear shape. To help, we’ve put together a quick guide with tips for achieving the best fit and optimal performance, check out the guide here:

      https://bose.life/48F3ZKS

      Daisy - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Sensitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There really sensitive ti touch. And they fall out when i talk

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Hard no. They do not work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many, many other reviews state...the left side won't stay connected. I had these for maybe 2 weeks and they were absolutely intolerable. They wouldn't power on and connect properly a lot of times and when they did...the left side just drops out completely. This blatant design flaw is bose just stealing money by selling you a product that they're fully aware lacks any actual real functionality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate you reaching out. Your concern is absolutely valid, and we’re taking it seriously. We’d love to help you further with the issue you're experiencing with your Bose QuietComfort Earbuds.

      Here’s the troubleshooting guide for the Bluetooth issue:
      https://support.bose.com/s/article/bluetooth-disconnects-from-paired-device-quietcomfort-earbuds?language=en_US

      And here are the steps to resolve the power issue you're experiencing:
      And here's the troubleshooting steps for the issue you have with the power:
      https://support.bose.com/s/article/copy-of-qcue-headphonein-product-will-not-turn-on---ka08c000001buigaaa?language=en_US

      Please let us know how it goes. If the issue persists, feel free to contact us using this link: https://bose.life/48EXztC

      Klariss – Bose Customer Support. bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not for me…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So shocked that Sony would beat out Bose, but it happened. These hurt my ears and the sound wasn’t that great either. Each person hears differently and for me, I need great noise cancelling, comfort, great sound, and no regrets. These aren’t comfortable to me. I’ve ordered so many different ones and Sony beat them all. I had to return these. I hope you love them, I did not.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. The Bose QuietComfort Earbuds feature legendary noise cancellation, iconic audio performance, and a long‑lasting battery. Proper wearing of the earbuds is important to ensure both microphone and audio quality. You can also adjust the noise cancellation level and customize it according to your preference.

      We’re sorry to hear that you’ve already returned them, but if you still need assistance, here’s a detailed guide you can check out:
      -For Proper Fit: https://bose.life/4p05VDM
      -For Microphone issue: https://bose.life/48TkfIc
      Hope this helps!

      Jelyn - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Overpriced headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase as a gift from our sister.Didn't get any complaints

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Seymour Hodge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Quiet Earbuds the best value. Met my expectations. Will recommend to friends and family members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these they were almost too nice I had to return them ... I work with a sonic welder and gave feed back and cut out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The week before Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure. My wife purchased them for me for Christmas and today is 12/20. At least I know what to look for. I guess I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest bass and overall incredible acoustics.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to dislike here. Exactly what i wanted and expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing great Qaaaakebrhxjxjjxjdjekekdkxnzjzkfkgyfkwkwk3o8e7 e nt5bw88zjen4b5biw8s8izjwnne

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    DO NOT BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never left a review in my life. I hate for this to be the first one. The earphones are unusuable. The in ear detection is either broken or absolutely garbage. Everytime i move my head the earphone disconnects and the audio dips out on one side or just pauses the audio. The Bose app allows you to turn off the in ear detection but dont get too excited because they made an app specifically for this product which they force you to use. Why? Because companies absolutely love doing things to make users extremely upset with no intention of fixing the issue. Again I do not leave reviews but these are unusuable.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Michael,

      I am sorry to hear that you are disappointed with your QuietComfort earbuds. If the in-ear detection feature is not working as expected, please make sure you are using the right size of eartips and that you are wearing them correctly: https://bose.life/3NlUVjG
      In your case I would suggest to try the smaller size of era tips to ensure that the earbuds are correctly and comfortably seated in your ear.

      For further assistance you can always contact us: https://bose.life/3rykPZR

      Best regards,
      Lau – Bose Customer Support bose

  • Rated 5 out of 5 stars

    I love these

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You r going too love them ! This 3 pair of Bose each one nice them r best of 3 I had !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gave them a try but not for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife so we could talk hands free with each other never tried them persionally and not sure what the issue was but many times i could not hear what she was saying like they start cutting out and sounding muffled on my end not sure if its a compatibility issue with iphone or what but was really anoying and im going to be returning them

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jerm,

      I am sorry to hear that you are experiencing audio issues during calls with your QuietComfort Earbuds. To make sure you are getting the best audio experience in any occasion, please check our fit guide and learn how to correctly wear the earbuds: https://bose.life/3NlUVjG

      For further assistance, you can contact us here: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Read this before purchasing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked these up while I was on a trip because I forgot to bring my AirPods, and I trusted the brand since they’re known for solid sound quality. Honestly, I was shocked at how bad they were. I was only using them for hands-free calls, but even then, my wife complained about the call quality the entire time I used them. I ended up returning them and went with the Apple AirPods 4 with Active Noise Cancellation instead. They were around the same price, but the difference in quality was major—no comparison at all. Definitely an upgrade from my previous pair too. At the end of the day, I’d say save your money and just go with Apple.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your feedback on the Bose QuietComfort Earbuds. We truly appreciate you choosing Bose and understand how important call clarity is for your everyday use. Our products are designed to deliver premium sound and comfort, and proper setup can make a big difference in performance.

      For future reference, since you’ve already returned the earbuds, our online guide provides helpful tips and troubleshooting steps that can enhance both fit and call quality should you try Bose again in the future. You can find it here: https://bose.life/4vKLG1p

      We’re always here to support you and ensure you get the best possible experience with Bose products.

      Rein - Bose Customer Support bose

  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very nice experience with the young people helping me. The head phones are working wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    #FRUSTRTATED ;(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are really amazing when it comes to noise cancelation. BUT when I am working out it is frustrating that they continue to attempt to connect to my phone by saying "ready to pair". When I am bending down to pick up the weights they start zoning in and out. Also they are not sweat proof and tend to slip out. There are worthy only for long walks if your only focusing on listening to music. It is impossible to carry out a phone converation while usuing them. They are super sensitive to touch, even small strands of my hair rubbing against them will cause them to act up.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thanks so much for sharing your experience! We're glad to hear you're impressed with the noise cancellation, it's great to know that part is working well for you. Your feedback is incredibly valuable, and we’d love to help improve your experience.
      Just to clarify, the QuietComfort Earbuds are not waterproof, they’re water-resistant with an IPX4 rating. This means they can handle light sweat or splashes, but too much exposure to moisture can affect their performance or cause damage.

      As for the call quality, that’s definitely something we can troubleshoot to help improve your experience. Here’s a quick step you can try: https://support.bose.com/s/article/microphone-picks-up-sound-quietly-or-poorly-quietcomfort-earbuds?language=en_US

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were really great. I like that. I don’t hear background noise when I wear them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds on the market love them highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not for Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was what you expect of Bose. The call quality was quiet and I could barely hear anyone that called. And finally Idk if I have weird ears but after trying all the different sized ear adapters these just wouldn't stay in my ears. I was disappointed as I am a big fan of Bose.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It is great to see that you enjoy the sound of the earbuds. Make sure the volume for calls is turned up on the phone, as is generally a separate volume control. I'd also check out fitting guide to ensure you get the best fit, as I can see you've tried different ear tips. You can find the guide here: https://bose.life/4gIIpH6
      Please also reach out, as we'd love to help you with the earbuds: https://bose.life/contact

      Nic - Bose customer Support bose