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Customer reviews

Rating 4.4 out of 5 stars with 1242 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the exceptional sound quality and impressive bass clarity provided by these earbuds. Users also frequently highlight the comfortable, snug fit and the long-lasting battery life as standout features. While the overall experience is highly positive, some users have noted occasional issues with connectivity drops.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,242 reviews
  • Rated 5 out of 5 stars

    Bose True Wireless Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are amazing! They work very well. The salesperson was very helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible, do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stayed connected but would have bluetooth breakup consistently. Also the fit was not great because the extra band would slide out of place. This meant that not only did they not fit correctly but it also kept that earbud from charging. After three weeks I tried to return them but found out the hard way that Best Buy only allows 2 weeks for a return so I’ve got a $180 paperweight with intermittent Bluetooth connectivity.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jason, thank you for sharing your experience with the QuietComfort Earbuds. We're truly sorry to hear about the Bluetooth connectivity issues, the challenges with fit and charging and even more so when return options are limited.

      Your feedback about the stability band affecting both fit and charging is valuable, and we’ve passed it along to our product team for review. While Best Buy’s return window may have passed, your earbuds may still be covered under Bose’s warranty. In the meantime, we recommend trying the following troubleshooting guides which may help resolve the issues:

      -Dropped Bluetooth connection: http://bose.life/4nVGseP
      -Earbuds do not fit: http://bose.life/4ndlOGa

      If the problem persists, please don’t hesitate to reach out to our support team. http://bose.life/3Ww8TEp

      Daisy - Customer Support bose

  • Rated 5 out of 5 stars

    Great gift idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my husband and he loves them. He claims they’re the best he’s ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Garbage magnets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality of earbuds themselves are great. However, after just about 3 months of having them the left earbud stopped magnetizing to the case and is now almost impossible to charge. Best Buy conveniently won't cover this issue despite having them for such a short period, so I'll have to go through Bose...

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Diana,

      I am glad to hear that you love how great your QuietComfort Earbuds sound, but sorry you are having charging issues.

      If the issue is related to the charging case or connectors on your earbuds, please make sure to clean the earbuds and case with a dry cloth. If the issue is still occurring, please do not hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Customer Support bose

  • Rated 5 out of 5 stars

    Great headphones for work, travel and working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphones for any situation- easy to manage and connect as well as travel with no matter the situation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose quietcomfort 2024 poor connection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd quietcomfort in 3 weeks. Left earbud shuts off then 30 minutes listening both turn off. My wife has the same phone and earbuds no problems works great. She tried mine and same issue. Bose was my number one ear listening device.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that your QuietComfort Earbuds are shutting off. If this is the third set of earbuds you've had in 3 weeks, then you might not be using the product as per its intended use. I would start by performing a simple reset of your earbuds, which is done by touching and holding each earbud for 15 seconds, until you hear a tone. The earbuds then power off; hold each earbud for 1 second to power them on, and then try again. If that doesn't help, our support team will be happy to provide further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose QuietComfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work beautifully! Customer service was quick sharp and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product…. Would recommend it any time, and service with representatives is great…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Searcher5000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds works well with my Samsung Galaxy Fold 6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose live up to its name… thier product is really superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for value need a quick replacement I would buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and use. Slow to charge. Wish it had more noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great Sound, Annoying Fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds do not stay in the ears. I switched around all the tips and silicone that came with it, but nothing works. Also, you can't lie on your side, it pauses the sound (and no it's not a button function). I wanted to return them so badly, but I missed the short 15-day return window. The sound is great though!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! thanks so much for your feedback, we're delighted to hear you’re enjoying the sound quality of the Ultra Open Earbuds! These earbuds feature touch-sensitive controls that may occasionally respond to pressure or contact, such as when lying on your side, which can unintentionally activate functions like pause. Additionally, they come with three sizes of eartips and stability bands, allowing you to customize the fit for lasting comfort and a secure hold. For tips on getting the best fit, feel free to check out this guide: http://bose.life/4mVXubD. Hope this helps! Kurt - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are quite possibly the worst Bose product on the market. Wont stay connected. Won't stay in ear when walking. Tried exchanging at Best buy for an upgrade. Nope was a couple days late on a ridiculous 15 day return policy. People are very busy these days. Getting to best buy was not top of the list with my work schedule. That being said done with best buy.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for taking the time to share your feedback. We truly appreciate it and want to help resolve your concerns to improve your experience with the Bose QuietComfort Earbuds.
      If the earbuds are falling out of your ears, this can usually be fixed by finding the right ear tip size. Here's a guide to help you choose the best fit: http://bose.life/4oOhNKh

      As for the disconnection issue, if you're referring to Bluetooth connectivity, this troubleshooting guide should help: http://bose.life/4fTQvOj

      Jelyn - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Did not work well with my IPhone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried my best to get these to work with my IPhone but they never gave me quality sound.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Katrina, thank you for sharing your feedback about the Bose QuietComfort Earbuds. We’re glad you gave them a try, and we truly appreciate your honesty. Sometimes, issues with audio quality can be linked to settings or connectivity. For example, checking the Bluetooth connection settings, ensuring the firmware is updated through the Bose app, adjusting the EQ settings, or even trying a different music source can make a noticeable difference. To help improve the audio quality of your earbuds, here’s a helpful guide you can use for step‑by‑step support. (https://bose.life/4vVGjvP)

      Your feedback is invaluable, it helps us continue improving both performance and usability, and we truly appreciate you taking the time to share your experience.

      Jelyn - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Short Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, though would be better (and better review) if the battery life were longer than 2 1/2 hrs.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, Mary! We' re sorry to hear about the short battery life on your Bose QuietComfort Earbuds. We understand how important reliable battery performance is for enjoying your earbuds throughout the day, and we’d like to help resolve this for you.

      Please contact us using this link: https://bose.life/49SSe5s We’ll carefully look into your concern and do our best to support you.

      Gloria - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Nice sound!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and great bass!! Really good purchase and very good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. They are an affordable option. So happy with these!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price got them for a Christmas gift she love them works out with them on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No at bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has an excellent quality in sound, but the microphone is terrible if you want it, just to listen to music is the best, in my case I need it to be able to talk and its quality of the microphone is pessimum.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. It’s great to hear that the sound quality meets expectations, but it’s disappointing to hear that the microphone doesn’t perform well for calls. To ensure the best performance of the earbuds, we recommend making sure they are up to date. For further assistance and troubleshooting, feel free to reach out to our teams using this link: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose