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Customer reviews

Rating 4.4 out of 5 stars with 1242 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the exceptional sound quality and impressive bass clarity provided by these earbuds. Users also frequently highlight the comfortable, snug fit and the long-lasting battery life as standout features. While the overall experience is highly positive, some users have noted occasional issues with connectivity drops.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,242 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Too many bugs with S23 galaxy phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My S23 Samsung phone doesn't work well with this bose earbuds there are too many bugs

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! We understand you’re having issues using your Bose earbuds with your Samsung S23, and we appreciate you letting us know. We’d like to take a closer look and help you to get this sorted out.

      Please reach out to us here so we can assist you further: https://bose.life/49SSe5s

      We’re ready to help you move forward.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great grear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everythin from my Bose , i sugest to people to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds with Great Sound and Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buds. No hassle purchase. This is my sec9nd pair of Bose air buds. The case appears to be of less quality than my first pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair of Bose, better than my others by far, gave them on right now!!! Get them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bose earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was incredible but for phone calls the people didn’t heard me

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback, Cano. We’re glad to hear you enjoyed the incredible sound quality of the QuietComfort Earbuds. Regarding your concern with phone calls, we’re sorry to hear that the other party couldn’t hear you clearly. This may be related to the microphone settings, fit, or firmware.
      To assist you further, please contact our support team using this link: https://bose.life/49SSe5s They can help troubleshoot the issue and ensure your earbuds perform as expected during calls. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome! I do not know how I lived without them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose Earbud review.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Earbuds don't work for me. They fall out of my ears.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Steve, thank you for sharing your feedback. The Bose QuietComfort Earbuds come with a Fit Kit that includes small, medium, and large eartips, along with stability bands for each earbud. You can try different sizes to see which fit works best for you.

      If you need help adjusting the eartips, here’s a helpful guide you can use: https://bose.life/4qWlkXx
      We hope this improves your comfort and listening experience.

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great Christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for my mother who is not super tech savy. She has been able to use them with ease and they work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend and he loves them! He uses them daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose wins again!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself for Christmas last year and I absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fantastic! I highly recommend this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a fan of Bose and owned several products but these came out bad, The battery drains even when not in use and device stays connected when they're in the case as well. They're super sensitive to touch and easily fall off.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for being a loyal Bose customer and for sharing your honest feedback with us. We’re sorry to hear that your experience with the Bose QuietComfort earbuds has not met your expectations. The issues you mentioned regarding battery drain, staying connected in the case, and touch sensitivity are not the experience we want for our customers.

      We’d like the opportunity to help resolve this for you. Please reach out to our support team through the link provided: https://bose.life/44JiLPl Our team will be happy to assist you further.

      NJ - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Music forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these are awesome!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. I have not tried them, but he said they are great. They live in his ears 24/7?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Different

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for my daughter’s 22 birthday. Hoped to find the purple pair, which was available days earlier. Since I purchased from this location before it was a no brainer. When I arrived the black and the white set was left. Decided on the black when I asked about the military discount the GM assured me , he has been with Best Buy for over 8 years and they have NEVER offered a military discount. The gentleman that cash me out explained the GM was new to THIS location. Returned, purchased from bose directly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nater2244

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new app but I didn't care about the ear tips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These air buds are the best ones I’ve ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blown away.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome set of earbuds. Great base response, but well balanced as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They turn off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They turn off if they do not detect movement in 20 minutes or so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds, long listening device much waiting for

    I would recommend this to a friend