Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1242 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the exceptional sound quality and impressive bass clarity provided by these earbuds. Users also frequently highlight the comfortable, snug fit and the long-lasting battery life as standout features. While the overall experience is highly positive, some users have noted occasional issues with connectivity drops.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,242 reviews
  • Rated 2 out of 5 stars

    So uncomfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable and the left earbud mades a clicking sound when noise cancelling is on

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! We’re sorry to hear that your QuietComfort Earbuds feel uncomfortable and that you’re experiencing a clicking sound when noise cancelling is enabled. That’s certainly not the experience we want for you.

      Fit-related issues and unexpected sounds can sometimes be caused by ear tip or stability band placement. We’d appreciate the opportunity to help you troubleshoot this. Please review and follow the quick guides below to help restore your earbuds to optimal performance:

      https://bose.life/42aKdEc
      https://bose.life/4d6AALT

      Daisy - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Poor product form bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound switches from right ear to left ear frequently. Will also drop out of quiet/noise canceling mode without warning. Battery life is average. Better off using one ear at a time. Best part about this product is the name seems to impress people.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We're sorry to hear about the concerns you’ve been experiencing with your earbuds. We understand how important consistent audio performance and reliable features are, especially when you’re using them throughout the day. We appreciate you sharing what you’ve noticed, and we’d really like to take a closer look. Please reach out to us through this link: https://bose.life/49SSe5s so we can review the details together and do our best to assist.

      Gloria - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Absolute trash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete trash. The left earbud randomly turns off and Bose has no answer why they’re defective via customer support. No replacement. No help. Just a bad product by a bad company. Do not buy these. They are a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Joseph, thank you for sharing your experience. We’re truly sorry to hear about the issues you’ve had with your QuietComfort Earbuds. This isn’t the experience we want for our customers, and we’d love the chance to make it right. Please reach out to us at https://bose.life/3KfKZKD, and we’ll work with you on troubleshooting or exploring replacement options. Your feedback is important to us, and we appreciate you taking the time to let us know.

      Daisy - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Can’t beat Bose

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds. The sound is crisp and clear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beats Earbuda

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, my husband loved them, but 4 to 5 months later they dont sound good anymore. Sounds like you are in a tunnel.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Precious, thank you for sharing your experience. We’re sorry to hear that you’ve been experiencing muffled sound in your QuietComfort Earbuds after five months of use, that’s certainly not the experience we want you to have.

      To help restore optimal performance, please review and follow the steps in this quick guide:

      https://bose.life/41NxOFO

      Daisy - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Mint

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Dropped them in a toilet still work… mint

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Customer Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds say noiseless but i can still hear in background when having them on. Also i don't like the fact that when i remove the buds with placing them back in the dock, it does not automatically disconnect.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, if you are still hearing external noise whilst wearing the earbuds, you may need to adjust your ear tip and stability band sizes. When using the correct size the ear tips will create a seal in your ear canal which will improve the noise cancellation. You can view more on this here: https://bose.life/3PFDMCEhttps://bose.life/3Vmo7vg.

      Regarding the earbuds not disconnenting when removing them after use. you will need to place both earbuds in the charging case and then close the case. The status light glows according to the earbuds battery level. The earbuds will disconnect from your device and power off. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 3 out of 5 stars

    bose Qc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for music but not good for calls..................................

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. The QuietComfort Earbuds feature three microphones in each earbud to enhance call quality. If you're experiencing any issues, your product may be due for a software update. Here's a helpful guide that can walk you through: http://bose.life/4nuTuPA

      Jelyn - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like rhe size of the headphones but the sound can be better, not what i was expecting from that brand .

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Rick, Thank you for sharing your feedback. We're glad to hear that you found the size of the headphones to be a perfect fit. At the same time, we understand how disappointing it can be when the sound quality doesn’t meet your expectations. Your input is valuable, and we truly appreciate you taking the time to let us know.

      The QuietComfort Earbuds are designed to produce remarkable sound quality means what you hear hits all the right notes. We’d like to learn more about the issue you’re experiencing with the sound quality of your buds. Please contact us at this link so we can help: https://bose.life/globalsupport

      Klariss - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Honest review.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love bose, but it doesn't have the best quality sound on calls for these. Recomended only to listen to music.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed_user

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when they work, they're amazing...however, I have had serious problems getting them paired my my devices and getting help to reset them has been painful...not sure I would buy these agin...probably not

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Steve,

      It is great that you find them amazing for sound and noise-cancelling. You can try our troubleshooting for help with connecting: https://bose.life/4hmRd6K
      Or if you do want to reset them, our guide here: https://bose.life/3CjE4Mv
      Please do reach out though, as we'd love to help: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bose wack set

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wack! They always disconnect on me and wont connect back until i put it on the case for a few hours.waste of money

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Juan, thank you for sharing your experience. We completely understand your concern. This is definitely not the kind of performance we want you to have with your Bose QuietComfort Earbuds. They’re designed with Bluetooth multipoint technology to deliver seamless, uninterrupted listening, letting you switch between your phone, laptop, and other devices effortlessly.

      The issue you’re describing may be related to the earbuds being paired with multiple Bluetooth devices at once, or certain Bluetooth settings enabled on your devices that interfere with the connection. A quick reset or adjustment often resolves this.

      We recommend checking out our troubleshooting guide through this link: https://bose.life/4tXGOVS which walks through steps to resolve connectivity concerns and ensure your earbuds perform the way they’re meant to.

      If you continue to experience issues, our support team is happy to help: https://bose.life/49oQikI. We hope these steps help you enjoy your earbuds to the fullest!

      Sophie - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Disappointing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing, bad call quality and annoying Bluetooth connectivity. Feel like I should’ve just went with AirPods even though I dislike them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thanks for leaving your thoughts on the QC earbuds. I'm sorry to hear you experienced bad quality calls and issues with Bluetooth connectivity. Both of these problems can be attributed to poor signal between the smartphone and the buds. I recommend keeping the phone with you and within 10m/33ft when paired. This will help ensure a clear connection and consistent quality.

      If you need any assistance, please get in touch via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    BEST

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband said these are the best ones he has ever had!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this item thinking it was the best on Bluetooth but I am very disappointed on quality of this product battery don’t last long at all I not recommend anybody to buy this product sorry Bose company

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your feedback with the Bose QuietComfort Earbuds. We understand your concerns about the Bluetooth performance and battery life. We’d love to help you get the most out of your product and ensure you enjoy the best possible Bose experience.

      Fast drain can sometimes occur if the earbuds aren’t fully charging in the case due to fit or alignment. In many situations, this can be resolved by resetting your product or restoring it to factory defaults, which helps re‑establish proper charging and performance. You can view the guide here: https://bose.life/4fBZ8iB

      Should you need further help with the Bose QuietComfort Earbuds, don't hesitate to contact our support team. We're here on hand, ready to help make sure you're getting the most out of your earbuds. Reach us at https://bose.life/contactus

      Rein - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best buds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my wife and she absolutely loves them.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To sensitive, keeps falling out of my ear. Cant look left with out it stopping the move or music playing

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jerry,

      I am sorry to hear that you are not happy with your QuietComfort Earbuds.

      To make sure you are getting the best comfort and audio experience and so they don't fall out of your ears, please check our fit guide: https://bose.life/3NlUVjG

      If you want further assistance, please contact us directly: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Mediocre

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is you get what you pay for great for kids but not for someone that really cares about sound quality as a reason to buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    If you like frustration..these are for you.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible fit. The noise canceling was great but the slightest missfit of the ear piece or bump would turn off. The controls are super sensitive and overly complicated. The plastic ear shield for nouce cancelling and to turn on off when not in ear constantly came lose or lost.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I'm glad to hear that you are enjoying the noise cancellation of the QuietComfort earbuds. If the earbuds are not sitting firmly in place, be sure to check out our support page for more details on finding the best fit for you: https://bose.life/3Vmo7vg.

      Should you need any additional assistance, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Would Not Recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not great. The fit is not good. They hurt the ears. There is a hallow soind almost like an echo. Excellent battery life. Connects easily.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Twani,

      I'm glad to hear that you are happy with the connectivity and battery life of your QuietComfort Earbuds, but sorry you are not happy with their comfort and sound quality.

      To ensure you are getting the best comfort and audio experience, please makes sure you are correctly wearing the earbuds. You can find our fit guide here: https://bose.life/3NlUVjG

      If you need further assistance, please contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose