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Customer reviews

Rating 4.4 out of 5 stars with 1242 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the exceptional sound quality and impressive bass clarity provided by these earbuds. Users also frequently highlight the comfortable, snug fit and the long-lasting battery life as standout features. While the overall experience is highly positive, some users have noted occasional issues with connectivity drops.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,242 reviews
  • Rated 3 out of 5 stars

    Audifonos bosse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No se oye bien el microfono, muchas vecesse oye entrecortada la voz

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your own feedback on the Bose QuietComfort Earbuds.
      Each earbud is equipped with three microphones, designed to deliver clear call quality. However, proper fit and alignment in the ear can significantly impact performance during calls.

      To help improve your call quality experience, here’s a troubleshooting guide: http://bose.life/4piUtV8

      Jelyn - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for a month and have had nothing but issues with them not charging or not holding a charge. The y won’t connect to the app for the setup so I can access them through their. I’ve tried taking off all of the rubber ear pieces to no avail, they still won’t charge.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for your feedback, and We're really sorry to hear about the trouble you’ve been experiencing. That definitely sounds frustrating, especially after trying multiple solutions.

      To help resolve this, We'd like to go through a few quick steps with you. Here's a troubleshooting link that can help you: https://support.bose.com/s/article/qcearb24-headphonein-battery-will-not-charge?language=en_US

      -Jelyn, Bose Customer Support bose

  • Rated 2 out of 5 stars

    Shame on Bose

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None of the ear tips will fit. The earbuds constantly falls out of my ears. They are not comfortable. I miss the return time. Do not buy these!!! Shame on Bose!!!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. The Bose QuietComfort Earbuds come with a Fit Kit (Small, Medium, and Large eartips, plus stability bands for each earbud), so you can choose the size that fits you best. Proper fitting and wearing are important to ensure the earbuds stay securely in place and don’t fall out. Here’s a helpful guide that shows you how to wear them properly: https://bose.life/45LCdeL

      Jelyn - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Worst earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are way to big and do not stay in your ears. Can't even make the slightest move and they fall out.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Holley, thank you for sharing your feedback on the Bose QuietComfort Earbuds. They’re designed to be a fit that won’t quit! With a trio of eartip and stability band sizes, the Bose QuietComfort Earbuds are made to feel comfortable, snug, and secure. We’re sorry to hear this wasn’t your experience.

      To help, we recommend checking out our support article here: https://bose.life/4vvxvwR which provides guidance on Wearing and adjusting your earbuds. Hope it helps!

      Klariss - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Try another brand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to return this item. People can’t hear when using these because the noise cancellation cancels out my voice instead of surrounding noise. I’ve tried the trouble shooting tips with no luck

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the Bose QuietComfort Earbuds. We’re very sorry to hear that call quality has been affecting your voice instead of just surrounding noise. We understand how frustrating that must be, especially after trying troubleshooting steps without success.

      To resolve this, we recommend contacting Bose Customer Support directly through this link: https://bose.life/4dwKpUw

      Gem - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Too big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are way too big and do not stay in your ear. Fell out every time I moved or bent over.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback, and we're sorry to hear the QuietComfort Earbuds didn't fit securely for you. Ear shape and size vary quite a bit from person to person, and a loose fit can definitely undermine the whole experience, especially during movement. A couple of things that might help if you want to give them another shot: Bose includes multiple sizes of both eartips and stability bands in the box, and trying a few combinations can make a significant difference in fit. To help you further here is a helpful article for your earbuds:

      https://bose.life/4wLQ3sQ

      Thanks again for the honest review

      Gem - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Cant turn off auto-off, or the off ear detection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has failed to update these earbuds with an ability to turn its finicky auto-off feature. The app is missing an on and off ear detection control, too. Theyve been out a while. Theyve been updated without these feature. It seems shady, Bose. Returning these. Dont get until they update this. Considering how long its taking… deeply disappointed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sasha.
      Thank you for your post. The feature is for the conservation of the earbuds, batteries when an earbuds are out of the case and not in use. If you have further questions, feel free to get in touch with us at https://bose.life/3BgUIIU.
      JaiSan - Customer Support bose

  • Rated 3 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems here and out of them. You can't wear one way out the other

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thanks for reaching out. It sounds like you're having trouble using your Bose QuietComfort Earbuds possibly with wearing them correctly or getting them to work one at a time?

      If you're referring to not being able to use just one earbud at a time, or if one earbud isn’t working while the other is, please refer to this link for detailed guidance: https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US

      If you require any additional help, don't hesitate to contact us anytime: https://global.bose.com/en_us/index.html
      We're happy to assist you.

      Kelly - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Not so noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was at the gym, and I could still hear the music playing on the gym speakers.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your feedback! The QuietComfort Earbuds feature advanced noise cancellation technology designed to filter out background sounds and help you stay focused on your audio. However, in extremely loud environments, like construction zones or crowded spaces, the earbuds may not completely eliminate all noise. This is because noise cancellation works best with consistent, low-frequency sounds and may struggle with sudden or high-pitched noises.

      If you're finding it difficult to hear your music clearly in such environments, you can try:

      Adjusting the volume directly on your device or customizing the noise cancellation level using the Bose Music app
      Here's a troubleshooting link that may help: https://support.bose.com/s/article/low-audio-from-product-quietcomfort-earbuds?language=en_US

      These adjustments can help enhance your listening experience based on your surroundings.

      -Jelyn, Bose Customer Support bose

  • Rated 1 out of 5 stars

    Very Disappointing Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goods: sound quality, fit, and battery. Bads: the ear buds have a "feature" that automatically powers them off after a few minutes of remaining immobile (e.g. sleeping). This wouldn't be a big deal if you could disable this feature, but you can't. Bose has been saying they are going to fix this in a firmware update since March 2025 but they haven't. This is completely unacceptable for a product like this. The buds are also very sensitive to moisture. After working out in the yard about 3 months after I bought these some sweat must have gotten in them. Since then, the Aware and Noise Canceling modes are unusable due to an irritating popping noise.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you so much for sharing your experience, we're truly sorry to hear about the difficulties you've had with your unit. We understand how frustrating that can be, and we’re here to help make things right. To better assist you, please send us a message with your product’s serial number. With that, we’ll be able to dive into the possible troubleshooting steps and explore the best options to get everything back on track. You can reach us through this link: https://bose.life/3rykPZR Your feedback means a lot to us, and we're fully committed to providing the support you deserve. –Klariss, Bose Customer Support bose

  • Rated 1 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are OK. I thought it would be better when making a call or receiving a call. It’s hard to listen to the other person you hear more muffling sound for music. It’s good but for calls, I give it a one.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Ismael. Thank you for sharing your experience with the Bose Ultra Open Earbuds. The open‑ear design offers comfort and situational awareness, making them a good option for casual listening while staying aware of your surroundings. As you mentioned, music playback sounds acceptable; however, call performance can feel limited, with voices coming through more muted compared to traditional in‑ear earbuds.

      The Bose Ultra Open Earbuds are equipped with two microphones in each earbud, and ensuring they are worn correctly can make a noticeable difference in call quality. Blocked or partially covered microphones, often caused by headwear or incorrect positioning, may result in muffled or unclear audio for the person on the other end of the call. Please make sure the earbuds are positioned properly on each ear and that the microphones are not obstructed.

      For additional tips and detailed guidance, you can review this helpful support page from Bose: https://bose.life/4dskIDF

      Cedrick - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Better options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor earbuds compared to competition. Automatic change over didn't work well and the fit didn't work at all for me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate you letting us know about your experience with the fit and the automatic changeover feature. At Bose, we’re committed to delivering products that combine comfort, performance, and ease of use.

      For the fit, you have the flexibility to mix and match the stability bands and ear tips included with your earbuds to find the combination that best suits your preference and comfort. This simple adjustment often makes a big difference in achieving a secure and personalized fit. You can find detailed instructions for both features in our https://bose.life/4bsIQq2.

      Regarding the automatic changeover feature, if you’re referring to switching between devices, please make sure the Bluetooth on the other device is turned on and ready to connect. This helps the earbuds recognize and switch seamlessly.

      Gloria - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connection Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible connectivity issues. Please stay clear if you are an apple product user.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi SarahC, thank you for sharing your feedback. The Bose QuietComfort Earbuds are compatible with iOS 15 or newer and Android 10 or newer, and they can also connect to a TV or computer. If you’re having trouble connecting your mobile device, here’s a helpful link that may guide you: https://bose.life/4aXBquU

      Jelyn - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Battery needs a boost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great but they die after 4 hours. I have other Bose products and never had this issue.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We’re glad to hear you enjoy the sound quality. The Bose QuietComfort Earbuds offer up to 9 hours of battery life, with the charging case providing an additional 2.5 charges for a total of up to 31.5 hours of use. A quick 20‑minute charge can also power the earbuds for up to 3 hours of playtime, depending on usage and volume levels.

      If you’re consistently experiencing shorter battery life, we recommend checking for the latest firmware updates through the Bose app and ensuring the earbuds are fully charged before use. For more tips on maximizing battery performance, please see this helpful guide: https://bose.life/4k0Uaw5

      Jelyn - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Feel cheated out of my money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor on the earpiece were really bad and the worst part couldnt return it because u forgot to TELL ME THAT ITS WAS 14 DAY RETURN NOTTTTTTT 30 DAYS LIKE A NORMAL 30 DAYS.. FEEL CHEATED SO YEAH NOT BUYING AGAIN

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We’re very sorry to hear about the difficulties you experienced with the sensors on your QuietComfort Earbuds and the frustration around our return policy. We understand how disappointing it must feel when expectations aren’t met, and we regret that this left you feeling misled. Our goal is always to be transparent and provide products that deliver the quality our customers expect.

      To help you further, here’s a helpful article that walks through resolving touch control issues with your earbuds:

      https://bose.life/4cFnKDU

      Quick overview of touch controls:

      Touch surface: Located on the outer surface of each earbud.
      Right earbud: Controls media playback, phone calls, and voice assistant.
      Left earbud: Controls noise cancellation and your Shortcut.

      Default settings:

      Single press - Play/Pause
      Double press - Next track
      Triple press - Previous track
      Press and hold - Quiet/Aware/Off

      You can customize these actions in the Bose Music app under Touch Controls. For non‑media actions (like Assistant or Calls), you can assign them from the relevant section in the app.

      Gem - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m kinda disappointed with them being Bose they are not very good earbuds

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your experience with your Bose QuietComfort Earbuds. Sorry to hear that they haven’t met your expectations. We truly appreciate your feedback and would love the opportunity to look into this further to help ensure your earbuds perform as intended.

      Please connect with our customer support so we can assist you: https://bose.life/48EXztC

      Klariss – Bose Customer Support bose

  • Rated 2 out of 5 stars

    Good sound, but difficult to custom fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These kept falling out of my ear. I tried to select other cushion sizes, however they were cumbersome and difficult to install and orient properly on the earbuds. I returned them and purchased the Samsung Pro3 buds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you so much for your positive feedback on the sound quality of the QuietComfort Earbuds, we’re thrilled to hear you’re enjoying them! We’re sorry to hear about the fit issue you’ve encountered, and we’d love to help. To address this concern, please refer to our support article here: https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US If the issue continues after following the steps, don’t hesitate to reach out to us directly via this link: https://bose.life/3rykPZR We’re always happy to assist you further. Klariss – Bose Customer Support. bose

  • Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re nice, noise cancellation isn’t the best on these

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Serial numbers are not matching

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a few of these and the serial numbers are not matching the box so I had to return them. I was able to test one and wasn’t convinced with the noise cancellation as I work at a noisy factory it didn’t fully block the environment.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback on the Bose QuietComfort Earbuds. We’re glad to hear you had the chance to test them, though we’re sorry to learn the experience didn’t meet your expectations. Regarding the serial numbers, each component of the earbuds has its own unique identifier. The charging case has a serial number specific to the case itself, while each individual earbud also carries its own serial number. The serial number printed on the box corresponds to the entire unit, which is why they may not appear to match at first glance, but they are indeed part of the same unit.

      If you decide to explore Bose products again in the future, we have helpful guides available. For tips on enhancing noise cancellation, you may refer to this article: https://bose.life/4lpZZ6T, which explains how to adjust the Noise Cancellation settings for the best performance. Hope it helps!

      Klariss – Bose Customer Support bose

  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not great for anything. If I’m trying to use the phone they do not work the people can’t hear me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Damecia! Thank you for sharing your experience with us. The Bose QuietComfort Earbuds are designed to provide excellent call clarity, along with industry, leading noise cancellation and rich, balanced sound for a more immersive listening experience. We truly appreciate your feedback and I understand how this can affect your overall experience. For further assistance, here is the link where you can check our troubleshooting steps that will help you to resolve your concern:

      Here is the link: https://bose.life/4uRGiJ6

      Cedrick - Bose Customer Support bose