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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1138 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,138 reviews
  • Rated 4 out of 5 stars

    BOSE noise cancelling earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable to wear when you are walking or anything else. The noise cancelling is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Bose earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Great sounds and very comfortable. Anc is good too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound Great but horrible design

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of these earbuds is amazing! Just the sound is 4.5 stars. Unfortunately the design, fit, and case horrible and below a single star. I’m fairly active and these are constantly falling out regardless of which size fits I put on them. The case is a whole other issue. It’s big and bulky. It’s not practical if working out or doing cardio.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi CharlesR, thank you for sharing your feedback with us. We’re glad to hear that you enjoy the sound quality of the earbuds, but we’re sorry to learn that the design, fit, and case have not met your expectations. Your input is very valuable, and we’ll make sure it is shared with our product development team as we continue to improve both comfort and usability.

      The Bose QuietComfort Earbuds come with an extra Fit Kit (Small, Medium, and Large eartips, plus stability bands for each earbud). Wearing them properly can also help improve stability, slightly rotate the earbud back until the eartip creates a comfortable seal in your ear canal and the stability band rests against your ear ridge.

      Here’s a helpful guide that may assist you: https://bose.life/4c4Seip
      We hope this helps improve your listening experience with the Bose QuietComfort Earbuds.

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good. Durable and good quality. I use these everyday while I work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose forever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose always wins. 4 stars because they are super touchy. If i have a hood on and it touches the earpiece,theyll turn off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality, great noise cancelation in heavily active areas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good fit adjustability

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit adjustability, this was a gift for my wife. I thought I had ordered the pink colored or lavender colored

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bosé Earplugs the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, Great sound, eliminatew noise, my Best purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose earbuds are very nice, only drawbacks is charger is bulky. Sound quality is very good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The best and most comfortable earplugs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought multiple earplugs however I will stop now. These has been the best one that I’ve ever bought. They are so comfortable and very easy to wear a long length of time. The best gift I have ever given myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check for compatibility with all your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal Bose customer for many years. The sound quality and customer service have always been worth the extra cost. However this is my first disappointment. I need my headphones to connect to our TV. We have a 2020 Samsung. The Bose earbuds will not connect to the older bluetooth version. If our TV was 10 years old I would understand this, but not with a 5 year old TV.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you so much for being a loyal Bose customer over the years—we truly appreciate your continued support and trust in our products and service. We're sorry to hear about your recent experience and completely understand your frustration. While many 2020 Samsung TVs do support Bluetooth, compatibility can sometimes be affected by differences in Bluetooth versions or profiles. Some TVs may not support the specific Bluetooth audio profile required by certain earbuds, which can lead to connection issues.

      That said, we’d love to help you find a solution. Here are a few options you might consider:
      -Use a Bluetooth transmitter: These small devices plug into your TV’s audio output and can bridge the gap between older Bluetooth versions and your Bose earbuds.
      -Check for firmware updates on your TV, as manufacturers sometimes improve Bluetooth compatibility through software.

      -Jelyn, Bose Customer Support bose

  • Rated 2 out of 5 stars

    Pairing Issues Tanks the "Affordable" Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh man, when put next to Bose's Ultra model these just don't compare. I expected a slight difference in noise cancellation and sound quality--which I think there was--but the pairing/connectivity issues were really the reason these were not worth keeping. They are a decent option if you are looking for something more affordable within the Bose family... but I feel like there has to be a model under a different brand that skips over the pairing issues and has comparable sound in a similar price range. I will be going for to the QuietComfort Ultra (2nd gen) next.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the QuietComfort Earbuds Ester, While the QuietComfort Earbuds are designed to deliver Bose’s signature sound and effective noise cancellation. We’re sorry to hear these issues impacted your experience. To resolve the issue with the connectivity issue of the QuietComfort earbuds here is a helpful guide:

      https://bose.life/3KDgZbH

      We’re glad to know you’re considering the QuietComfort Ultra Earbuds (2nd gen). This model builds on our latest innovations in connectivity, noise cancellation, and immersive audio, offering a premium listening experience.

      Your feedback helps us continue improving, and we hope the QuietComfort Ultra Earbuds (2nd gen) provide the performance you’re looking for.

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good ear phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. Bose doesn't disappoint! I have used bose products for years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bulky but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are big and rather bulky but the sound is unparalled I got rid of my Galaxy Earbuds for these and they are truly amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound my wife loves it would recommend for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend 10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and fitting earbuds , the sound is great allows you to adjust to your liking and the noise canceling function works really well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Wonerfuul sound, easy to use. Second pair lost one of previous pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Connection problems iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems connecting to my phone. Cuts out occasionally. Noise cancellation is only positive.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad to hear you like the noise cancelling of your QuietComfort Earbuds! If there are occasional cutouts between the buds and your iPhone, then one quick thing to try is rebooting your iPhone. This can help fix such issues. If that doesn't help, our support team will be happy to go through full troubleshooting with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits comfortably in my ear and has good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome. Connectivity and sound is wonderful. Easy and quick setup. Was using it instantly afterwards.

    I would recommend this to a friend