Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1139 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,139 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Carryng case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, good base. Carrying case can be improved apon. Difficult to open without a slight lip, to open. To slippery when trying to open!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Christmas Present ever!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought these for my Grandson for his christmas present and he loves them. He keeps telling me every day that I bought him the BEST, from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, but JARRING notifications

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfort, but wow, that notification voice that screams intp your ear is awful. Very jarring when you're listening to something and are interrupted by a LOUD voice saying, 'VOICE AWARE ON' or '100% POWER or other random notifications. Option to turn off this was removed and replaced with a factory setting that is fixed. Deal breaker.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Betsy, I'm happy to hear you like the sound and comfortable fit of your QuietComfort Earbuds! It's true that the voice notifications cannot be disabled on this particular product. However, any announcements will only come up very infrequently, mainly to alert the user to something important. As such, they shouldn't have a considerable impact on the user's overall experience. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass. They sound amazing. Only complaint is that they slip sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very clear sound. Noice cancellation is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best earbuds I have purchased, the noise cancelling is amazing, I use these for the gym and it feels like I'm in a abandoned mall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Dont Get if Mostly Used Outside

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the good parts… Sound is amazing, customizable EQ, ability to customize 8 (4 per ear) touch conteols. However, the bad is unfortunately too negative (for me). Everytime i use them, the audio cuts/chops/skips at least twice within the first 10 min of use. Touch controls are finicky—it often fails to register the correct number of taps; volume cannot be controlled eith a finger slide like on the Sport Earbuds. Also like the Sport, the case has no “pairing mode” button, so any disconnects require putting them back innthe case to reset. And the worst - wind interference. Quiet (noise cancel) mode is completely unusable outside; any wind creates loud, persistent, inexcusable crackling aounds. Aware Mode is slightly btter, but still awful. Off(?) mode us the onlt one even tolerable while using outsife. I want to like these, but the price is nowhere close to being justified considering the flaws.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you like the sound and customisable EQ options of your QuietComfort Earbuds! If you find that audio playback is skipping, one quick thing to try is rebooting your mobile device, which can clear up such problems. While the touch controls can be a little unfamiliar to begin with, you should get used to them with use. As for windy environments, I would suggest using Off mode temporarily here, which may also be useful for hearing other sounds around you clearly. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Ear Buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for a gift and the customer enjoys the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound in quality but a little bit too expensive

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds are difficult keep in ears. Although the sound is awesome.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback with us. We’re glad to hear you’re enjoying the sound quality of the Bose QuietComfort Earbuds. Regarding the fit, you can improve comfort and stability by mixing and matching the stability bands and ear tips to find the size that works best for your ears. You may visit the link below for a step-by-step guide on how to adjust and fit the stability bands properly.

      https://bose.life/3Yto0iO

      Thank you again for your feedback, we’re always here to help if you need further assistance.

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great to use during workouts.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancelling. Helps keep music in your ears and other noises out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quoet comfort review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone si ever bought im big on noise canceling and this is second to none

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Williams

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and great product. My wife has been very impressed with my products since we started the process and she is happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Annoying voice prompts can't be turned off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why is no one mentioning the annoying voiceover prompts that can't be shut off and are set at a permanently fixed volume? This is the same type of feature used for disability assistance, but it's unnecessary and should be changeable in the Bose QCE app. Any time you put them in, you have to wait for the voiceover prompts to go through the motions of confirming battery life and connection status. I believe it also notifies you of low battery percentage, but I haven't used them for long enough to confirm. A simple "beep" would do? It's completely unnecessary and is an option that SHOULD be possible to change in the Bose QCE app. However, it is stated that voiceover is not able to be changed for this specific product in the customer help forums. For reference, see the link below. https://support.bose.com/s/article/enabling-or-disabling-voice-prompts-quietcomfort-earbuds?language=en_US I'll probably return for this reason alone. It's such a simple thing to fix with an update and clearly it doesn't bother enough people to be mentioned in any of the reviews here. However, it is ABSOLUTELY something that should be mentioned since it cannot be changed...for whatever reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to workout in and the sound is amazing.......

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best ear duds I have ever used and the most comfortable and the variety of colors is great instead of just black and white. All in all I love them!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can i say: boae doesnt fail as far as sound and durability. Its all there Once you listen to the qualiry sound its hard to go back to teg ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for mom

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased these for my mom for Christmass. They have been working great fie her!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great. I thought they would completely block out the noise, but they don't. This is probably a good thing. I wore them on a recent plane ride and was very thankful to have them.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for Price

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love these headphones so much more than my AirPods. Apple really just doesn’t compare. I have the Bose connected to my Samsung tab my iPhone and my laptop all at once. So nice

    I would recommend this to a friend