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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1139 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,139 reviews
  • Rated 5 out of 5 stars

    Ear bugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome with quality products, love the cleanliness of the store and the customer services is always great when your old and need help with technology assistance they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds i have ever purchased. Would recommend this product to everybody

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good but the case feels cheap and kinda clunky. I prefer the QC ultra over these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the gym and in general

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headphones for the gym. I use the for weight lifting, never had any problems with them falling out or coming loose and losing ANC

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose mid range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these after returning the Google refurbished pixel pros. These are very nice although I want the open ear ultra next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound and the noise canceling is amazing!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Many issues!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two sets one for me and one for my wife. She has had no issues. I tend to only wear one at a time. So that I can hear my wife talking to me lol when we’re sitting next to each other. I believe this causes them to not be in sync. Going on 3 months I cannot get the right side to sync up. The magnets to the case do not work on the right side. This is my first bose earpods. I have always bought apple air pods and never had these issues. I also like the sounds from the apple air pods. So Im a little disappointed and wish that I had stuck with the apple airpods.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Being50, thank you for taking the time to share your experience with us. We’re sorry to hear that you’ve been dealing with syncing issues and trouble with the right earbud connecting properly. That definitely shouldn’t be happening, especially after just a few months of use.

      Wearing just one earbud at a time should work smoothly, so we appreciate you letting us know that your experience has been different. It sounds like the right earbud may not be making a proper connection in the case, and that can affect both charging and syncing. We definitely know how that must feel, especially when your wife’s pair is working perfectly, and we’d really like to help get things back on track for you.

      We’d really like to take a closer look and help get this resolved for you. When you have a moment, please reach out to us directly at https://bose.life/4rlrLn6 so we can walk through a proper troubleshooting check or arrange the next steps.

      We appreciate your feedback and want to make sure you end up with an experience that reflects what you expect from us.

      Daisy - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Great sound, that’s about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, could use improvements on connectivity, plus good luck trying to use these if your hair is moist

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your feedback. We’re glad to know that you enjoy the sound quality of the Bose QuietComfort Earbuds, and we’d love to learn more about your experience and see how we can help improve things for you.

      Please reach out to us directly through this link: https://bose.life/4coBKC3 so our team can assist you in exploring possible solutions and ensure you’re getting the best performance from your Bose product.

      Rein - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Good Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great but don't cancel noise as well as my other Bose earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas gift lol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my bf for Christmas and said he loves them. Sounds amazing customize features to you liking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is the best better than my AirPods . Must buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the sound & the quality. I’ve had multiple Bose products & never disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these because, for what you’re paying, I personally don’t feel like they’re worth it. They’re not very noise cancelling (I have $30 earbuds that are more noise cancelling) and I personally like headphones with actual button to control them, I kept accidentally skipping songs when I had wet hair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using these earbuds. Great sound and quality. Able to used just one ear bud when needed to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Blue tooth earphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth earphones with tremendous, comfortable and great sounds. Will recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Microphone Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend these earbuds. I really wanted to like them but they just aren't worth the price. My old Airpods Pro 2 had finally given up on me so I wanted to try the Bose earbuds. I gave these earbuds a chance for a month and a half and I really hated them. The worst part of these headphones is the horrendous microphone quality. No one could hear me on calls when I was using these headphones unless I was screaming. The sound quality is decent but the connectivity to my phone was hit or miss and it would sometimes stop playing songs briefly. The noise cancelling is decent and comparable to other similarly priced earbuds. The surface of the earbud (where you pause/skip songs) is also inconvenient, especially when you hit it on accident while you readjust them in your ear. They also fell out a lot during workouts. Thankfully, Best Buy was amazing and let me get store credit on these (I was out of the return window) so I could buy purchase the new Airpods Pro 3 instead.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi AbigailS, thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the sound quality and found the noise cancelling comparable to other earbuds in this range. The QuietComfort Earbuds are equipped with three microphones in each earbud, and ensuring that they are worn properly can greatly improve call quality performance. Blocked microphones may cause poor sound quality for the listener on the other end of the call, so it’s important to make sure they are not obstructed by headwear and that the earbuds are positioned correctly in each ear. Proper placement allows the microphones to capture your voice more clearly and reduces background noise interference. To help with this, we’ve created a helpful guide you can use to ensure the best fit and microphone performance: (https://bose.life/48NYtpW)

      Regarding Bluetooth connectivity, disconnections can occur for several reasons, including moving too far from the paired device since Bluetooth typically works within about 30 feet, or interference from nearby devices such as Wi‑Fi routers and microwaves. Outdated drivers or firmware may also cause instability, while power‑saving settings can limit Bluetooth performance. Pairing with multiple devices at once or rare hardware faults can lead to repeated drops. Environmental factors, such as crowded areas with many wireless signals, and mismatched Bluetooth versions may further contribute to connection issues. To improve stability, we recommend keeping devices close, updating firmware and software, disabling battery saver mode, disconnecting unused pairings, and restarting both devices to clear temporary glitches. To further enhance your listening experience, we’ve included a helpful link you can use for step‑by‑step guidance: (https://bose.life/3OEBFlC)

      Jelyn - Bose Customer Support= bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Its good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earbuds, the sound quality is good and i like the noise cancelation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfy and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they block out all sound unless you want to be aware.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfy and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they block out all sound unless you want to be aware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Sound with ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , easy to maintain charge and a nice case

    I would recommend this to a friend