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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1139 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,139 reviews
  • Rated 5 out of 5 stars

    Good buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds, long listening device much waiting for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best pair of ear buds I've ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. I have not tried them, but he said they are great. They live in his ears 24/7?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nater2244

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new app but I didn't care about the ear tips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blown away.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome set of earbuds. Great base response, but well balanced as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bose wack set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wack! They always disconnect on me and wont connect back until i put it on the case for a few hours.waste of money

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Juan, thank you for sharing your experience. We completely understand your concern. This is definitely not the kind of performance we want you to have with your Bose QuietComfort Earbuds. They’re designed with Bluetooth multipoint technology to deliver seamless, uninterrupted listening, letting you switch between your phone, laptop, and other devices effortlessly.

      The issue you’re describing may be related to the earbuds being paired with multiple Bluetooth devices at once, or certain Bluetooth settings enabled on your devices that interfere with the connection. A quick reset or adjustment often resolves this.

      We recommend checking out our troubleshooting guide through this link: https://bose.life/4tXGOVS which walks through steps to resolve connectivity concerns and ensure your earbuds perform the way they’re meant to.

      If you continue to experience issues, our support team is happy to help: https://bose.life/49oQikI. We hope these steps help you enjoy your earbuds to the fullest!

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Boes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING headphones, worth the $, last forever, I love them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor product form bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound switches from right ear to left ear frequently. Will also drop out of quiet/noise canceling mode without warning. Battery life is average. Better off using one ear at a time. Best part about this product is the name seems to impress people.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We're sorry to hear about the concerns you’ve been experiencing with your earbuds. We understand how important consistent audio performance and reliable features are, especially when you’re using them throughout the day. We appreciate you sharing what you’ve noticed, and we’d really like to take a closer look. Please reach out to us through this link: https://bose.life/49SSe5s so we can review the details together and do our best to assist.

      Gloria - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Try another brand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to return this item. People can’t hear when using these because the noise cancellation cancels out my voice instead of surrounding noise. I’ve tried the trouble shooting tips with no luck

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the Bose QuietComfort Earbuds. We’re very sorry to hear that call quality has been affecting your voice instead of just surrounding noise. We understand how frustrating that must be, especially after trying troubleshooting steps without success.

      To resolve this, we recommend contacting Bose Customer Support directly through this link: https://bose.life/4dwKpUw

      Gem - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultrasound very nice product i can fully recomended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They turn off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They turn off if they do not detect movement in 20 minutes or so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best earbuds that I use it, I really enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and quick delivery! Great product for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best earbuds i have ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then what i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. Met my expectations. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great priduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't ask for a better earbuds. Connect easy to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect when I am working and listening to music while it also connects to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for Cancelling Noise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this gift. He uses them all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best noise cancelling eardbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for traveling on airplanes and listening to music while i work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bose Qc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for music but not good for calls..................................

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. The QuietComfort Earbuds feature three microphones in each earbud to enhance call quality. If you're experiencing any issues, your product may be due for a software update. Here's a helpful guide that can walk you through: http://bose.life/4nuTuPA

      Jelyn - Bose Customer Support bose