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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 943 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 943 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    better sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sound and a long-lasting battery. its design is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great upgrade from AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using AirPods for years but I have owned some previous Bose products. I have always loved the sound from Bose and the battery life is a vast upgrade from the AirPods. I wish syncing them with multiple devices was a bit easier but that is my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Get the BOSE! BOSE knows!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. Bose has alway been the tickets for me. It’s the first time an ear bud fit properly and has amazing sound. I didn’t read the directions and still figured everything out pretty quickly so get BOSE! Enjoy! And I need bright green. These are purple. I still love them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Pairing

    Rated 4 out of 5 stars

    Love the sound and comfort

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how these ear buds sound and the comfort is amazing, but i found pairing them was a bit challenging… Even after going to You Tube for instructions and downloading the app i’ve had to temporarily disable the touch control on the left bud until I can figure it out because I kept accidentally unpairing it…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them about a month ago and the equality and the sound is great. The earbuds don't hurt my ears. I use them when im riding my bike and running and the stay in your ear not others earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound quality, worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for audio books, music and phone calls! I wanted an alternative to the Apple Air pods, this was a great choice. Long lasting battery life and charges quickly. Fits comfortably/snug in my ears, doesn't hurt or slide around. A little steep in price but worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose qHose comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earphones—they're a significant upgrade from the brand I used before. They provide incredible comfort during use, and the sound quality is truly superb.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earbud would not go in the case nor charge. I took the earbuds back to Best Buy within the 2 week return time-frame only for the manager to not accept the return. The manager stated that, "The serial number on the box did not match the serial number on the earbud case and would not accept the return." I called Bose and they told me they design their products for the serial numbers not to match the purchasing box. Best Buy should really know their products before they sell them. beside that I love the good bass quality sound. The buds felt good in the ear. The buds is connected to Iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Outstanding purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the opportunity to use the earspot bose earphones, and I must say, they are exceptional. The sound quality is outstanding, providing a rich and immersive listening experience. Additionally, the comfort level is impressive, making them suitable for extended use without any discomfort. The design is both functional and aesthetically pleasing, adding a touch of elegance to any outfit. Overall, I highly recommend these earphones to anyone seeking high-quality audio performance. Thank you to Aidan and best buy

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose - QuietComfort True Wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for high-quality earbuds with excellent sound and effective noise cancellation, and the Bose QuietComfort True Wireless Earbuds exceeded my expectations. The staff at Best Buy were extremely helpful and guided me to this product — and I’m so glad they did! The sound quality is phenomenal, with deep bass, clear mids, and crisp highs. The noise cancellation feature is truly impressive, blocking out distractions and making it perfect for both travel and everyday use. The fit is comfortable and secure, even during long listening sessions. Overall, I’m very satisfied with this purchase. Highly recommended for anyone seeking premium wireless earbuds with top-notch noise cancellation!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound and noise cancellation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old AirPod gen2s with these buds. The fit are much better than the airpod pros. They don’t slide out of my ears but do hurt just a little bit after prolonged use. I did have difficulty finding any noise cancellation earbuds with better fit for my ears though. So might just be me. The sound quality and noise cancellation features are great. Bluetooth connection with my iPhone and iPad works very well too. Can easily switch between devices without issues. One thing I don’t like about them is that if the case drops, it opens up and the earbuds roll out. The case is quite lightweight but feels low quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great except for some serious issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love you much about these headphones, but they also have some serious issues. I have gone through three pairs in under two years z thank goodness for the best buy insurance program because otherwise I'd be out a lot of money. They start crackling in one earbud, generally the right earbud, which is a precursor to it not working entirely. The sensor which registers when it's in your ear is also horrible and pauses the playback if the bud shifts in your ear a tiny bit. For me it is always the left ear. I have to wear the latest size of fin, which at first was painful, to make sure it doesn't move at all. And it cannot be turned off, because for some silly reason this product has it's own app and doesn't use the standard Bose app. Everything else, the fit, the sound, the ANC, the connectivity, the range, the battery life, it's all fantastic which is why it's not getting 3 or 2 stars. But these simple issues are really unfortunate. I would recommend that you do NOT but these without the best buy insurance. They won't ever last two years if you use them frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose never disappoints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Christmas present ever!!! Really good sound and stays in my ears without falling or when I’m active. I let my husband try them and now he wants some!! Bose never disappoints!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Feel great, sound amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a Bose fan, these are the first true noise canceling headphones ive owned: they fit very well abs slind awesome. The the free app so you can customize them even more. Great deal getting them on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good pair of work out earbuds and these seem to work the best. Better than my AirPod Pro. Will definitely recommend to any and everyone amazing sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Especially for the price point. Great sound, fit and battery life. Lots of ways to customize the taps and I’m just really happy with these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear. Great noise canceling. The TV was on and my daughter was talking at a normal level and I could not hear any of it. A little more complicated to use compared to my samsung ear buds and some other economy brand at BestBuy. I tried the economy brand for 2 weeks, came back it got the BOSE. It seems you have to turn them on individually. I bluetoothed to my Peleton, my right earbud was working but not the left. I held my finger on the outer part and it turned and worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the blue is not as blue as I thought it would be but the product itself lasts long and sounds good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    My favorite earbuds

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by these, some of the best earbuds I have ever owned. Noise cancelling is the best I’ve ever experienced out of a bud, and the base is unmatched. Fits perfectly in my arm, and doesn’t fall out even in the middle of a work out. Amazing sound quality, customizable controls, and cheaper than airpods?! The only question I have is why don’t more people have these?

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great quality Christmas gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them ! The color! The fit the sound are all great! Would definitely buy again!

    I would recommend this to a friend
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