Customer Ratings & Reviews
- Model:
- 888507-0700
- SKU:
- 6642114
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.
This summary was generated by AI based on customer reviews.
Audifonos bosse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No se oye bien el microfono, muchas vecesse oye entrecortada la voz
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your own feedback on the Bose QuietComfort Earbuds.
Each earbud is equipped with three microphones, designed to deliver clear call quality. However, proper fit and alignment in the ear can significantly impact performance during calls.
To help improve your call quality experience, here’s a troubleshooting guide: http://bose.life/4piUtV8
Jelyn - Bose Customer Support
Serial numbers are not matching
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a few of these and the serial numbers are not matching the box so I had to return them. I was able to test one and wasn’t convinced with the noise cancellation as I work at a noisy factory it didn’t fully block the environment.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback on the Bose QuietComfort Earbuds. We’re glad to hear you had the chance to test them, though we’re sorry to learn the experience didn’t meet your expectations. Regarding the serial numbers, each component of the earbuds has its own unique identifier. The charging case has a serial number specific to the case itself, while each individual earbud also carries its own serial number. The serial number printed on the box corresponds to the entire unit, which is why they may not appear to match at first glance, but they are indeed part of the same unit.
If you decide to explore Bose products again in the future, we have helpful guides available. For tips on enhancing noise cancellation, you may refer to this article: https://bose.life/4lpZZ6T, which explains how to adjust the Noise Cancellation settings for the best performance. Hope it helps!
Klariss – Bose Customer Support
Mediocre
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is you get what you pay for great for kids but not for someone that really cares about sound quality as a reason to buy
No, I would not recommend this to a friendBetter options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor earbuds compared to competition. Automatic change over didn't work well and the fit didn't work at all for me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We appreciate you letting us know about your experience with the fit and the automatic changeover feature. At Bose, we’re committed to delivering products that combine comfort, performance, and ease of use.
For the fit, you have the flexibility to mix and match the stability bands and ear tips included with your earbuds to find the combination that best suits your preference and comfort. This simple adjustment often makes a big difference in achieving a secure and personalized fit. You can find detailed instructions for both features in our https://bose.life/4bsIQq2.
Regarding the automatic changeover feature, if you’re referring to switching between devices, please make sure the Bluetooth on the other device is turned on and ready to connect. This helps the earbuds recognize and switch seamlessly.
Gloria - Bose Customer Support
Battery needs a boost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great but they die after 4 hours. I have other Bose products and never had this issue.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. We’re glad to hear you enjoy the sound quality. The Bose QuietComfort Earbuds offer up to 9 hours of battery life, with the charging case providing an additional 2.5 charges for a total of up to 31.5 hours of use. A quick 20‑minute charge can also power the earbuds for up to 3 hours of playtime, depending on usage and volume levels.
If you’re consistently experiencing shorter battery life, we recommend checking for the latest firmware updates through the Bose app and ensuring the earbuds are fully charged before use. For more tips on maximizing battery performance, please see this helpful guide: https://bose.life/4k0Uaw5
Jelyn - Bose Customer Support
- Cons mentioned:Connectivity
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for a month and have had nothing but issues with them not charging or not holding a charge. The y won’t connect to the app for the setup so I can access them through their. I’ve tried taking off all of the rubber ear pieces to no avail, they still won’t charge.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for your feedback, and We're really sorry to hear about the trouble you’ve been experiencing. That definitely sounds frustrating, especially after trying multiple solutions.
To help resolve this, We'd like to go through a few quick steps with you. Here's a troubleshooting link that can help you: https://support.bose.com/s/article/qcearb24-headphonein-battery-will-not-charge?language=en_US
-Jelyn, Bose Customer Support
BEST
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband said these are the best ones he has ever had!
I would recommend this to a friend- Cons mentioned:Connectivity
Connection Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible connectivity issues. Please stay clear if you are an apple product user.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi SarahC, thank you for sharing your feedback. The Bose QuietComfort Earbuds are compatible with iOS 15 or newer and Android 10 or newer, and they can also connect to a TV or computer. If you’re having trouble connecting your mobile device, here’s a helpful link that may guide you: https://bose.life/4aXBquU
Jelyn - Bose Customer Support
- Pros mentioned:Sound quality
If you like frustration..these are for you.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible fit. The noise canceling was great but the slightest missfit of the ear piece or bump would turn off. The controls are super sensitive and overly complicated. The plastic ear shield for nouce cancelling and to turn on off when not in ear constantly came lose or lost.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I'm glad to hear that you are enjoying the noise cancellation of the QuietComfort earbuds. If the earbuds are not sitting firmly in place, be sure to check out our support page for more details on finding the best fit for you: https://bose.life/3Vmo7vg.
Should you need any additional assistance, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support
Best buds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for my wife and she absolutely loves them.
I would recommend this to a friendMusic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m kinda disappointed with them being Bose they are not very good earbuds
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your experience with your Bose QuietComfort Earbuds. Sorry to hear that they haven’t met your expectations. We truly appreciate your feedback and would love the opportunity to look into this further to help ensure your earbuds perform as intended.
Please connect with our customer support so we can assist you: https://bose.life/48EXztC
Klariss – Bose Customer Support
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems here and out of them. You can't wear one way out the other
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thanks for reaching out. It sounds like you're having trouble using your Bose QuietComfort Earbuds possibly with wearing them correctly or getting them to work one at a time?
If you're referring to not being able to use just one earbud at a time, or if one earbud isn’t working while the other is, please refer to this link for detailed guidance: https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US
If you require any additional help, don't hesitate to contact us anytime: https://global.bose.com/en_us/index.html
We're happy to assist you.
Kelly - Bose Customer Support
Weird Crackling Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for less than a month and they make a weird crackling sound when noise cancelling is activated, the main reason I purchased them. Nothing resolves, but through some research it looks like its not uncommon.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Ashley, thank you for sharing your experience with the Bose QuietComfort Earbuds. We understand how disappointing it can be to invest in new earbuds and hear crackling when noise cancellation is activated, especially since that feature is one of the main reasons many customers choose them. The QuietComfort Earbuds are designed to deliver rich, balanced sound with world‑class noise cancellation, and we want to make sure you can enjoy that performance without interruption.
While we appreciate you sharing what you’ve found, this type of crackling is not something we expect or recognize as a common behavior of the earbuds. To help address the issue, we recommend following the troubleshooting steps in our support guide, which are designed to resolve sound disruptions and restore clear sound performance. You can access the guide here: https://bose.life/4l7JiwS
We’re confident that once these steps are followed, you’ll be able to enjoy the powerful noise cancellation and high‑quality sound that Bose earbuds are known for.
Rein – Bose Customer Support
Not so noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was at the gym, and I could still hear the music playing on the gym speakers.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your feedback! The QuietComfort Earbuds feature advanced noise cancellation technology designed to filter out background sounds and help you stay focused on your audio. However, in extremely loud environments, like construction zones or crowded spaces, the earbuds may not completely eliminate all noise. This is because noise cancellation works best with consistent, low-frequency sounds and may struggle with sudden or high-pitched noises.
If you're finding it difficult to hear your music clearly in such environments, you can try:
Adjusting the volume directly on your device or customizing the noise cancellation level using the Bose Music app
Here's a troubleshooting link that may help: https://support.bose.com/s/article/low-audio-from-product-quietcomfort-earbuds?language=en_US
These adjustments can help enhance your listening experience based on your surroundings.
-Jelyn, Bose Customer Support
- Pros mentioned:Battery life
Would Not Recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not great. The fit is not good. They hurt the ears. There is a hallow soind almost like an echo. Excellent battery life. Connects easily.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Twani,
I'm glad to hear that you are happy with the connectivity and battery life of your QuietComfort Earbuds, but sorry you are not happy with their comfort and sound quality.
To ensure you are getting the best comfort and audio experience, please makes sure you are correctly wearing the earbuds. You can find our fit guide here: https://bose.life/3NlUVjG
If you need further assistance, please contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Cant turn off auto-off, or the off ear detection.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose has failed to update these earbuds with an ability to turn its finicky auto-off feature. The app is missing an on and off ear detection control, too. Theyve been out a while. Theyve been updated without these feature. It seems shady, Bose. Returning these. Dont get until they update this. Considering how long its taking… deeply disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sasha.
Thank you for your post. The feature is for the conservation of the earbuds, batteries when an earbuds are out of the case and not in use. If you have further questions, feel free to get in touch with us at https://bose.life/3BgUIIU.
JaiSan - Customer Support
Wired Skullcandy is better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage version of their better product. Not worth half this price. Garbage build with garbage materials. Feels and performs like cheap garbage. I say this as a long time bose loyalist, I trusted the brand to not make a garbage line of products, but here we are.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Michael, thank you for sharing your feedback. We’re sorry to hear that the Bose QuietComfort Earbuds did not meet your expectations. We’d like to learn more about your concern so we can assist with troubleshooting and ensure you’re getting the best experience from your earbuds. If troubleshooting does not resolve the issue, our customer support team can review available service options for you. We’re committed to making things right and helping resolve your concern. Please reach out to our customer support team through this link: https://bose.life/contactus They’ll be happy to assist you in finding a resolution. We’re here to help!
Sophie - Bose Customer Support
Not stable in ear.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Frequently falling out of the ears, which requires frequent reinsertion.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Moses! Thank you for sharing your experience with the Bose QuietComfort Earbuds. We’re sorry to hear you’re having trouble with the fit. The QuietComfort Earbuds are designed for a secure and lasting fit, with a trio of ear tip and stability band sizes to help ensure comfort and stability. You can refer to this helpful guide: https://bose.life/4jF3x4f to make sure the earbuds fit securely. We hope this resolves your concern and gets you back on track so you can enjoy your Bose QuietComfort Earbuds with ease.
Sophie - Bose Customer Support
Very Disappointing Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goods: sound quality, fit, and battery. Bads: the ear buds have a "feature" that automatically powers them off after a few minutes of remaining immobile (e.g. sleeping). This wouldn't be a big deal if you could disable this feature, but you can't. Bose has been saying they are going to fix this in a firmware update since March 2025 but they haven't. This is completely unacceptable for a product like this. The buds are also very sensitive to moisture. After working out in the yard about 3 months after I bought these some sweat must have gotten in them. Since then, the Aware and Noise Canceling modes are unusable due to an irritating popping noise.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you so much for sharing your experience, we're truly sorry to hear about the difficulties you've had with your unit. We understand how frustrating that can be, and we’re here to help make things right. To better assist you, please send us a message with your product’s serial number. With that, we’ll be able to dive into the possible troubleshooting steps and explore the best options to get everything back on track. You can reach us through this link: https://bose.life/3rykPZR Your feedback means a lot to us, and we're fully committed to providing the support you deserve. –Klariss, Bose Customer Support
Good sound, but difficult to custom fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These kept falling out of my ear. I tried to select other cushion sizes, however they were cumbersome and difficult to install and orient properly on the earbuds. I returned them and purchased the Samsung Pro3 buds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you so much for your positive feedback on the sound quality of the QuietComfort Earbuds, we’re thrilled to hear you’re enjoying them! We’re sorry to hear about the fit issue you’ve encountered, and we’d love to help. To address this concern, please refer to our support article here: https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US If the issue continues after following the steps, don’t hesitate to reach out to us directly via this link: https://bose.life/3rykPZR We’re always happy to assist you further. Klariss – Bose Customer Support.