Customer Ratings & Reviews
- Model:
- 888507-0600
- SKU:
- 12333017
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
- Pros mentioned:Battery life, Sound qualityCons mentioned:Connectivity
A very poor showing for Bose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are nice when they work properly, but unfortunately "when they work properly" is a big problem. For starters, every time you put these in your ears THEY YELL AT YOU TO TELL YOU THE BATTERY LEVEL! Yes, it is max volume, it doesn't save a previous volume setting or let you configure it, and it waits until it senses that it is in your ear so it can yell at you. In addition, I have no idea why Bose has made yet another app for these earbuds instead of using one of their already existing apps. This new app is worse than the others I've used in the past, and leaving the app installed after you set the earbuds up can cause frequent connectivity drops. Speaking of connectivity drops, they also have a battery saving feature that is horribly buggy. One or the other earbud will fairly regularly go into power saving mode while using them. (It's a constant issue with the app installed, less frequent, but still often when it is not installed) Sometimes a gesture will wake it back up, other times you have to put both earbuds back in the case and pull them back out. Either way, it's really annoying. The worst part is, even if they do put out a firmware update to fix the power save issue, I would never know because the app is the only way to update the firmware, and the app causes additional issue. Bottom line: skip these. The sound is pretty good, and the battery life is better than other models, but the constant frustration of using them outweighs the good things.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Justin,
Thank you for sharing your experience with the QuietComfort earbuds. I am sorry to hear that you are not fully happy with these earbuds despite their great sound quality.
Regarding the connectivity issues you are referring with the Bose QCE app, I would suggest you to making you are using the latest version of the app. If the issue are still occurring, you might want to install the app on a different device.
For further assistance, you can always contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
- Pros mentioned:Fit, Sound quality
DO NOT LOSE YOUR BUDS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I came from the Galaxy family and was expected to get blown away. Unfortunately, the equalizer isn't as easy and intuitive as the Sony connect apps. However, the noise cancelling is TOP NOTCH. The package comes with wings for an extra secure fit to make sure the buds do not budge. Sadly, the oval shape of the ear tips does cause some pressure and pain after long periods of usage. Also, do not lose your buds. The QCE app that Bose directs you to use does not have any GPS tracking or even shows the last BlueTooth connection. It streamlines the set up to make using your buds faster and easier but gets rid of something that I consider a basic and necessary feature. You are basically on your own if your buds are not connected to the phone. Good luck finding them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Leaf, thank you for sharing your detailed feedback. We’re delighted to hear that you find the noise cancelling on your Bose QuietComfort Earbuds to be top‑notch and that the secure fit works well for you. We truly appreciate your comments regarding the equalizer settings, please check out this helpful guide: https://bose.life/4rBj3RE on how to use the EQ feature in the Bose QCE app to get the most out of your listening experience.
We also understand your concern about our Bose products not having GPS or last Bluetooth connection tracking. We know how important this feature can be, and we’ll make sure to pass your suggestion along to our product management team for future consideration. Your input helps us improve, and we’re grateful you took the time to share it.
Sophie - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Great Sound but Poor Connectivity
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling and sound quality are superb on these earbuds. Noise cancelling blocks out pretty much the surrounding environment and I really enjoy the quality of sound these put out. However, the major downside to these earbuds are the connectivity and phone call quality. The earbuds sometimes would not connect to my phone when I place them in my ear. They wouldn’t even turn on. Almost all the time they would turn off when I have them in my ear. Occasionally they would reconnect but most of the time I would have to take them out of my ear, put them back in their case, and back in my ear. And the cycle would happen every so often. Phone calls with these earbuds are also very poor. The other person will have a very hard time hearing you if you use these during a call. They say they hear a lot of background noise and hardly your voice. They only work well if you’re in a very quiet environment and you’re talking with an elevated voice. I really wish Bose would address the issues but until then, I may look for a different product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We’re glad to hear you’re enjoying the noise-canceling and sound quality. However, the connectivity issues and poor phone call performance can be frustrating, especially at this price point. Having to constantly reset the earbuds just to get them to work properly is not the experience we aim to provide. We recommend that you reach out to our support teams for further assistance. You can do so via Social Media or our "Contact us" page here: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
- Pros mentioned:Sound quality
Judge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earplugs have great sound. HOWEVER like all BOSE earplugs they have an inherent DEFECT where after some months the Right plug loses volume or any sound at all. This is known to Bose and widely discussed on the internet. I always buy the Warranty which I always use and Best Buy always honors it. I have bought Many dozens of Bose earbuds mostly from Best Buy. Since I understand Best Buy keeps the cost of the warranty, it shouldn’t care about Bose’s deliberate ignorance of the Defect. If Best Buy has to pay Bose then it should say something. That said, I have spent hours talking to Bose and nothing acknowledged or done. I doubt anyone will read thisButif someone does go on AI and ask about this defect and whether Bose is aware of it
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Mark, we truly appreciate you bringing this to our attention and thank you for sharing your feedback. We’re glad to know you enjoy the remarkable sound quality of our Bose QuietComfort Earbuds, and we value having loyal customers like you.
We’re very sorry to hear that you’re experiencing issues with one of the earbuds. While our QuietComfort Earbuds are designed to deliver outstanding audio performance, there are several factors that can affect functionality. For example, if the stability band is not aligned correctly, the earbud may not fit properly in the case, which can prevent it from working. Additionally, if the charging pins have been damaged due to a fall, the connection between the charging unit and the earbuds may be lost, causing charging issues.
To help resolve this, we recommend reviewing our troubleshooting guide through this link: https://bit.ly/4qNQLTm which provides detailed steps to address these concerns. We hope this helps improve your experience and allows you to continue enjoying the most out of your Bose QuietComfort Earbuds. If the issue continues even after following the troubleshooting guide, please contact our customer support team through this link:https://bose.life/contactus They’ll be more than happy to provide further assistance and discuss available service options. We’re always here to help!
Sophie - Bose customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Not up to standards.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great when it’s quiet in the room. The noise cancelling is fair at best when playing music. When on a call it’s airy. Connectivity: better not move past 30 feet from your phone . Controls are minimal from the earbuds and anything can change a setting by brushing up against the earbud. They are not magnetic and will roll everywhere not staying together like other brands. I am disappointed by this model in comparison to other Bose products that I’ve had in the past.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thanks for taking the time to share your experience. We're glad to hear you're enjoying the sound quality! We'd love the chance to help improve your experience with the QuietComfort Earbuds. Just a quick note, the Bluetooth range of the QuietComfort Earbuds is up to 30 feet (9 meters), but this can be affected by things like walls, interference, or other devices.
As for the touch controls, you can easily manage them through the Bose app:
1. Open the app and connect your earbuds.
2. Tap the gear icon in the upper right corner.
3. Go to Settings > Shortcuts > Touch Controls.
From there, you can toggle them on or off, or even set up voice control.
For a better fit and improved microphone performance, here’s a troubleshooting guide that can help:
https://support.bose.com/s/article/microphone-picks-up-sound-quietly-or-poorly-quietcomfort-earbuds?language=en_US
Jelyn - Bose Customer Support
- Pros mentioned:Battery life, Sound quality
Anc broke at the the 3rd month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you run the qc ultra on small this will not fit with as comfortably Bought this to replace my qc ultra (left earbud sounded like it was under water) Sound quality is good not great battery life was excellent On the 3rd month the anc started to emit loud static on the left earbud on both anc and transparency mode I can only use it now with anc off hence the 2 star
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Egls, thank you for sharing your experience. We're glad to hear you enjoyed the sound quality and battery performance of your QuietComfort Earbuds. We're truly sorry to hear about the issue you've encountered with Active Noise Cancelling. To help resolve this, we recommend checking out our quick troubleshooting guide here: http://bose.life/45YJPv5. It should help address the Active Noise Cancelling issue and get your earbuds working properly again.
Daisy - Bose Customer Support
- Pros mentioned:Fit, Sound quality
Seek Better Value Elsewhere
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound alright and they fit well enough, but I’ve been largely unimpressed with them compared to their price point. My biggest complaints are the battery life on both the earbuds and the case. I get about 5 hrs on the earbuds and maybe 3 full charges for my earbuds in the case before I have to charge that too, which I’ve had cheaper earbuds of various brands out perform. If you want to be able to use these for phone calls as well, I’d suggest looking elsewhere. My wife has told me I’m near impossible to understand while using these to speak.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jonah, the QuietComfort earbuds do allow for adjustments to sound quality. You can adjust the built-in equalizer via the Bose QCE app, for more information, please view this article: https://bose.life/3HvTU8Y. if you are noticing a short battery life with the earbuds, please view this article for troubleshooting suggestions: https://bose.life/43Ot5UX. And for any issues during calls, please view these suggestions that may help improve call quality: https://bose.life/3ZVG6eh.
Should you need assistance with your QC earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR. Liam - Bose Customer support
- Cons mentioned:Connectivity
Pairing Issues Tanks the "Affordable" Option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh man, when put next to Bose's Ultra model these just don't compare. I expected a slight difference in noise cancellation and sound quality--which I think there was--but the pairing/connectivity issues were really the reason these were not worth keeping. They are a decent option if you are looking for something more affordable within the Bose family... but I feel like there has to be a model under a different brand that skips over the pairing issues and has comparable sound in a similar price range. I will be going for to the QuietComfort Ultra (2nd gen) next.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience with the QuietComfort Earbuds Ester, While the QuietComfort Earbuds are designed to deliver Bose’s signature sound and effective noise cancellation. We’re sorry to hear these issues impacted your experience. To resolve the issue with the connectivity issue of the QuietComfort earbuds here is a helpful guide:
https://bose.life/3KDgZbH
We’re glad to know you’re considering the QuietComfort Ultra Earbuds (2nd gen). This model builds on our latest innovations in connectivity, noise cancellation, and immersive audio, offering a premium listening experience.
Your feedback helps us continue improving, and we hope the QuietComfort Ultra Earbuds (2nd gen) provide the performance you’re looking for.
Gem - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
The name fits but not worth the headache
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up and won’t connect to all my devices, probably will return. However they are quiet and shuts out most noise.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Natalie, thank you for sharing your experience with us. We’re sorry to hear that you're having trouble with your Bose QuietComfort Earbuds. We truly appreciate your feedback and are glad to know you’ve noticed how effective the earbuds are at shutting out noise, they’re designed to consistently block distractions so you can focus on what matters most.
To get the best feel, we recommend toggling between Quiet Mode (for full noise cancellation) and Aware Mode (to let in some of your surroundings). As for the connection issue, it may be due to the earbuds not being in proper pairing mode or other setup factors. Here’s a helpful troubleshooting guide: you can follow step by step to resolve the issue: https://bose.life/3MLsVZF I hope it helps resolve the issue.
Sophie - Bose customer Support
- Cons mentioned:Connectivity
Not impressed at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got them brand new. Left earbud would not always connect and I would have to turn it off and on again, sometimes several times. It was really annoying to switch between modes (you cycle between noise canceling, aware, and off). Gestures overall are a bit clunky— either too sensitive or not sensitive enough. Not impressed, especially for the price. I ended up returning them two weeks later to get something better.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We’re sorry to hear about the difficulties you experienced with the left earbud connection, as well as the frustration with switching modes and gesture controls. We truly appreciate you taking the time to highlight these issues, as your input helps us improve our products and overall user experience. Your feedback will be shared with our development team for review.
For future reference, here is a helpful guide to assist with resolving earbud issues: https://bose.life/453RGqc
Gem – Bose Customer Support
- Pros mentioned:Sound quality
Dont Get if Mostly Used Outside
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, the good parts… Sound is amazing, customizable EQ, ability to customize 8 (4 per ear) touch conteols. However, the bad is unfortunately too negative (for me). Everytime i use them, the audio cuts/chops/skips at least twice within the first 10 min of use. Touch controls are finicky—it often fails to register the correct number of taps; volume cannot be controlled eith a finger slide like on the Sport Earbuds. Also like the Sport, the case has no “pairing mode” button, so any disconnects require putting them back innthe case to reset. And the worst - wind interference. Quiet (noise cancel) mode is completely unusable outside; any wind creates loud, persistent, inexcusable crackling aounds. Aware Mode is slightly btter, but still awful. Off(?) mode us the onlt one even tolerable while using outsife. I want to like these, but the price is nowhere close to being justified considering the flaws.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm happy to hear you like the sound and customisable EQ options of your QuietComfort Earbuds! If you find that audio playback is skipping, one quick thing to try is rebooting your mobile device, which can clear up such problems. While the touch controls can be a little unfamiliar to begin with, you should get used to them with use. As for windy environments, I would suggest using Off mode temporarily here, which may also be useful for hearing other sounds around you clearly. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support
Many issues!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two sets one for me and one for my wife. She has had no issues. I tend to only wear one at a time. So that I can hear my wife talking to me lol when we’re sitting next to each other. I believe this causes them to not be in sync. Going on 3 months I cannot get the right side to sync up. The magnets to the case do not work on the right side. This is my first bose earpods. I have always bought apple air pods and never had these issues. I also like the sounds from the apple air pods. So Im a little disappointed and wish that I had stuck with the apple airpods.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Being50, thank you for taking the time to share your experience with us. We’re sorry to hear that you’ve been dealing with syncing issues and trouble with the right earbud connecting properly. That definitely shouldn’t be happening, especially after just a few months of use.
Wearing just one earbud at a time should work smoothly, so we appreciate you letting us know that your experience has been different. It sounds like the right earbud may not be making a proper connection in the case, and that can affect both charging and syncing. We definitely know how that must feel, especially when your wife’s pair is working perfectly, and we’d really like to help get things back on track for you.
We’d really like to take a closer look and help get this resolved for you. When you have a moment, please reach out to us directly at https://bose.life/4rlrLn6 so we can walk through a proper troubleshooting check or arrange the next steps.
We appreciate your feedback and want to make sure you end up with an experience that reflects what you expect from us.
Daisy - Bose Customer Support
Great while they lasted
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had these headphones for 2 months before the case stopped working on me. When i put the headphones back in the case they wouldn’t disconnect from my phone so i had to constantly turn my Bluetooth on and off which was inconvenient for my other devices. If you are looking to get these, i would strongly suggest paying a little extra to get the warranty. Im glad i did. They were good headphones but for $150 they for sure need to last longer than 2 months
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Anna, thank you for sharing your experience with your headphones. We’re glad to hear you enjoyed the sound quality and fit, but we’re truly sorry to learn that the case stopped working after just two months.
In this situation, it’s best to check if the pins inside the charging case are bent or if the earbuds weren’t properly seated. If the charging case is no longer turning on, here’s a helpful link you can use to resolve the issue: https://bose.life/47bgIVu
And if the charging case needs replacement, you can purchase a new one here: https://bose.life/40aM1vW
Jelyn - Bose Customer Support
- Pros mentioned:Fit
Gotta pass on them
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I loved these earbuds however as soon as I went outside to wear them the WIND NOISE was unbearable. They fit great and didn’t fall out and didn’t hurt my ears but man the noise from the wind was so tough. Even with changing the setting to immersive or quite/aware mode. Nothing helped it. So unless you’re sitting inside wearing them don’t get these. You can’t use them outside at all unless maybe it’s a perfectly still sunny day.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
These kind of stink
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was wearing these at the gym and either my hoodie or sweat kept changing the touch controls. Very annoying to have it on quite then all of a sudden the loud gym noise comes out of nowhere. Sound is good and pairing was easy but the constant touch controls changing is very annoying.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thanks for your feedback, and we're sorry you're having trouble with your QuietComfort Earbuds touch controls. That’s not the experience we want for you, and we appreciate you letting us know. No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having:
The touch controls can easily be manage through the Bose app:
1. Open the app and connect your earbuds.
2. Tap the gear icon in the upper right corner.
3. Go to Settings > Shortcuts > Touch Controls.
From there, you can toggle them on or off, or even set up voice control.
Jelyn - Bose Customer Support
Beats Earbuda
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first, my husband loved them, but 4 to 5 months later they dont sound good anymore. Sounds like you are in a tunnel.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Precious, thank you for sharing your experience. We’re sorry to hear that you’ve been experiencing muffled sound in your QuietComfort Earbuds after five months of use, that’s certainly not the experience we want you to have.
To help restore optimal performance, please review and follow the steps in this quick guide:
https://bose.life/41NxOFO
Daisy - Bose Customer Support
- Pros mentioned:Sound quality
Bose earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was incredible but for phone calls the people didn’t heard me
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback, Cano. We’re glad to hear you enjoyed the incredible sound quality of the QuietComfort Earbuds. Regarding your concern with phone calls, we’re sorry to hear that the other party couldn’t hear you clearly. This may be related to the microphone settings, fit, or firmware.
To assist you further, please contact our support team using this link: https://bose.life/49SSe5s They can help troubleshoot the issue and ensure your earbuds perform as expected during calls. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.
Gloria - Bose Customer Support
- Cons mentioned:Connectivity
Too many bugs with S23 galaxy phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My S23 Samsung phone doesn't work well with this bose earbuds there are too many bugs
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! We understand you’re having issues using your Bose earbuds with your Samsung S23, and we appreciate you letting us know. We’d like to take a closer look and help you to get this sorted out.
Please reach out to us here so we can assist you further: https://bose.life/49SSe5s
We’re ready to help you move forward.
Gloria - Bose Customer Support
Dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The esr buds dont connect. Then you get them to connect they disconnect supposed to be good i disagree
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience, we truly appreciate your feedback. To better assist you, here’s a link where you can review the troubleshooting steps for the Bose QuietComfort Earbuds.
These steps are designed to help resolve the connection and disconnection issues you’re experiencing.
https://bose.life/4s9fVfE
Cedrick - Bose Customer Support
- Pros mentioned:Sound quality
Not for Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was what you expect of Bose. The call quality was quiet and I could barely hear anyone that called. And finally Idk if I have weird ears but after trying all the different sized ear adapters these just wouldn't stay in my ears. I was disappointed as I am a big fan of Bose.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
It is great to see that you enjoy the sound of the earbuds. Make sure the volume for calls is turned up on the phone, as is generally a separate volume control. I'd also check out fitting guide to ensure you get the best fit, as I can see you've tried different ear tips. You can find the guide here: https://bose.life/4gIIpH6
Please also reach out, as we'd love to help you with the earbuds: https://bose.life/contact
Nic - Bose customer Support