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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1148 reviews

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  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,148 reviews
  • Rated 3 out of 5 stars

    Connection problems iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems connecting to my phone. Cuts out occasionally. Noise cancellation is only positive.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad to hear you like the noise cancelling of your QuietComfort Earbuds! If there are occasional cutouts between the buds and your iPhone, then one quick thing to try is rebooting your iPhone. This can help fix such issues. If that doesn't help, our support team will be happy to go through full troubleshooting with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Good ear phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. Bose doesn't disappoint! I have used bose products for years.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pairing Issues Tanks the "Affordable" Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh man, when put next to Bose's Ultra model these just don't compare. I expected a slight difference in noise cancellation and sound quality--which I think there was--but the pairing/connectivity issues were really the reason these were not worth keeping. They are a decent option if you are looking for something more affordable within the Bose family... but I feel like there has to be a model under a different brand that skips over the pairing issues and has comparable sound in a similar price range. I will be going for to the QuietComfort Ultra (2nd gen) next.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the QuietComfort Earbuds Ester, While the QuietComfort Earbuds are designed to deliver Bose’s signature sound and effective noise cancellation. We’re sorry to hear these issues impacted your experience. To resolve the issue with the connectivity issue of the QuietComfort earbuds here is a helpful guide:

      https://bose.life/3KDgZbH

      We’re glad to know you’re considering the QuietComfort Ultra Earbuds (2nd gen). This model builds on our latest innovations in connectivity, noise cancellation, and immersive audio, offering a premium listening experience.

      Your feedback helps us continue improving, and we hope the QuietComfort Ultra Earbuds (2nd gen) provide the performance you’re looking for.

      Gem - Bose Customer Support bose

  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound my wife loves it would recommend for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Wonerfuul sound, easy to use. Second pair lost one of previous pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good. Durable and good quality. I use these everyday while I work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome. Connectivity and sound is wonderful. Easy and quick setup. Was using it instantly afterwards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality and noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound, would recommend only downsize is not always perfect fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was fast and friendly. The earbuds fit well have outstanding sound quality, but the user interface is a little clunky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose QuietComfort True Wireless Noise Cancelling In-Ear Earbuds. They worked great on my recent travels to Europe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend 10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and fitting earbuds , the sound is great allows you to adjust to your liking and the noise canceling function works really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound as expected. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for working out or relaxing and watching your favorite show. Work amazing on flights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift purchase for someone who loves all Bose products. Easy connect to phone and clear sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's BOSE, nothing else needed to say!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy to setup and start using. My husband uses them each day since I have purchased them for him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good noise canceling is excellent enjoying bose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is a top quality product. Great sound and easy to use. The service at Best Buy was excellent as usual. Always a great experience when I go in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose quality sound is the best.. i cant hear whats going on and the base isnt a mid its actual base

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It work good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation feature it’s amazing, I deal a little with siri, sometimes it does not get what I’m requesting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound experience!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is unmatched. With the different size ear bud seals, along with the fit and size of the earbud itself, is quite amazing!

    I would recommend this to a friend