Customer Ratings & Reviews
- Model:
- 888507-0400
- |
- SKU:
- 12593470
Customer reviews
Rating 4.4 out of 5 stars with 1167 reviews
(1,167 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the product's amazing sound quality, comfortable fit, and long battery life. They also appreciate the great bass. However, some customers have experienced frequent connectivity issues and find the controls to be overly sensitive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Wow, More Than Expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took a chance when buying thos since Bosehas never let me down. This is my fifth Bose product and for the price I was blown away. An unexpected bonus, it also has wireless charge. Very happy with my purchase, will buy again!
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent app to listen to music, music that you want to listen to to get out of this world with your headphones with noise canceling, the perfect combination.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose gets it! These are the first ever Bose earbuds and I love them. Thanks for the price drop cause they're usually way pricey. Sound Quality is top of the game!
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend Rated 5 out of 5 stars
Best combination of Product and Services
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product. I have been using it since I bought it, and I am happy to say that its performance is really very good. The buying experience at Best Buy is an added bonus.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend- Pros mentioned:Fit
Rated 5 out of 5 stars
A perfect fit!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These fit in my ear and don’t feel like they will fall out.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Yes!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing! Sound and feel is the best I’ve ever purchased.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Bose better of the AirPods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On Bluetooth good at all and sound great quiet great
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend Rated 5 out of 5 stars
Perro Viejo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work in construction and use my new Bose for "quiet" ear protection, while streaming #NPR stations, or my cellphone music library. Perfectly!
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
My Boseear buds.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this brand, the noise canceling is very true. Best one for me so far. The only problem is i thought they were smaller, but its ok.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
Ok but fragile
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok but not the best when it comes to durability i droped them 1 time and the right one stoped working going to exchange them today
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience with us. We're sorry to hear the right earbud stopped working after being dropped. It’s good to know you’re already arranging an exchange, and we hope the replacement will serve you much better.
Lox - Bose Customer Support
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a lifetime supporter of Bose but i have had nothing but disappointment with these earbuds. I decided to go from my Apple Airpods to try these out and they’re not doint the job. Left earbud gets very staticky after about an hour and then both start cutting in and out. Purchased in Dec 2025.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Ice Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience with the Bose QuietComfort Earbuds. We’re truly sorry to hear about the issues you’ve encountered, especially given your long-standing support of Bose. We’d like to help make this right for you.
Here’s a helpful article that walks through steps to resolve the static sound issue you mentioned: https://bose.life/4tlyxti
Since your purchase was in December 2025, your earbuds should still be covered under warranty.
Gem - Bose Customer Support
Rated 5 out of 5 stars
Bose Air bud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice thanks Receive my air buds 2269 Bogue rod
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Bose earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds work great looks good works good price even better
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Not the best ones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these thinking they would last! I was Wrong. They stated acting up after just 2 weeks and a lot of the times the right side of the ear would disconnect and wouldn’t want to connect until both were placed back into its pocket. Definitely would not recommend.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, we do have troubleshooting suggestions that can help if your earbuds are disconnecting from your device. You can view more on this via our support webpage here: https://bose.life/4im4o8N.
Should you need additional support with your earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Device failing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 month, doesnt pick up connection well. I reinstalled but all i can hear clear is the earohone AI and a rythmic thumping. All earphones lasted me 2+ yrs of intense sweating and usage
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thanks for reaching out and letting us know. We're sorry to hear you're experiencing Bluetooth issues with your QuietComfort Earbuds. Bluetooth connection problems can be caused by several factors, including having the earbuds paired with multiple devices. To help resolve this, please check out the troubleshooting guide in this helpful link: https://bose.life/4m6ZCwB
If you continue to experience issues, our Bose Customer Support team is here to assist you. You can reach out to us anytime at bose.life/3rykPZR
Sophie – Bose Customer Support
Rated 1 out of 5 stars
Charging
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buds wont charge in case. Goes dead too fast. Think mine are defective
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for sharing your experience with the Bose QuietComfort Earbuds. We understand how important long‑lasting battery life is for your daily listening, and we’d be happy to help you get the best performance from your earbuds.
Regarding the charging issue, earbuds may sometimes fail to charge fully if there’s an obstruction with the charging contacts. Be sure to clean the contacts on both the earbuds and the charging case, as this often helps restore proper charging. We also recommend following the steps in our online guide, which provides additional tips and troubleshooting instructions to help resolve charging problems. You can view the guide here: https://bose.life/41W8Fca
Once these steps are followed, we’re confident you’ll enjoy longer‑lasting battery life and improved charging performance, along with the premium audio experience Bose is known for.
Rein - Bose Customer Support
- Pros mentioned:Battery life, Comfort, FitCons mentioned:Connectivity
Rated 5 out of 5 stars
Love them!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had these Quiet Comfort buds for about 2 weeks now. I love them! Amazing ANC, comfortable, doesnt fall out and volume is loud enough! Some people have mentioned connection issues. Ive had it happen once where i had to place them back in case to get them to pair. 1 time I can live with! I work construction and so far they havent fallen out and battery lasts almost an entire workday! I also purchased the Sony wf 1000xm5 buds at the same time as the QC’s and after using both extensively the win goes to Bose QC. Im returning the Sony’s. Dont get me wrong, the Sony wf 1000xm5 are amazing buds. Packed with tons of features and audio is amazing, but they just wont sit right in my ears, so not only does this affect comfort, it affects ANC. So far no regrets with the Bose! If there’s an issue, we’ll see how Bose customer service is.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound qualityCons mentioned:Connectivity
Rated 4 out of 5 stars
Comfortable, great sounding buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I'm happy with this purchase. I found the sound quality of these earbuds to be superior to the power beats buds I previously owned - fuller, richer with better separation. For reference, I listen to a lot of guitar-based rock (but not metal) some jazz and vocally centered music. The other pleasant surprise was that these buds felt secure in ear while running, which is what I bought them for, even though they don't have over the ear loops. They are also very comfortable. The only reason I don't give them 5 stars is that I have lost connectivity in the middle of a run and have experienced an episode when the left bud wasn't working. I feel like I get better results if I insert the right bud first. In any case, I feel like the sound quality I get is worth finickiness
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Rated 4 out of 5 stars
Great except for some serious issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love you much about these headphones, but they also have some serious issues. I have gone through three pairs in under two years z thank goodness for the best buy insurance program because otherwise I'd be out a lot of money. They start crackling in one earbud, generally the right earbud, which is a precursor to it not working entirely. The sensor which registers when it's in your ear is also horrible and pauses the playback if the bud shifts in your ear a tiny bit. For me it is always the left ear. I have to wear the latest size of fin, which at first was painful, to make sure it doesn't move at all. And it cannot be turned off, because for some silly reason this product has it's own app and doesn't use the standard Bose app. Everything else, the fit, the sound, the ANC, the connectivity, the range, the battery life, it's all fantastic which is why it's not getting 3 or 2 stars. But these simple issues are really unfortunate. I would recommend that you do NOT but these without the best buy insurance. They won't ever last two years if you use them frequently.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend - Pros mentioned:Bass, Battery life, Comfort
Rated 5 out of 5 stars
My favorite earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really impressed with these earbuds! The sound quality is crystal clear, with strong bass and balanced tones that make music and calls enjoyable. They fit comfortably and stay in place, even when I’m moving around, which is a big plus. The battery life lasts a long time, and the charging case makes it super convenient to keep them powered up on the go. Pairing was quick and easy, and the connection is stable without any dropouts. Overall, these earbuds are stylish, practical, and deliver excellent value for the price. Highly recommend!
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend









