Customer Ratings & Reviews
- Model:
- 888507-0400
- SKU:
- 12593470
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the product's amazing sound quality, comfortable fit, and long battery life. They also appreciate the great bass. However, some customers have experienced frequent connectivity issues and find the controls to be overly sensitive.
This summary was generated by AI based on customer reviews.
Bose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these they were almost too nice I had to return them ... I work with a sonic welder and gave feed back and cut out
I would recommend this to a friendI love these
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You r going too love them ! This 3 pair of Bose each one nice them r best of 3 I had !
I would recommend this to a friend- Cons mentioned:Connectivity
DO NOT BUY!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never left a review in my life. I hate for this to be the first one. The earphones are unusuable. The in ear detection is either broken or absolutely garbage. Everytime i move my head the earphone disconnects and the audio dips out on one side or just pauses the audio. The Bose app allows you to turn off the in ear detection but dont get too excited because they made an app specifically for this product which they force you to use. Why? Because companies absolutely love doing things to make users extremely upset with no intention of fixing the issue. Again I do not leave reviews but these are unusuable.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Michael,
I am sorry to hear that you are disappointed with your QuietComfort earbuds. If the in-ear detection feature is not working as expected, please make sure you are using the right size of eartips and that you are wearing them correctly: https://bose.life/3NlUVjG
In your case I would suggest to try the smaller size of era tips to ensure that the earbuds are correctly and comfortably seated in your ear.
For further assistance you can always contact us: https://bose.life/3rykPZR
Best regards,
Lau – Bose Customer Support
Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best earbuds on the market love them highly recommend
I would recommend this to a friendJBL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a very nice experience with the young people helping me. The head phones are working wonderful
I would recommend this to a friend- Pros mentioned:Sound quality
#FRUSTRTATED ;(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are really amazing when it comes to noise cancelation. BUT when I am working out it is frustrating that they continue to attempt to connect to my phone by saying "ready to pair". When I am bending down to pick up the weights they start zoning in and out. Also they are not sweat proof and tend to slip out. There are worthy only for long walks if your only focusing on listening to music. It is impossible to carry out a phone converation while usuing them. They are super sensitive to touch, even small strands of my hair rubbing against them will cause them to act up.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thanks so much for sharing your experience! We're glad to hear you're impressed with the noise cancellation, it's great to know that part is working well for you. Your feedback is incredibly valuable, and we’d love to help improve your experience.
Just to clarify, the QuietComfort Earbuds are not waterproof, they’re water-resistant with an IPX4 rating. This means they can handle light sweat or splashes, but too much exposure to moisture can affect their performance or cause damage.
As for the call quality, that’s definitely something we can troubleshoot to help improve your experience. Here’s a quick step you can try: https://support.bose.com/s/article/microphone-picks-up-sound-quietly-or-poorly-quietcomfort-earbuds?language=en_US
Jelyn - Bose Customer Support
- Cons mentioned:Connectivity
Terrible, do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stayed connected but would have bluetooth breakup consistently. Also the fit was not great because the extra band would slide out of place. This meant that not only did they not fit correctly but it also kept that earbud from charging. After three weeks I tried to return them but found out the hard way that Best Buy only allows 2 weeks for a return so I’ve got a $180 paperweight with intermittent Bluetooth connectivity.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jason, thank you for sharing your experience with the QuietComfort Earbuds. We're truly sorry to hear about the Bluetooth connectivity issues, the challenges with fit and charging and even more so when return options are limited.
Your feedback about the stability band affecting both fit and charging is valuable, and we’ve passed it along to our product team for review. While Best Buy’s return window may have passed, your earbuds may still be covered under Bose’s warranty. In the meantime, we recommend trying the following troubleshooting guides which may help resolve the issues:
-Dropped Bluetooth connection: http://bose.life/4nVGseP
-Earbuds do not fit: http://bose.life/4ndlOGa
If the problem persists, please don’t hesitate to reach out to our support team. http://bose.life/3Ww8TEp
Daisy - Customer Support
Gave them a try but not for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my wife so we could talk hands free with each other never tried them persionally and not sure what the issue was but many times i could not hear what she was saying like they start cutting out and sounding muffled on my end not sure if its a compatibility issue with iphone or what but was really anoying and im going to be returning them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jerm,
I am sorry to hear that you are experiencing audio issues during calls with your QuietComfort Earbuds. To make sure you are getting the best audio experience in any occasion, please check our fit guide and learn how to correctly wear the earbuds: https://bose.life/3NlUVjG
For further assistance, you can contact us here: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were really great. I like that. I don’t hear background noise when I wear them.
I would recommend this to a friendBose True Wireless Earbuds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds are amazing! They work very well. The salesperson was very helpful.
I would recommend this to a friendGreat gift idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for my husband and he loves them. He claims they’re the best he’s ever had!
I would recommend this to a friend- Pros mentioned:Sound quality
Not for Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was what you expect of Bose. The call quality was quiet and I could barely hear anyone that called. And finally Idk if I have weird ears but after trying all the different sized ear adapters these just wouldn't stay in my ears. I was disappointed as I am a big fan of Bose.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
It is great to see that you enjoy the sound of the earbuds. Make sure the volume for calls is turned up on the phone, as is generally a separate volume control. I'd also check out fitting guide to ensure you get the best fit, as I can see you've tried different ear tips. You can find the guide here: https://bose.life/4gIIpH6
Please also reach out, as we'd love to help you with the earbuds: https://bose.life/contact
Nic - Bose customer Support
Bose QuietComfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work beautifully! Customer service was quick sharp and friendly
I would recommend this to a friendGreat headphones for work, travel and working out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect headphones for any situation- easy to manage and connect as well as travel with no matter the situation
I would recommend this to a friendShort Battery Life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, though would be better (and better review) if the battery life were longer than 2 1/2 hrs.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, Mary! We' re sorry to hear about the short battery life on your Bose QuietComfort Earbuds. We understand how important reliable battery performance is for enjoying your earbuds throughout the day, and we’d like to help resolve this for you.
Please contact us using this link: https://bose.life/49SSe5s We’ll carefully look into your concern and do our best to support you.
Gloria - Bose Customer Support
Searcher5000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds works well with my Samsung Galaxy Fold 6.
I would recommend this to a friendBose quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose live up to its name… thier product is really superb.
I would recommend this to a friend- Pros mentioned:Sound quality
Garbage magnets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality of earbuds themselves are great. However, after just about 3 months of having them the left earbud stopped magnetizing to the case and is now almost impossible to charge. Best Buy conveniently won't cover this issue despite having them for such a short period, so I'll have to go through Bose...
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Diana,
I am glad to hear that you love how great your QuietComfort Earbuds sound, but sorry you are having charging issues.
If the issue is related to the charging case or connectors on your earbuds, please make sure to clean the earbuds and case with a dry cloth. If the issue is still occurring, please do not hesitate to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
- Pros mentioned:Sound quality
Great Sound, Annoying Fit
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds do not stay in the ears. I switched around all the tips and silicone that came with it, but nothing works. Also, you can't lie on your side, it pauses the sound (and no it's not a button function). I wanted to return them so badly, but I missed the short 15-day return window. The sound is great though!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! thanks so much for your feedback, we're delighted to hear you’re enjoying the sound quality of the Ultra Open Earbuds! These earbuds feature touch-sensitive controls that may occasionally respond to pressure or contact, such as when lying on your side, which can unintentionally activate functions like pause. Additionally, they come with three sizes of eartips and stability bands, allowing you to customize the fit for lasting comfort and a secure hold. For tips on getting the best fit, feel free to check out this guide: http://bose.life/4mVXubD. Hope this helps! Kurt - Bose Customer Support
BOSS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product…. Would recommend it any time, and service with representatives is great…
I would recommend this to a friend