Customer Ratings & Reviews
- Model:
- 888507-0400
- |
- SKU:
- 12593470
Customer reviews
Rating 4.4 out of 5 stars with 1166 reviews
(1,166 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the product's amazing sound quality, comfortable fit, and long battery life. They also appreciate the great bass. However, some customers have experienced frequent connectivity issues and find the controls to be overly sensitive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Better then what i expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good. Met my expectations. Would recommend.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Great priduct
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't ask for a better earbuds. Connect easy to my phone.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friendRated 4 out of 5 stars
Mic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic quality sucks . I have both Apple and Samsung phones and the mic sucks
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Best noise cancelling eardbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for traveling on airplanes and listening to music while i work.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent for Cancelling Noise!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this gift. He uses them all the time.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friendRated 2 out of 5 stars
Poor product form bose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound switches from right ear to left ear frequently. Will also drop out of quiet/noise canceling mode without warning. Battery life is average. Better off using one ear at a time. Best part about this product is the name seems to impress people.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear about the concerns you’ve been experiencing with your earbuds. We understand how important consistent audio performance and reliable features are, especially when you’re using them throughout the day. We appreciate you sharing what you’ve noticed, and we’d really like to take a closer look. Please reach out to us through this link: https://bose.life/49SSe5s so we can review the details together and do our best to assist.
Gloria - Bose Customer Support
Rated 5 out of 5 stars
Another great earbuds from boze.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price i paid. Satisfied with its performance.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Absolute trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete trash. The left earbud randomly turns off and Bose has no answer why they’re defective via customer support. No replacement. No help. Just a bad product by a bad company. Do not buy these. They are a waste of money.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Joseph, thank you for sharing your experience. We’re truly sorry to hear about the issues you’ve had with your QuietComfort Earbuds. This isn’t the experience we want for our customers, and we’d love the chance to make it right. Please reach out to us at https://bose.life/3KfKZKD, and we’ll work with you on troubleshooting or exploring replacement options. Your feedback is important to us, and we appreciate you taking the time to let us know.
Daisy - Bose Customer Support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Bose wack set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wack! They always disconnect on me and wont connect back until i put it on the case for a few hours.waste of money
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Juan, thank you for sharing your experience. We completely understand your concern. This is definitely not the kind of performance we want you to have with your Bose QuietComfort Earbuds. They’re designed with Bluetooth multipoint technology to deliver seamless, uninterrupted listening, letting you switch between your phone, laptop, and other devices effortlessly.
The issue you’re describing may be related to the earbuds being paired with multiple Bluetooth devices at once, or certain Bluetooth settings enabled on your devices that interfere with the connection. A quick reset or adjustment often resolves this.
We recommend checking out our troubleshooting guide through this link: https://bose.life/4tXGOVS which walks through steps to resolve connectivity concerns and ensure your earbuds perform the way they’re meant to.
If you continue to experience issues, our support team is happy to help: https://bose.life/49oQikI. We hope these steps help you enjoy your earbuds to the fullest!
Sophie - Bose Customer Support
Rated 5 out of 5 stars
Bose Ear Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second pair but this was given as a xmas gift. I like how it pairs with the sound bars.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and phenomenal store experience!!!
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
bose Qc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good for music but not good for calls..................................
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback. The QuietComfort Earbuds feature three microphones in each earbud to enhance call quality. If you're experiencing any issues, your product may be due for a software update. Here's a helpful guide that can walk you through: http://bose.life/4nuTuPA
Jelyn - Bose Customer Support
Rated 5 out of 5 stars
Muse
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love Best ear buds I’ve ever had Easy pairing
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
Doesn't function well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original pair failed after 5 days. replacement pair seem OK. But voice command function turns off by itself. So far I liked my old Bose headphones much better, to lasted 4 years.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that your fist pair failed, but glad your replacement is now working. If you ever experience any connectivity or power issue, please try to factory reset them: https://bose.life/3NmjaOx
Or contact us if you need further assistance: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Rated 3 out of 5 stars
Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like rhe size of the headphones but the sound can be better, not what i was expecting from that brand .
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Rick, Thank you for sharing your feedback. We're glad to hear that you found the size of the headphones to be a perfect fit. At the same time, we understand how disappointing it can be when the sound quality doesn’t meet your expectations. Your input is valuable, and we truly appreciate you taking the time to let us know.
The QuietComfort Earbuds are designed to produce remarkable sound quality means what you hear hits all the right notes. We’d like to learn more about the issue you’re experiencing with the sound quality of your buds. Please contact us at this link so we can help: https://bose.life/globalsupport
Klariss - Bose Customer Support
Rated 3 out of 5 stars
Honest review.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love bose, but it doesn't have the best quality sound on calls for these. Recomended only to listen to music.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 1 out of 5 stars
Try another brand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to return this item. People can’t hear when using these because the noise cancellation cancels out my voice instead of surrounding noise. I’ve tried the trouble shooting tips with no luck
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience with the Bose QuietComfort Earbuds. We’re very sorry to hear that call quality has been affecting your voice instead of just surrounding noise. We understand how frustrating that must be, especially after trying troubleshooting steps without success.
To resolve this, we recommend contacting Bose Customer Support directly through this link: https://bose.life/4dwKpUw
Gem - Bose Customer Support
Rated 5 out of 5 stars
Can’t beat Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these ear buds. The sound is crisp and clear.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Mint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. Dropped them in a toilet still work… mint
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds say noiseless but i can still hear in background when having them on. Also i don't like the fact that when i remove the buds with placing them back in the dock, it does not automatically disconnect.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, if you are still hearing external noise whilst wearing the earbuds, you may need to adjust your ear tip and stability band sizes. When using the correct size the ear tips will create a seal in your ear canal which will improve the noise cancellation. You can view more on this here: https://bose.life/3PFDMCE, https://bose.life/3Vmo7vg.
Regarding the earbuds not disconnenting when removing them after use. you will need to place both earbuds in the charging case and then close the case. The status light glows according to the earbuds battery level. The earbuds will disconnect from your device and power off. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support









