Customer Ratings & Reviews
- Model:
- 888507-0200
- SKU:
- 11004693
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.
This summary was generated by AI based on customer reviews.
Poor product form bose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound switches from right ear to left ear frequently. Will also drop out of quiet/noise canceling mode without warning. Battery life is average. Better off using one ear at a time. Best part about this product is the name seems to impress people.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear about the concerns you’ve been experiencing with your earbuds. We understand how important consistent audio performance and reliable features are, especially when you’re using them throughout the day. We appreciate you sharing what you’ve noticed, and we’d really like to take a closer look. Please reach out to us through this link: https://bose.life/49SSe5s so we can review the details together and do our best to assist.
Gloria - Bose Customer Support
Garbage magnets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality of earbuds themselves are great. However, after just about 3 months of having them the left earbud stopped magnetizing to the case and is now almost impossible to charge. Best Buy conveniently won't cover this issue despite having them for such a short period, so I'll have to go through Bose...
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Diana,
I am glad to hear that you love how great your QuietComfort Earbuds sound, but sorry you are having charging issues.
If the issue is related to the charging case or connectors on your earbuds, please make sure to clean the earbuds and case with a dry cloth. If the issue is still occurring, please do not hesitate to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Don't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been a fan of Bose and owned several products but these came out bad, The battery drains even when not in use and device stays connected when they're in the case as well. They're super sensitive to touch and easily fall off.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for being a loyal Bose customer and for sharing your honest feedback with us. We’re sorry to hear that your experience with the Bose QuietComfort earbuds has not met your expectations. The issues you mentioned regarding battery drain, staying connected in the case, and touch sensitivity are not the experience we want for our customers.
We’d like the opportunity to help resolve this for you. Please reach out to our support team through the link provided: https://bose.life/44JiLPl Our team will be happy to assist you further.
NJ - Bose Customer Support
Great Sound, Annoying Fit
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds do not stay in the ears. I switched around all the tips and silicone that came with it, but nothing works. Also, you can't lie on your side, it pauses the sound (and no it's not a button function). I wanted to return them so badly, but I missed the short 15-day return window. The sound is great though!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! thanks so much for your feedback, we're delighted to hear you’re enjoying the sound quality of the Ultra Open Earbuds! These earbuds feature touch-sensitive controls that may occasionally respond to pressure or contact, such as when lying on your side, which can unintentionally activate functions like pause. Additionally, they come with three sizes of eartips and stability bands, allowing you to customize the fit for lasting comfort and a secure hold. For tips on getting the best fit, feel free to check out this guide: http://bose.life/4mVXubD. Hope this helps! Kurt - Bose Customer Support
Bose quietcomfort 2024 poor connection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd quietcomfort in 3 weeks. Left earbud shuts off then 30 minutes listening both turn off. My wife has the same phone and earbuds no problems works great. She tried mine and same issue. Bose was my number one ear listening device.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear that your QuietComfort Earbuds are shutting off. If this is the third set of earbuds you've had in 3 weeks, then you might not be using the product as per its intended use. I would start by performing a simple reset of your earbuds, which is done by touching and holding each earbud for 15 seconds, until you hear a tone. The earbuds then power off; hold each earbud for 1 second to power them on, and then try again. If that doesn't help, our support team will be happy to provide further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Music forever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall these are awesome!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendDifferent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was for my daughter’s 22 birthday. Hoped to find the purple pair, which was available days earlier. Since I purchased from this location before it was a no brainer. When I arrived the black and the white set was left. Decided on the black when I asked about the military discount the GM assured me , he has been with Best Buy for over 8 years and they have NEVER offered a military discount. The gentleman that cash me out explained the GM was new to THIS location. Returned, purchased from bose directly.
I would recommend this to a friendGreat gift!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my boyfriend and he loves them! He uses them daily.
I would recommend this to a friendAwkward fit.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awkward fit. Great sound when it wasn't falling out. Not for extended use for my wife's ears.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you so much for sharing your honest feedback, we really appreciate it. We're glad to hear you're enjoying the sound quality of your Bose QuietComfort Earbuds. At the same time, we understand how disappointing it can be when the fit of the earbuds doesn’t meet your expectations.
To help with this concern, check our support article at http://bose.life/44bVpCi which will address your concern.
Klariss - Bose Customer Support
Game Changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second pair of Bose, better than my others by far, gave them on right now!!! Get them!!!
I would recommend this to a friendBose ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These air buds are the best ones I’ve ever purchased
I would recommend this to a friendBose wins again!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for myself for Christmas last year and I absolutely love it.
I would recommend this to a friendNice sound!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound and great bass!! Really good purchase and very good product.
I would recommend this to a friendNo at bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product has an excellent quality in sound, but the microphone is terrible if you want it, just to listen to music is the best, in my case I need it to be able to talk and its quality of the microphone is pessimum.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience. It’s great to hear that the sound quality meets expectations, but it’s disappointing to hear that the microphone doesn’t perform well for calls. To ensure the best performance of the earbuds, we recommend making sure they are up to date. For further assistance and troubleshooting, feel free to reach out to our teams using this link: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are awesome! I do not know how I lived without them.
I would recommend this to a friendTerrible purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are quite possibly the worst Bose product on the market. Wont stay connected. Won't stay in ear when walking. Tried exchanging at Best buy for an upgrade. Nope was a couple days late on a ridiculous 15 day return policy. People are very busy these days. Getting to best buy was not top of the list with my work schedule. That being said done with best buy.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for taking the time to share your feedback. We truly appreciate it and want to help resolve your concerns to improve your experience with the Bose QuietComfort Earbuds.
If the earbuds are falling out of your ears, this can usually be fixed by finding the right ear tip size. Here's a guide to help you choose the best fit: http://bose.life/4oOhNKh
As for the disconnection issue, if you're referring to Bluetooth connectivity, this troubleshooting guide should help: http://bose.life/4fTQvOj
Jelyn - Bose Customer Support
Good buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buds, long listening device much waiting for
I would recommend this to a friendGreat Ear Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best pair of ear buds I've ever had.
I would recommend this to a friendBose headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are fantastic! I highly recommend this purchase.
I would recommend this to a friendMr.T
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price got them for a Christmas gift she love them works out with them on
I would recommend this to a friend