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Customer Ratings & Reviews

$179.00

Customer reviews

Rating 4.4 out of 5 stars with 1163 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the product's amazing sound quality, comfortable fit, and long battery life. They also appreciate the great bass. However, some customers have experienced frequent connectivity issues and find the controls to be overly sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,163 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Pairing Issues Tanks the "Affordable" Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh man, when put next to Bose's Ultra model these just don't compare. I expected a slight difference in noise cancellation and sound quality--which I think there was--but the pairing/connectivity issues were really the reason these were not worth keeping. They are a decent option if you are looking for something more affordable within the Bose family... but I feel like there has to be a model under a different brand that skips over the pairing issues and has comparable sound in a similar price range. I will be going for to the QuietComfort Ultra (2nd gen) next.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the QuietComfort Earbuds Ester, While the QuietComfort Earbuds are designed to deliver Bose’s signature sound and effective noise cancellation. We’re sorry to hear these issues impacted your experience. To resolve the issue with the connectivity issue of the QuietComfort earbuds here is a helpful guide:

      https://bose.life/3KDgZbH

      We’re glad to know you’re considering the QuietComfort Ultra Earbuds (2nd gen). This model builds on our latest innovations in connectivity, noise cancellation, and immersive audio, offering a premium listening experience.

      Your feedback helps us continue improving, and we hope the QuietComfort Ultra Earbuds (2nd gen) provide the performance you’re looking for.

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Wonerfuul sound, easy to use. Second pair lost one of previous pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound my wife loves it would recommend for anyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome. Connectivity and sound is wonderful. Easy and quick setup. Was using it instantly afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality and noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound, would recommend only downsize is not always perfect fit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Noise Cancelling Earbuds - Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is outstanding. First time purchase of Bose product. Like the options for aware and quiet settings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was fast and friendly. The earbuds fit well have outstanding sound quality, but the user interface is a little clunky.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet but not as good as Bose Sound sport. Charge don't last long

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your feedback. We understand how important long‑lasting battery life and powerful sound are for your everyday listening experience, and we’d love to assist you in getting the best performance from your Bose QuietComfort Earbuds.

      For the battery issue, fast drain can sometimes happen if the earbuds are not fully charging in the case due to fit or alignment. The guide below shows how to ensure the earbuds are seating and charging correctly, along with other steps like resetting the case if needed: https://bose.life/4bNpYkp

      For the low audio concern, volume can sometimes be affected by settings or device connections. We recommend checking that the earbuds’ firmware is up to date, ensuring the connected device’s volume is set appropriately, and adjusting the equalizer settings in the Bose QCE app according to your preference. Cleaning the ear tips and speaker ports can also help restore clear, powerful sound. You can view this guide for additional steps that might help: https://bose.life/4bCf5TH

      We’re confident that by following these steps, you’ll enjoy longer battery performance and high‑quality audio experience that Bose QuietComfort Earbuds are designed to deliver.

      Rein - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Bose forever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose always wins. 4 stars because they are super touchy. If i have a hood on and it touches the earpiece,theyll turn off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose QuietComfort True Wireless Noise Cancelling In-Ear Earbuds. They worked great on my recent travels to Europe.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift purchase for someone who loves all Bose products. Easy connect to phone and clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for working out or relaxing and watching your favorite show. Work amazing on flights.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's BOSE, nothing else needed to say!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy to setup and start using. My husband uses them each day since I have purchased them for him.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It work good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation feature it’s amazing, I deal a little with siri, sometimes it does not get what I’m requesting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is a top quality product. Great sound and easy to use. The service at Best Buy was excellent as usual. Always a great experience when I go in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound as expected. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good audio but bad connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio quality but bad connectivity. Constantly having connection issue with the left earbud.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad to hear you like the audio quality of your QuietComfort Earbuds! If you're having connection problems with the left earbud, one quick thing to try is rebooting your connected mobile device. If that doesn't help, also make sure that you're within 33ft (10m) of the connected Bluetooth device. If issues persist, our support team will be happy to help you further: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good noise canceling is excellent enjoying bose.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Control sensitivity

    Rated 2 out of 5 stars

    Uncomfortable and Connection issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep feeling loose when running and when I try to adjust each earbud, they pause music or turn off noise cancelling. It’s so annoying. If it’s windy outside, expect connection loss between device and earphones.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Alyy, thank you for bringing this up! We’re really sorry to hear about this experience, especially while running. We’d appreciate the opportunity to help improve this for you. To get your earbuds to its optimal performance, please check and follow these quick guides:

      Wearing and adjusting your earbuds - https://bose.life/4cO33qI
      Dropped Bluetooth connection - https://bose.life/4n5fFxb

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound experience!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is unmatched. With the different size ear bud seals, along with the fit and size of the earbud itself, is quite amazing!

    I would recommend this to a friend