Customers are impressed with the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds' sound quality, comfort, fit, battery life, and bass. However, some customers have reported issues with connectivity and pairing. Overall, the earbuds seem to provide a positive listening experience with a few drawbacks.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 669 reviews
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Exceptional sound and comfort — totally worth it!
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These Bose earbuds are outstanding! The sound is incredibly clear with deep bass and crisp highs, making every song sound amazing. The noise cancellation is top-notch, blocking out distractions even in loud environments. They fit comfortably and stay secure during workouts or long use. Battery life is solid, and the case charges fast. The Bluetooth connection is instant and stable. Overall, they deliver premium quality and performance. I absolutely love them!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a really hard time finding in earbuds because my ears are small, and my canals are much smaller than normal. I took a gamble on these and they fit my ears perfectly! They sit in my ears and do not fall out, no matter how long I wear them, I am absolutely amazed! The sound quality is fantastic and you can adjust the sound to how you want it in the app. The noise blocking feature blocks out practically all outside sound when it’s turned on which is a great feature! The battery lasts a long time, I just wish there was a warning when the case is running out of power. I cannot say enough good things about these earbuds!
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Cons mentioned:
Connectivity
Rated 3 out of 5 stars
Good earbuds
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far I have been loving these earbuds. The sound quality is great and they are compatible with all my devices. My only complaint is that sometimes they lose connection for a few seconds and I must reconnect them. Other than that, they are great and their battery lasts a long time.
I would recommend this to a friend
Brand response from Bose Support
Posted .
Hi there! We're thrilled to hear you're enjoying the earbuds and that the sound quality and compatibility are working great for you.
Bluetooth disconnections can occur for several reasons. One common cause is interference from other wireless devices such as Wi-Fi routers, microwaves, or other Bluetooth-enabled gadgets. Distance and physical obstructions also play a role—Bluetooth typically works best within 10 meters (33 feet) without barriers like walls, pockets, or even your body. Software or firmware issues can contribute as well.
Here's a troubleshooting steps that can help the Bluetooth connectivity issues: http://bose.life/46d3lmw
Jelyn - Bose Customer Support
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Effectively cancels all sounds except ones I want
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got these because I like and trust the Bose brand and because I have a husband who snores loudly and I am a side sleeper. These earbuds make certain my husband’s snoring is virtually non-existent, and the buds do not interfere with my own sleep. The Bluetooth lets me play music as well. The only noise that came through was a very loud air conditioner.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
******* Bose QuietComfort Gen 2 Review ********
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Bose QuietComfort Gen 2 has successfully addressed several issues found in its predecessor, the QC Ultra, making it a standout in the premium earbuds market. Here's a breakdown of the key improvements and overall performance:
1. Enhanced Multi-Point Connectivity
One of the most significant upgrades is the 100% improvement in multi-point connectivity. The QC Gen 2 finally fixes the persistent pairing issues between laptops and cell phones that plagued previous models like the QC Ultra. Now, switching between devices is seamless, making it a much more user-friendly experience. Additionally, the inclusion of a wireless charging option is a convenient and modern touch.
2. Top-Tier Noise Cancelling
When it comes to noise cancellation, the QC Gen 2 is near the level of its top-tier sibling, the QC Ultra. It effectively cancels out both low and high-end noise, making it ideal for various environments. Whether you’re on a busy street or in a quiet room, the noise cancellation delivers impressive results.
3. Improved Audio Quality
The audio quality has also seen noticeable improvements. Each instrument is now clearly distinguishable, giving users a richer listening experience. Whether you're a music enthusiast or just looking for clear, detailed sound during calls, the QC Gen 2 delivers on both fronts.
4. Superior Microphone Performance
Another major enhancement is the new microphone, which performs much better during calls in noisy environments. It picks up voices clearly while minimizing background noise, making it ideal for business professionals or anyone who frequently takes calls on the go.
5. Price and Design Trade-offs
One minor downside is the bulky case, which feels a bit cheap. However, given the $180 price tag, it’s understandable that Bose may have cut costs in certain areas. For the overall performance and features packed into the earbuds, this trade-off is reasonable.
Conclusion
Overall, the Bose QuietComfort Gen 2 earbuds are a fantastic choice, especially when compared to competitors like the iPhone Earbuds Gen 4, Sony Linbucks S, or Jabra 10 Elite. Despite the slightly cheap-feeling case, the improvements in connectivity, noise cancellation, audio quality, and microphone performance make these earbuds an excellent value for the price. Highly recommended!
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Rated 5 out of 5 stars
Quality earbuds
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound with perfect bass and treble, and easy to fit in my ears, which are difficult for them to come out. I use them for running without any problems. A really good investment to enjoy quality sound.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love the sound quality and the wonderful fit. Nice And comfortable and super cute! Amazing headphones 10/10 would recommend to any and everybody!! And I would buy again and again.
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Rated 5 out of 5 stars
Great Earbuds
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been looking for earbuds that don’t slip out of my ear. Glad I found these… stays in place even during vigorous activity… crisp sound and superior call volume than apples AirPods Pro in my opinion.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Amazing Bass! Big Case!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These buds have an incredible sound quality. They connect instantly and the bass is unreal! The only 2 negatives IMO are theres no location or Find My Buds feature which was almost a dealbreaker as someone who bought these because i lost my previous pair from another brand. The other is the size of the case. Its not small and makes it a bit uncomfortable to carry in your pocket.
But if SOUND is what matters to you..and clean deep base...then youll be pleased with these, no doubt!
This reviewer received promo considerations or sweepstakes entry for writing a review.
These earphones are not for everyone. If you only like BASS and want it overdone because of the style you listen to, these are the earphones for you. But if you are an audiophile or someone who wants to hear all of the music the way it was intended to be heard ...this is one of the worst choices on the market. The mids are completely muddied, and even with the EQ, you can't get rid of the overpowered bass enough to give you a clean result. The unit also has connection problems and sound issues that randomly happen along with the app that is slow. It's just not the quality I'm used to getting from others. But again if Bass is what you want only...this is your earphone or if ANC is the thing above all the rest...then this will be your tech. Just don't look for it to be anything more. Also (* no venting for those who hate earphone that don't have it )
Thank you for sharing your experience with the new QuietComfort Earbuds (2024),
When using the new QC Earbuds app (available for Android https://bose.life/3Y1rt8Y and iOS https://bose.life/3XZaMej), you should be able to adjust the amount of bass and treble to your liking. This article will show you all the different modes available as well as the Custom option: https://bose.life/4ehzSKT
Great Features, Great Sound and They Dont Fall Out
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Recently exhanged Apple AirPod 4’s for these after the AirPods kept falling out while working out. I do not have that problem with these. They hold firm in my ears while still being comfortable. They sound great as you’d expect from a Bose product, and I like that these have noise cancelling and wireless charging features.
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Bose ear buds
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Connects fast charges fast and last longer then any other ear buds. And they cancel noise almost too good!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent earbuds! I feel like I'm in a music hall concert. The richness of sound is so beautiful. I definitely recommend these buds! The buds fit comfortable in my ear. I'm not used to multifunction on them yet but it will better.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very great sound quality and noise cancelling and awareness options. I'm impressed with this product excellent bass and perfect fitting. Five out of five
This reviewer received promo considerations or sweepstakes entry for writing a review.
The earbuds had a great first impression on me and I do still love them. My only complaint is it has been super frustrating to have to constantly reset them due to this constant beeping/chirping sound when and the only way to reset is with the earbuds themselves. I wish with the price the case it self could help with resets because having to leave Earbuds in while they are nonstop beeping just intensifies everything and makes it difficult to reset especially when it’s not doing what it supposed too. Since having them I’ve had this issue a ton and what I saw is it picking up on other interferences. Again, for the price that really shouldn’t be an issue I’ve haven’t had any headphones that have interference issues and with people using earbuds like this for work and there being a ton of interference around it should be better. I hope this doesn’t keep happening and if it does it would be nice for the reset steps to work…
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
No, I would not recommend this to a friend
Brand response from Bose Support
Posted .
Hello Alexia,
I am glad to hear that you had a great first impression of the QuietComfort Earbuds. However, if you still experience audio artefact, please make sure you are fully resetting the earbuds, following these steps: https://bose.life/qcereset Also, make sure there is no available updates in the Bose QCE app.
If you have any questions or need further assistance, you can contact our support team: https://bose.life/3rykPZR
Best regards, Lau - Bose Customer Support
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
best ear buds ever
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
great quality sound and even better quality sound blocking i love these things! the battery lasts forever too
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Best headphones I’ve owned!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing headphones! Extremely comfortable, great for blocking out noise, or turn on ambient sound to listen to your tunes and hear everything going on around you perfectly!
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
loving the sound
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the sound system definitely buy updated one as I expected