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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1032 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,032 reviews
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, I can also use them on two devices at the same time without having to disconnect from either one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose Earbud review.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Earbuds don't work for me. They fall out of my ears.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Steve, thank you for sharing your feedback. The Bose QuietComfort Earbuds come with a Fit Kit that includes small, medium, and large eartips, along with stability bands for each earbud. You can try different sizes to see which fit works best for you.

      If you need help adjusting the eartips, here’s a helpful guide you can use: https://bose.life/4qWlkXx
      We hope this improves your comfort and listening experience.

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Grest bass and overall incredible acoustics.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to dislike here. Exactly what i wanted and expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for Side Sleeping

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancels out the sound and snoring, but not comfortable for side sleeping. Side sleep tends to engage the buttons on the side of the earbuds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review! Please note that the QuietComfort Earbuds are not strictly designed for sleeping purposes; as such, for comfort-related reasons, we wouldn't recommend using them if you sleep on your side. I am happy to hear that you like the noise-cancelling performance of your buds, however - they certainly do help when it comes to finding some peace and quiet. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Short Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, though would be better (and better review) if the battery life were longer than 2 1/2 hrs.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, Mary! We' re sorry to hear about the short battery life on your Bose QuietComfort Earbuds. We understand how important reliable battery performance is for enjoying your earbuds throughout the day, and we’d like to help resolve this for you.

      Please contact us using this link: https://bose.life/49SSe5s We’ll carefully look into your concern and do our best to support you.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Amazing products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing great Qaaaakebrhxjxjjxjdjekekdkxnzjzkfkgyfkwkwk3o8e7 e nt5bw88zjen4b5biw8s8izjwnne

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Seymour Hodge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Quiet Earbuds the best value. Met my expectations. Will recommend to friends and family members

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sensitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There really sensitive ti touch. And they fall out when i talk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds on the market love them highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overpriced headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase as a gift from our sister.Didn't get any complaints

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible, do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stayed connected but would have bluetooth breakup consistently. Also the fit was not great because the extra band would slide out of place. This meant that not only did they not fit correctly but it also kept that earbud from charging. After three weeks I tried to return them but found out the hard way that Best Buy only allows 2 weeks for a return so I’ve got a $180 paperweight with intermittent Bluetooth connectivity.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jason, thank you for sharing your experience with the QuietComfort Earbuds. We're truly sorry to hear about the Bluetooth connectivity issues, the challenges with fit and charging and even more so when return options are limited.

      Your feedback about the stability band affecting both fit and charging is valuable, and we’ve passed it along to our product team for review. While Best Buy’s return window may have passed, your earbuds may still be covered under Bose’s warranty. In the meantime, we recommend trying the following troubleshooting guides which may help resolve the issues:

      -Dropped Bluetooth connection: http://bose.life/4nVGseP
      -Earbuds do not fit: http://bose.life/4ndlOGa

      If the problem persists, please don’t hesitate to reach out to our support team. http://bose.life/3Ww8TEp

      Daisy - Customer Support bose

  • Rated 5 out of 5 stars

    I love these

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You r going too love them ! This 3 pair of Bose each one nice them r best of 3 I had !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Bose Guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a Christmas gift for my husband. I believe he likes them. Our son suggested Best Buy and even gave me two brands to choose from. Made my life very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these they were almost too nice I had to return them ... I work with a sonic welder and gave feed back and cut out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love these more than my AirPods but they are bulkier and can hurt when I wear them a long time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bose earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was incredible but for phone calls the people didn’t heard me

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback, Cano. We’re glad to hear you enjoyed the incredible sound quality of the QuietComfort Earbuds. Regarding your concern with phone calls, we’re sorry to hear that the other party couldn’t hear you clearly. This may be related to the microphone settings, fit, or firmware.
      To assist you further, please contact our support team using this link: https://bose.life/49SSe5s They can help troubleshoot the issue and ensure your earbuds perform as expected during calls. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very nice experience with the young people helping me. The head phones are working wonderful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too many bugs with S23 galaxy phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My S23 Samsung phone doesn't work well with this bose earbuds there are too many bugs

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! We understand you’re having issues using your Bose earbuds with your Samsung S23, and we appreciate you letting us know. We’d like to take a closer look and help you to get this sorted out.

      Please reach out to us here so we can assist you further: https://bose.life/49SSe5s

      We’re ready to help you move forward.

      Gloria - Bose Customer Support bose

  • Rated 4 out of 5 stars

    good budget earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good spare for not being able to block out wind noise. it would also be nice if they came with all of the advertised features instead of sending them out in a future update.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    #FRUSTRTATED ;(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are really amazing when it comes to noise cancelation. BUT when I am working out it is frustrating that they continue to attempt to connect to my phone by saying "ready to pair". When I am bending down to pick up the weights they start zoning in and out. Also they are not sweat proof and tend to slip out. There are worthy only for long walks if your only focusing on listening to music. It is impossible to carry out a phone converation while usuing them. They are super sensitive to touch, even small strands of my hair rubbing against them will cause them to act up.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thanks so much for sharing your experience! We're glad to hear you're impressed with the noise cancellation, it's great to know that part is working well for you. Your feedback is incredibly valuable, and we’d love to help improve your experience.
      Just to clarify, the QuietComfort Earbuds are not waterproof, they’re water-resistant with an IPX4 rating. This means they can handle light sweat or splashes, but too much exposure to moisture can affect their performance or cause damage.

      As for the call quality, that’s definitely something we can troubleshoot to help improve your experience. Here’s a quick step you can try: https://support.bose.com/s/article/microphone-picks-up-sound-quietly-or-poorly-quietcomfort-earbuds?language=en_US

      Jelyn - Bose Customer Support bose