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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1032 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,032 reviews
  • Rated 5 out of 5 stars

    Bose True Wireless Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are amazing! They work very well. The salesperson was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were really great. I like that. I don’t hear background noise when I wear them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Searcher5000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds works well with my Samsung Galaxy Fold 6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose live up to its name… thier product is really superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my husband and he loves them. He claims they’re the best he’s ever had!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never left a review in my life. I hate for this to be the first one. The earphones are unusuable. The in ear detection is either broken or absolutely garbage. Everytime i move my head the earphone disconnects and the audio dips out on one side or just pauses the audio. The Bose app allows you to turn off the in ear detection but dont get too excited because they made an app specifically for this product which they force you to use. Why? Because companies absolutely love doing things to make users extremely upset with no intention of fixing the issue. Again I do not leave reviews but these are unusuable.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Michael,

      I am sorry to hear that you are disappointed with your QuietComfort earbuds. If the in-ear detection feature is not working as expected, please make sure you are using the right size of eartips and that you are wearing them correctly: https://bose.life/3NlUVjG
      In your case I would suggest to try the smaller size of era tips to ensure that the earbuds are correctly and comfortably seated in your ear.

      For further assistance you can always contact us: https://bose.life/3rykPZR

      Best regards,
      Lau – Bose Customer Support bose

  • Rated 5 out of 5 stars

    Quick replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for value need a quick replacement I would buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard no. They do not work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many, many other reviews state...the left side won't stay connected. I had these for maybe 2 weeks and they were absolutely intolerable. They wouldn't power on and connect properly a lot of times and when they did...the left side just drops out completely. This blatant design flaw is bose just stealing money by selling you a product that they're fully aware lacks any actual real functionality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate you reaching out. Your concern is absolutely valid, and we’re taking it seriously. We’d love to help you further with the issue you're experiencing with your Bose QuietComfort Earbuds.

      Here’s the troubleshooting guide for the Bluetooth issue:
      https://support.bose.com/s/article/bluetooth-disconnects-from-paired-device-quietcomfort-earbuds?language=en_US

      And here are the steps to resolve the power issue you're experiencing:
      And here's the troubleshooting steps for the issue you have with the power:
      https://support.bose.com/s/article/copy-of-qcue-headphonein-product-will-not-turn-on---ka08c000001buigaaa?language=en_US

      Please let us know how it goes. If the issue persists, feel free to contact us using this link: https://bose.life/48EXztC

      Klariss – Bose Customer Support. bose

  • Rated 5 out of 5 stars

    Bose QuietComfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work beautifully! Customer service was quick sharp and friendly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bose wack set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wack! They always disconnect on me and wont connect back until i put it on the case for a few hours.waste of money

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Juan, thank you for sharing your experience. We completely understand your concern. This is definitely not the kind of performance we want you to have with your Bose QuietComfort Earbuds. They’re designed with Bluetooth multipoint technology to deliver seamless, uninterrupted listening, letting you switch between your phone, laptop, and other devices effortlessly.

      The issue you’re describing may be related to the earbuds being paired with multiple Bluetooth devices at once, or certain Bluetooth settings enabled on your devices that interfere with the connection. A quick reset or adjustment often resolves this.

      We recommend checking out our troubleshooting guide through this link: https://bose.life/4tXGOVS which walks through steps to resolve connectivity concerns and ensure your earbuds perform the way they’re meant to.

      If you continue to experience issues, our support team is happy to help: https://bose.life/49oQikI. We hope these steps help you enjoy your earbuds to the fullest!

      Sophie - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Gave them a try but not for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife so we could talk hands free with each other never tried them persionally and not sure what the issue was but many times i could not hear what she was saying like they start cutting out and sounding muffled on my end not sure if its a compatibility issue with iphone or what but was really anoying and im going to be returning them

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jerm,

      I am sorry to hear that you are experiencing audio issues during calls with your QuietComfort Earbuds. To make sure you are getting the best audio experience in any occasion, please check our fit guide and learn how to correctly wear the earbuds: https://bose.life/3NlUVjG

      For further assistance, you can contact us here: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great headphones for work, travel and working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphones for any situation- easy to manage and connect as well as travel with no matter the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product…. Would recommend it any time, and service with representatives is great…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and use. Slow to charge. Wish it had more noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Wound purchase more. Also recommended to others

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unimpressed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say at the beginning of the review, this might not be accurate for everyone. I had difficulty getting the earphones to stay on. I tried to both return them and they wouldn’t help much at their website. I should say I never got to test the earphones. From what I did hear when they were working it seemed okay.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Denice, thank you for sharing your feedback, we're sorry to hear about your experience. We'd really appreciate the opportunity to better understand the issue you're facing with your QuietComfort Earbuds and help ensure it works as intended.

      Please connect with us so we can look into this for you. Visit: https://bose.life/48EXztC

      Klariss – Bose Customer Support bose

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. They are an affordable option. So happy with these!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was what you expect of Bose. The call quality was quiet and I could barely hear anyone that called. And finally Idk if I have weird ears but after trying all the different sized ear adapters these just wouldn't stay in my ears. I was disappointed as I am a big fan of Bose.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It is great to see that you enjoy the sound of the earbuds. Make sure the volume for calls is turned up on the phone, as is generally a separate volume control. I'd also check out fitting guide to ensure you get the best fit, as I can see you've tried different ear tips. You can find the guide here: https://bose.life/4gIIpH6
      Please also reach out, as we'd love to help you with the earbuds: https://bose.life/contact

      Nic - Bose customer Support bose

  • Rated 5 out of 5 stars

    Great grear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everythin from my Bose , i sugest to people to buy it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor product form bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound switches from right ear to left ear frequently. Will also drop out of quiet/noise canceling mode without warning. Battery life is average. Better off using one ear at a time. Best part about this product is the name seems to impress people.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We're sorry to hear about the concerns you’ve been experiencing with your earbuds. We understand how important consistent audio performance and reliable features are, especially when you’re using them throughout the day. We appreciate you sharing what you’ve noticed, and we’d really like to take a closer look. Please reach out to us through this link: https://bose.life/49SSe5s so we can review the details together and do our best to assist.

      Gloria - Bose Customer Support bose