Customer Ratings & Reviews
- Model:
- 888507-0200
- SKU:
- 6590629
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Bose ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and noise canceling. Color choice is great too
I would recommend this to a friend Bose Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very skeptical about purchasing these Bose Earbuds. Once again, i was extremely impressed after istarted listening to them.
I would recommend this to a friend- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Great sound and easy to use.
I would recommend this to a friend - Pros mentioned:Sound quality
Boss Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound like a never hear Boss it’s the best wow
I would recommend this to a friend - Pros mentioned:Sound quality
great earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good noice canceling.. hight quality sound while listening something
I would recommend this to a friend Disappointing Experience – Would Not Recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Bose earbuds were a mess from the start. The Bluetooth connection to my phone kept dropping like it was allergic to stability. Tried to get a replacement — big mistake. Customer service was a black hole: slow, unhelpful, and somehow managed to make things more confusing. Bonus points for repeatedly trying to sign me up for marketing emails while not actually solving my problem. As for the earbuds themselves? They’re huge. Not in a “wow, great sound” way — more like “are those hearing aids from the future?” The case is comically large and a pain to carry around. Honestly, if Bose spent half as much effort on quality control and customer support as they do on branding, these might’ve been worth it. Hard pass.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .It’s frustrating to hear about your experience, and we completely understand why you’d be disappointed. We appreciate you sharing your experience, as feedback like this helps highlight areas that need improvement. In case you have not resolved this yet, we recommend that you reach out to our support teams for further assistance. You can do so via Social Media or our "Contact us" page here: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
- Pros mentioned:Sound quality
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds good. pretty good range. not too comfy in the ear and very touch sensitive.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for the feedback! Glad to hear you're happy with the range. I understand that comfort and touch sensitivity can be a bit of a challenge. Here are some simple steps you can try to improve your experience:
Adjust the Fit: Experiment with different ear tips or positions to find a more comfortable and secure fit.
Manage Touch Sensitivity: Check your device’s settings or the Bose app to see if you can adjust or disable touch controls to prevent accidental commands.
Keep Clean: Make sure the touch sensors are clean and free from dirt or sweat, which can affect sensitivity.
Update Firmware: Ensure your earbuds have the latest firmware for optimal performance.
If you need more detailed guidance, messages us.
Earbuds
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet but not as good as Bose Sound sport. Charge don't last long
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for sharing your feedback. We understand how important long‑lasting battery life and powerful sound are for your everyday listening experience, and we’d love to assist you in getting the best performance from your Bose QuietComfort Earbuds.
For the battery issue, fast drain can sometimes happen if the earbuds are not fully charging in the case due to fit or alignment. The guide below shows how to ensure the earbuds are seating and charging correctly, along with other steps like resetting the case if needed: https://bose.life/4bNpYkp
For the low audio concern, volume can sometimes be affected by settings or device connections. We recommend checking that the earbuds’ firmware is up to date, ensuring the connected device’s volume is set appropriately, and adjusting the equalizer settings in the Bose QCE app according to your preference. Cleaning the ear tips and speaker ports can also help restore clear, powerful sound. You can view this guide for additional steps that might help: https://bose.life/4bCf5TH
We’re confident that by following these steps, you’ll enjoy longer battery performance and high‑quality audio experience that Bose QuietComfort Earbuds are designed to deliver.
Rein - Bose Customer Support
Works well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente I am using for exercise and work well. Great
I would recommend this to a friendBose disappointment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These disconnect constantly even with the app. I plan to return.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sammiejo, thank you for sharing your experience. We’re sorry to hear about the connection issues you’ve encountered with your QuietComfort Earbuds, and we understand your decision to return them. We truly appreciate your feedback, as it helps us continue to improve our products.
Before returning them, we recommend trying these quick steps to help restore optimal performance:
https://bose.life/47YyADn
-Daisy
Pure Delight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds! They fit so much better than Apple. Even the smallest ear piece for Apple felt like I was inserting a Lego into my ear. The sound cancelling is pure magic and being able to switch to aware was so perfect when it was needed to talk to someone or for safety.
I would recommend this to a friendThese are just okayv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are okay. Theh are comfortable and sound is okay. This biggest issue is They disconnect multiple times a day and have to be reset
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. We’re glad to hear that you find the earbuds comfortable and that the sound quality is satisfactory. Bluetooth disconnections can often occur due to interference from other wireless signals, distance or obstacles between devices, low battery levels, outdated software or drivers, or power‑saving settings that limit connectivity. They may also happen when devices are paired with multiple gadgets at once or if there are hardware issues such as faulty cables or worn‑out components.
To help you with the issues you’re experiencing, please use this link as your guide: https://bose.life/45wFkr3
Jelyn - Bose Customer Support
A year later
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had them for a year and still working perfectly I Love them
I would recommend this to a friendGreat just wish the microphone was better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the headphones just wish the microphone was better. It's loud where I work and was hoping these to be the ones where I can be heard on the phone while talking.
I would recommend this to a friendRead this before purchasing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked these up while I was on a trip because I forgot to bring my AirPods, and I trusted the brand since they’re known for solid sound quality. Honestly, I was shocked at how bad they were. I was only using them for hands-free calls, but even then, my wife complained about the call quality the entire time I used them. I ended up returning them and went with the Apple AirPods 4 with Active Noise Cancellation instead. They were around the same price, but the difference in quality was major—no comparison at all. Definitely an upgrade from my previous pair too. At the end of the day, I’d say save your money and just go with Apple.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for sharing your feedback on the Bose QuietComfort Earbuds. We truly appreciate you choosing Bose and understand how important call clarity is for your everyday use. Our products are designed to deliver premium sound and comfort, and proper setup can make a big difference in performance.
For future reference, since you’ve already returned the earbuds, our online guide provides helpful tips and troubleshooting steps that can enhance both fit and call quality should you try Bose again in the future. You can find it here: https://bose.life/4vKLG1p
We’re always here to support you and ensure you get the best possible experience with Bose products.
Rein - Bose Customer Support
Teen loves them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.15yr old grandson loves them, said they are exactly what he wanted for basketball and gaming. Looks like grandpa was listening!!
I would recommend this to a friend- Pros mentioned:Sound quality
These kind of stink
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was wearing these at the gym and either my hoodie or sweat kept changing the touch controls. Very annoying to have it on quite then all of a sudden the loud gym noise comes out of nowhere. Sound is good and pairing was easy but the constant touch controls changing is very annoying.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thanks for your feedback, and we're sorry you're having trouble with your QuietComfort Earbuds touch controls. That’s not the experience we want for you, and we appreciate you letting us know. No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having:
The touch controls can easily be manage through the Bose app:
1. Open the app and connect your earbuds.
2. Tap the gear icon in the upper right corner.
3. Go to Settings > Shortcuts > Touch Controls.
From there, you can toggle them on or off, or even set up voice control.
Jelyn - Bose Customer Support
Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good fits well sound is amazing highly recommended
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thank you for your feedback! We’re delighted to hear the fit works well for you and that you’re enjoying the amazing sound quality. It means a lot to know you’d highly recommend the headphones, we truly appreciate your support.
Jelyn - Bose Customer Support
Best earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds i ever had gotta admit that go for it
I would recommend this to a friendBose Noise Cancelling Earbuds - Highly Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is outstanding. First time purchase of Bose product. Like the options for aware and quiet settings.
I would recommend this to a friend