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Customer reviews

Rating 4.4 out of 5 stars with 1139 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,139 reviews
  • Rated 5 out of 5 stars

    Good set for the gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of gym headphones. Works as described. Very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Bose Guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a Christmas gift for my husband. I believe he likes them. Our son suggested Best Buy and even gave me two brands to choose from. Made my life very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest bass and overall incredible acoustics.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to dislike here. Exactly what i wanted and expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard no. They do not work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many, many other reviews state...the left side won't stay connected. I had these for maybe 2 weeks and they were absolutely intolerable. They wouldn't power on and connect properly a lot of times and when they did...the left side just drops out completely. This blatant design flaw is bose just stealing money by selling you a product that they're fully aware lacks any actual real functionality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate you reaching out. Your concern is absolutely valid, and we’re taking it seriously. We’d love to help you further with the issue you're experiencing with your Bose QuietComfort Earbuds.

      Here’s the troubleshooting guide for the Bluetooth issue:
      https://support.bose.com/s/article/bluetooth-disconnects-from-paired-device-quietcomfort-earbuds?language=en_US

      And here are the steps to resolve the power issue you're experiencing:
      And here's the troubleshooting steps for the issue you have with the power:
      https://support.bose.com/s/article/copy-of-qcue-headphonein-product-will-not-turn-on---ka08c000001buigaaa?language=en_US

      Please let us know how it goes. If the issue persists, feel free to contact us using this link: https://bose.life/48EXztC

      Klariss – Bose Customer Support. bose

  • Rated 4 out of 5 stars

    good budget earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good spare for not being able to block out wind noise. it would also be nice if they came with all of the advertised features instead of sending them out in a future update.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sensitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There really sensitive ti touch. And they fall out when i talk

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overpriced headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase as a gift from our sister.Didn't get any complaints

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love these more than my AirPods but they are bulkier and can hurt when I wear them a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Seymour Hodge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Quiet Earbuds the best value. Met my expectations. Will recommend to friends and family members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing great Qaaaakebrhxjxjjxjdjekekdkxnzjzkfkgyfkwkwk3o8e7 e nt5bw88zjen4b5biw8s8izjwnne

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t fit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am gonna start saying that sound really really good. However, the case it’s very slippery.earpiece don’t fit at all Fisrt I thought it was me, but I have to talk to several people in the gym. They said they had the same issue no matter if I change the rubber around keeps falling off until today I was actually waiting for today ,down the drain , off it goes literally went down, BUT down deep I was happy cause I don’t have to deal with them falling off all the time ✔️

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello LeoS, thank you for sharing your experience with your Bose QuietComfort Earbuds. We’re delighted to hear your positive feedback about the sound quality, but we’re truly sorry that the fit has not met your expectations. Our QuietComfort Earbuds are designed with “a fit that won’t quit”, using interchangeable eartips and stability bands to ensure comfort and security. While the eartips on the QuietComfort Earbuds and QuietComfort Ultra Earbuds are interchangeable, the stability bands are not due to differences in mechanical design. A trio of eartip and stability band sizes is included so you can find the combination that feels snug and secure. We recommend trying different sizes, and in some cases, using different sizes for each ear. Proper fit is essential not only for comfort but also for optimal performance, including noise cancellation and sound quality.

      We hope these tips help improve the fit and comfort of your QuietComfort Earbuds. In case you need further assistance, please don’t hesitate to contact our customer support team through this link, and they’ll be happy to assist you further. https://bose.life/3OGsQHY

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these they were almost too nice I had to return them ... I work with a sonic welder and gave feed back and cut out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You r going too love them ! This 3 pair of Bose each one nice them r best of 3 I had !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds on the market love them highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible, do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stayed connected but would have bluetooth breakup consistently. Also the fit was not great because the extra band would slide out of place. This meant that not only did they not fit correctly but it also kept that earbud from charging. After three weeks I tried to return them but found out the hard way that Best Buy only allows 2 weeks for a return so I’ve got a $180 paperweight with intermittent Bluetooth connectivity.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jason, thank you for sharing your experience with the QuietComfort Earbuds. We're truly sorry to hear about the Bluetooth connectivity issues, the challenges with fit and charging and even more so when return options are limited.

      Your feedback about the stability band affecting both fit and charging is valuable, and we’ve passed it along to our product team for review. While Best Buy’s return window may have passed, your earbuds may still be covered under Bose’s warranty. In the meantime, we recommend trying the following troubleshooting guides which may help resolve the issues:

      -Dropped Bluetooth connection: http://bose.life/4nVGseP
      -Earbuds do not fit: http://bose.life/4ndlOGa

      If the problem persists, please don’t hesitate to reach out to our support team. http://bose.life/3Ww8TEp

      Daisy - Customer Support bose

  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very nice experience with the young people helping me. The head phones are working wonderful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never left a review in my life. I hate for this to be the first one. The earphones are unusuable. The in ear detection is either broken or absolutely garbage. Everytime i move my head the earphone disconnects and the audio dips out on one side or just pauses the audio. The Bose app allows you to turn off the in ear detection but dont get too excited because they made an app specifically for this product which they force you to use. Why? Because companies absolutely love doing things to make users extremely upset with no intention of fixing the issue. Again I do not leave reviews but these are unusuable.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Michael,

      I am sorry to hear that you are disappointed with your QuietComfort earbuds. If the in-ear detection feature is not working as expected, please make sure you are using the right size of eartips and that you are wearing them correctly: https://bose.life/3NlUVjG
      In your case I would suggest to try the smaller size of era tips to ensure that the earbuds are correctly and comfortably seated in your ear.

      For further assistance you can always contact us: https://bose.life/3rykPZR

      Best regards,
      Lau – Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    #FRUSTRTATED ;(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are really amazing when it comes to noise cancelation. BUT when I am working out it is frustrating that they continue to attempt to connect to my phone by saying "ready to pair". When I am bending down to pick up the weights they start zoning in and out. Also they are not sweat proof and tend to slip out. There are worthy only for long walks if your only focusing on listening to music. It is impossible to carry out a phone converation while usuing them. They are super sensitive to touch, even small strands of my hair rubbing against them will cause them to act up.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thanks so much for sharing your experience! We're glad to hear you're impressed with the noise cancellation, it's great to know that part is working well for you. Your feedback is incredibly valuable, and we’d love to help improve your experience.
      Just to clarify, the QuietComfort Earbuds are not waterproof, they’re water-resistant with an IPX4 rating. This means they can handle light sweat or splashes, but too much exposure to moisture can affect their performance or cause damage.

      As for the call quality, that’s definitely something we can troubleshoot to help improve your experience. Here’s a quick step you can try: https://support.bose.com/s/article/microphone-picks-up-sound-quietly-or-poorly-quietcomfort-earbuds?language=en_US

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were really great. I like that. I don’t hear background noise when I wear them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose Earbud review.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Earbuds don't work for me. They fall out of my ears.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Steve, thank you for sharing your feedback. The Bose QuietComfort Earbuds come with a Fit Kit that includes small, medium, and large eartips, along with stability bands for each earbud. You can try different sizes to see which fit works best for you.

      If you need help adjusting the eartips, here’s a helpful guide you can use: https://bose.life/4qWlkXx
      We hope this improves your comfort and listening experience.

      Jelyn - Bose Customer Support bose