Customer Ratings & Reviews
- Model:
- 888507-0200
- SKU:
- 6590629
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.
This summary was generated by AI based on customer reviews.
Short Battery Life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, though would be better (and better review) if the battery life were longer than 2 1/2 hrs.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, Mary! We' re sorry to hear about the short battery life on your Bose QuietComfort Earbuds. We understand how important reliable battery performance is for enjoying your earbuds throughout the day, and we’d like to help resolve this for you.
Please contact us using this link: https://bose.life/49SSe5s We’ll carefully look into your concern and do our best to support you.
Gloria - Bose Customer Support
Bose True Wireless Earbuds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds are amazing! They work very well. The salesperson was very helpful.
I would recommend this to a friendGave them a try but not for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my wife so we could talk hands free with each other never tried them persionally and not sure what the issue was but many times i could not hear what she was saying like they start cutting out and sounding muffled on my end not sure if its a compatibility issue with iphone or what but was really anoying and im going to be returning them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jerm,
I am sorry to hear that you are experiencing audio issues during calls with your QuietComfort Earbuds. To make sure you are getting the best audio experience in any occasion, please check our fit guide and learn how to correctly wear the earbuds: https://bose.life/3NlUVjG
For further assistance, you can contact us here: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Great gift idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for my husband and he loves them. He claims they’re the best he’s ever had!
I would recommend this to a friendSearcher5000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds works well with my Samsung Galaxy Fold 6.
I would recommend this to a friend- Pros mentioned:Sound quality
Great Sound, Annoying Fit
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds do not stay in the ears. I switched around all the tips and silicone that came with it, but nothing works. Also, you can't lie on your side, it pauses the sound (and no it's not a button function). I wanted to return them so badly, but I missed the short 15-day return window. The sound is great though!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! thanks so much for your feedback, we're delighted to hear you’re enjoying the sound quality of the Ultra Open Earbuds! These earbuds feature touch-sensitive controls that may occasionally respond to pressure or contact, such as when lying on your side, which can unintentionally activate functions like pause. Additionally, they come with three sizes of eartips and stability bands, allowing you to customize the fit for lasting comfort and a secure hold. For tips on getting the best fit, feel free to check out this guide: http://bose.life/4mVXubD. Hope this helps! Kurt - Bose Customer Support
Bose QuietComfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work beautifully! Customer service was quick sharp and friendly
I would recommend this to a friendBose quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose live up to its name… thier product is really superb.
I would recommend this to a friendGreat headphones for work, travel and working out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect headphones for any situation- easy to manage and connect as well as travel with no matter the situation
I would recommend this to a friend- Pros mentioned:Sound quality
Not for Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was what you expect of Bose. The call quality was quiet and I could barely hear anyone that called. And finally Idk if I have weird ears but after trying all the different sized ear adapters these just wouldn't stay in my ears. I was disappointed as I am a big fan of Bose.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
It is great to see that you enjoy the sound of the earbuds. Make sure the volume for calls is turned up on the phone, as is generally a separate volume control. I'd also check out fitting guide to ensure you get the best fit, as I can see you've tried different ear tips. You can find the guide here: https://bose.life/4gIIpH6
Please also reach out, as we'd love to help you with the earbuds: https://bose.life/contact
Nic - Bose customer Support
- Pros mentioned:Sound quality
Bose earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was incredible but for phone calls the people didn’t heard me
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback, Cano. We’re glad to hear you enjoyed the incredible sound quality of the QuietComfort Earbuds. Regarding your concern with phone calls, we’re sorry to hear that the other party couldn’t hear you clearly. This may be related to the microphone settings, fit, or firmware.
To assist you further, please contact our support team using this link: https://bose.life/49SSe5s They can help troubleshoot the issue and ensure your earbuds perform as expected during calls. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.
Gloria - Bose Customer Support
Too many bugs with S23 galaxy phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My S23 Samsung phone doesn't work well with this bose earbuds there are too many bugs
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! We understand you’re having issues using your Bose earbuds with your Samsung S23, and we appreciate you letting us know. We’d like to take a closer look and help you to get this sorted out.
Please reach out to us here so we can assist you further: https://bose.life/49SSe5s
We’re ready to help you move forward.
Gloria - Bose Customer Support
Quick replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for value need a quick replacement I would buy
I would recommend this to a friendTerrible purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are quite possibly the worst Bose product on the market. Wont stay connected. Won't stay in ear when walking. Tried exchanging at Best buy for an upgrade. Nope was a couple days late on a ridiculous 15 day return policy. People are very busy these days. Getting to best buy was not top of the list with my work schedule. That being said done with best buy.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for taking the time to share your feedback. We truly appreciate it and want to help resolve your concerns to improve your experience with the Bose QuietComfort Earbuds.
If the earbuds are falling out of your ears, this can usually be fixed by finding the right ear tip size. Here's a guide to help you choose the best fit: http://bose.life/4oOhNKh
As for the disconnection issue, if you're referring to Bluetooth connectivity, this troubleshooting guide should help: http://bose.life/4fTQvOj
Jelyn - Bose Customer Support
So uncomfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable and the left earbud mades a clicking sound when noise cancelling is on
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! We’re sorry to hear that your QuietComfort Earbuds feel uncomfortable and that you’re experiencing a clicking sound when noise cancelling is enabled. That’s certainly not the experience we want for you.
Fit-related issues and unexpected sounds can sometimes be caused by ear tip or stability band placement. We’d appreciate the opportunity to help you troubleshoot this. Please review and follow the quick guides below to help restore your earbuds to optimal performance:
https://bose.life/42aKdEc
https://bose.life/4d6AALT
Daisy - Bose Customer Support
BOSS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product…. Would recommend it any time, and service with representatives is great…
I would recommend this to a friendDon't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been a fan of Bose and owned several products but these came out bad, The battery drains even when not in use and device stays connected when they're in the case as well. They're super sensitive to touch and easily fall off.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for being a loyal Bose customer and for sharing your honest feedback with us. We’re sorry to hear that your experience with the Bose QuietComfort earbuds has not met your expectations. The issues you mentioned regarding battery drain, staying connected in the case, and touch sensitivity are not the experience we want for our customers.
We’d like the opportunity to help resolve this for you. Please reach out to our support team through the link provided: https://bose.life/44JiLPl Our team will be happy to assist you further.
NJ - Bose Customer Support
- Pros mentioned:Sound quality
Garbage magnets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality of earbuds themselves are great. However, after just about 3 months of having them the left earbud stopped magnetizing to the case and is now almost impossible to charge. Best Buy conveniently won't cover this issue despite having them for such a short period, so I'll have to go through Bose...
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Diana,
I am glad to hear that you love how great your QuietComfort Earbuds sound, but sorry you are having charging issues.
If the issue is related to the charging case or connectors on your earbuds, please make sure to clean the earbuds and case with a dry cloth. If the issue is still occurring, please do not hesitate to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and use. Slow to charge. Wish it had more noise cancellation.
I would recommend this to a friendBose quietcomfort 2024 poor connection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd quietcomfort in 3 weeks. Left earbud shuts off then 30 minutes listening both turn off. My wife has the same phone and earbuds no problems works great. She tried mine and same issue. Bose was my number one ear listening device.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear that your QuietComfort Earbuds are shutting off. If this is the third set of earbuds you've had in 3 weeks, then you might not be using the product as per its intended use. I would start by performing a simple reset of your earbuds, which is done by touching and holding each earbud for 15 seconds, until you hear a tone. The earbuds then power off; hold each earbud for 1 second to power them on, and then try again. If that doesn't help, our support team will be happy to provide further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support