Customer Ratings & Reviews

Bose QuietComfort Ultra Earbuds (2nd Gen) These 2nd generation earbuds from Bose give a quality appearance all around, from the buds themselves to their charging case. They came with the medium ear tips, and for me they fit just right. By twisting them into the ear so that the long tip of the bud points between the 4:00 o’clock and 5:00 o’clock position on the ear they remain firmly in place and are quite comfortable for several hours. They paired up very quickly with my laptop and my Android phone in that order. For whatever reason, and it may just be something on my equipment, once they paired with my phone I went back to my laptop to watch a video, but the earbuds didn’t follow to my laptop naturally as I expected. I tried connecting them manually to my laptop but that didn’t work, and I finally disconnected them from my phone, but the problem remained. I then removed the earbuds from being paired with my phone altogether. The earbuds still didn’t want to connect to my laptop, so I then took them out of my ears and placed them back in their case for a minute. After that they connected and worked fine with my laptop. To be fair, this isn’t the first issue I’ve had using BT earbuds in the past and moving from one device to another. Overall, my BT experience hasn’t been easy over the years so, who knows? I’ve found that the earbuds last between 5.0 to 5.5 hours on a charge using them watching videos for several hours or listening to music in the Aware Mode – that’s in the same ballpark with the Technics and the Jabra earbuds I have. Using ANC during that same time would use a more battery life. While mentioning ANC, noise cancellation is absolutely superb! If you want nothing else but your selection of sound coming to your ears, the QuietComfort Ultra Earbuds (2nd Gen) is what you’ve been looking for. In addition, choosing the Spatialized Audio setting really adds more depth and detail to what you’re listening to so I would use that setting and not change it! Along with these things, the sound quality is excellent with wide ranges of different clear and sharp sounds whether in low or high tones. Obviously, I’m not an audiophile, but the quality of sound produced in these earbuds is excellent. The real problem I have with the QuietComfort Ultras (2nd Gen) is that the physical controls on the buds are so sensitive and “fiddly.” The individual taps (whether one tap, two or three for various things) isn’t too difficult but there again sensitivity sometimes messes things up if you’re not really consistent with your taps in terms of how quickly you perform them. I actually had more trouble with setting the modes (ANC, Aware and several others) by doing a longer press for each one to move through each mode with a little voice telling you what each mode is when you’ve moved to it. Sometimes it was distracting and hard to understand what mode the little voice was actually saying. In addition, to raise or lower volume you slide your finger along the long side of the earbud one way or the other, and moving it very much puts you with virtually no sound or way too much sound. To complicate matters some of your slides may be interpreted as taps or longer presses so you may end up pausing your video instead while you’re trying to raise the volume or lower it or you may end up with a mode change you're not looking for. Now, I realize that over time some of this would smooth out some, but the sensitivity of the exterior of the earbuds and not having a physical button there to work with is something that will detract from the overall ease of use of the controls for most people. And who wants to even think about having to grab your phone for help from the Bose app for some of these things. I think Bose should have worked with a physical button on the earbuds themselves to eliminate all the sensitivity of the various taps, presses and slides we’re left with now. Are these excellent earbuds? Yes, in most ways. But having a simple and easy way to control them to provide what you need at a moment’s notice is expected but their choice of a control mechanism is simply a detraction from an otherwise excellent product.

Noise cancellation is great but sometimes headphones tend to not connect to Bluetooth

I like bose and these earbuds are great replacing one from before.

Bose earbuds are great and work well. HOWEVER the case does not have a strong hold and earbuds do not have kind of hold keeping them in the case and will fly out when case is dropped!!

My buds be in the case and it will show connected. If one dies the other one won't work. Battery life is not good.

No noise cancelling and not such a a comfortable wear on ear.

The earbuds were honestly pretty uncomfortable, I tried every variation and still couldn’t wear them for more than 30 mins without my ears hurting or having to adjust, also when I would adjust the touch settings are so sensitive I would either end a call or skip a song, and I couldn’t even tell if the audio quality was good because of the connectivity issues, there was always a delay or the earbuds wouldn’t connect.

They are horrible for working out or just walking they keep falling out of my ear waste of money

The audio quality is solid but the mic always breaks in one ear bud. 2 pairs and the sams thing everytime. So making calls is annoying but just for music its decent.

I had to return the bose because the left earbud stop working i didn't even having them a week

I truly thought I would like these, however, just like my first set bought a month ago, they cut out constantly. Not easy to use at all Pretty but I would not recommend

Bose is a company that is synonymous with quality. I’ve owned multiple different speakers and headphones and they have continued to maintain the same consistent quality over the years. You know when you’re buying a Bose product that you’re getting what you pay for! Their noise cancelling headphones have always been my go-to option for air travel. They do exactly as advertise and are comfortable for the long journey! But when it comes to headphones I use for daily use it’s always been either an Airpod’s or more recently Beats Fit Pro’s. I thought that the Beats were the best option I could find for working out. They fit well, the noise cancelling worked fine and the music I thought sounded pretty good and that’s what I tend to value in a set of workout headphones. Enter the new Ultra Quiet Comfort Earbuds from Bose! Will they be able to dethrone my Beats Fit Pro’s? The initial setup of the Bose earbuds were straightforward and easy. You can pair the earbuds immediately by hitting the pairing button on the back. They came pre-charged out the box for initial setup. You can pair them through Bluetooth but will get the best functionality using the Bose app. Once paired I named them “Jukebox Jets” and went through the quick tutorial to go over controls. The headphones come in a sleek black case and have 3 sets of ear tips. The ones that initially came on them fit my ears fine. You’re greeted by a startup sound once they’re inserted in your ears that reminds me of the old THX logo back in the 90’s and then the voice will tell you battery life. I tested the earbuds out for the first time in a weekly bowling league. I like to listen to music when bowling to help me focus on the task at head and the noise cancelling drowns out all the extra noise in the alley. When these say they’re in Quiet mode they aren’t kidding. I couldn’t hear anything except myself and the music. The noise cancellation is much more effective than my old beats. I like being able to cycle between the different modes to talk to teammates without having to take my headphones out of my ears. I will say initially I was a little frustrated with the touch controls. They are quite sensitive, and I found myself trying to pause music or skip to the next song and not having the intended outcome. The Beat Fit Pro’s have a tactile button you press in when trying to skip and pause that I think works better than the touch controls of the Bose. It was semi frustrating for a first-time user who usually is pretty good with technology but it doesn’t detract enough to be a problem for me. You can adjust the volume by sliding your finger up or down on the side of the headphones. Holding down on the side for longer than a second or so will cycle between the different modes. There is Quiet, which is strictly noise cancelling, Aware which allows you to hear others around you, and Immersion and Cinemas are modes that deal with music and movies that I’ll touch on shortly! The app has added functionality with an Equalizer and also Shortcut buttons for each ear to do different actions! The biggest thing that I judge headphones on is the quality of the sound and Bose excels as usual in this department. The Ultra Quiet Comfort Earbuds are positively the best sounding earbuds I’ve ever used. The music quality is on another level. It’s hard to describe but the first time I listened to music with them I felt like I heard some songs for the first time. Everything just sounds more pronounced, clear and full with Bose headphones. There’s also an Immersion mode that amplifies the feeling of being encompassed by music. A Still or Motion mode will along you to either sit or move around and it will adjust the music accordingly. Everything sounds so crisp and clear, the bass sounds clean yet full, they’re just phenomenal. There’s a Cinema mode as well for watching movies that I haven’t tested as much, but I listened to a few trailers and it felt like it immersed me in the action! The battery life is solid on the Quiet Comforts and they stay in my ears while I workout, so they have instantly replaced my Beats Fit Pros. Maybe one day they can win me back but for now I am solidly in camp Bose for the foreseeable future. What I love about these earbuds is they do everything the quiet comfort headphones do but in a smaller package. I’m not sure I would even take my old headphones on the airplane anymore after using these. Because frankly I could sleep easier on a plane with these in my ears! Overall I am very happy with the Ultra Quiet Comfort Earbuds. The sound quality is unmatched and the comfort, battery life, and overall experience have catapulted these earbuds to the top of the list for me! Get yourself a pair today, you won’t be disappointed!

Not as loud as I expected was also hoping there would be significantly more bass than there is.

Great for meetings but when on the phone it was terrible.

Nice features. However, 2 devices fail. Meaning when performing a phone call. When the call is established. Neither party is a le ro hear ea h other This has happened twice with 2 different devices.

The Bose QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling Earbuds have great sound, a nice and efficient design and many convenient and useful features. Following are my observations after thoroughly testing them out: - These earbuds have a nice looking, slim design. They fit well in the ear and come with multiple sets of tips and bands so you can get the right fit for your ears. There is an earbud seal test you can use on the app to verify the seal you are getting in each ear. They are lightweight and I've been able to wear them comfortably for multiple hours with no issues. - There is a QR Code on the box that leads you to download the Bose App, which you use to set up and customize the earbuds, access instructions and tips, and update the earbuds when necessary. - Connection to my iPhone via Bluetooth was easy and I was connected is seconds. - The earbuds allow for Aware, Quiet (noise cancelling) and Immersive audio settings and you can toggle through them with a push of either earbud. You can also create your own custom audio settings. The Immersive Audio setting is unique. It can be turned off or you can select Still or Motion. The Still setting makes it sound like the the music is coming from a stage in front of you and adjusts to keep that feeling when your head is turning. The Motion setting lets the audio follow you as you move around. - You can set up shortcuts through the app to allow you to cycle through the audio modes, cycle through immersive audio settings, switch between Bluetooth devices, access a voice assistant or access Spotify. Each ear can be customized so you can cycle through different shortcuts you select for each ear. In addition, the earbuds allow for play/pause, skip forward or backwards, volume up and down or answering and disconnecting calls, all with simple taps or slides on either earbud. - The App also has an equalizer; a feature that I love. You can select from one of four provided EQ settings, or create your own custom EQ settings with the 3-band equalizer. I always enjoy adjusting the equalizer to the sound I prefer for whatever I am listing to. - The earbuds last for 6 hours in Aware or Quiet mode on a full charge, or 4 hours in immersive audio mode. The case holds up to three additional charges. - The noise cancelling feature works quite well, I can wear them around a noisy environment in the Quiet mode and it effectively cuts out the background noise. - Most importantly with earbuds is the sound. I tested these earbuds out with multiple genres of music, as well as loud/soft, instrumental, male/female vocalists, etc. I'm very impressed with the sound. The music was clear and crisp, with good solid bass and no distortion at any level I played them at. I tend to like a heavy bass punch and these earbuds delivered far better than you might expect for earbuds. - While this did not affect my rating of the earbuds and features, the one thing I found challenging was getting the box/package open. I had to rip apart and mangle the box as there didn't seem to be anyway to get the inner box to open or to slide out. in the end, this is a minor thing, unless you like to keep the box to store them in when not in use. The Bose QuietComfort Ultras (2nd Gen) are a great pair of true wireless noise cancelling earbuds.

My rating would be five stars if the left ear worked properly all I hear when I put it in is sound like wind and even with quiet mode on but the right one works great

I've been using the 1st Gen Bose QC Ultra Earbuds for the past 2 years and these are a nice upgrade from that model that fixes a few flaws. The ANC is still the best on the market, and I noticed that the "hiss" that existed in the 1st Gen is now gone, leading to an even better experience. I'm on 30 flights a year on average, and I have tried other earbuds, but I always come back to the Bose. Nothing else is better at blocking out ambient noise while also sounding great. The immersive sound mode is nice when watching movies, but it will eat into the battery life and I prefer just regular ANC mode which gets you 6 hours of listening time. The charging case now offers wireless charging, something that was missing from the 1st Gen. Also, if you look at the ear tip compared to the last gen, you'll notice there's something I can only describe as an "earwax guard". Basically there's a grille that takes away a deep pocket that could accumulate dirt and earwax and need to constantly be cleaned. It's a small, subtle change, but useful. Otherwise the design, style and case are essentially unchanged from the last gen. Calls sound better on both ends thanks to the new AI features that help sort out ambient background noise. Although the noise cancelling, even with the ambient mode, makes it difficult to hear yourself when talking. My preference on calls is to just use one earbud unless I'm somewhere noisy and need both to hear better. Overall, these sound slightly better than the 1st gen and offer some newer features that are definite improvements. That being said, I don't know that I would tell current gen 1 owners to run right out and upgrade, as those ones are still great and very similar to these. But if you're in the market for a new set, or your first set, and you travel a lot and want the best ANC, these are it. And if you're considering the 1st gen, I would say go for these instead as the upgrades make them a little more future proof and enjoyable.

I bought one pair the case ended up breaking had to replace with the second pair were good for about a month now the right earbud won’t charge. I have bought mini bows noise, cancellation earbuds, and never had a problem like I have with these.

I cancelled this order because you people couldn’t get the product in. I called Bose directly and ordered it and I’ll have it 4 days latest. I won’t be buying ANYTHING from Best But here in Honolulu anymore unless it’s there in their stores to purchase.