Customer Ratings & Reviews

Coming from having many earbuds and over ear headphones from the higher tier brands, I knew that Bose would not disappoint, and they definitely didn't! Let's start with the positives: - App experience: The app is very easy to understand and use. You can choose from premade or create your own preset, which controls the noise cancellation and EQ. It's simple and functional. You can also set/change the swipe controls on the earbuds, as well as perform tests to check for a good seal as well as set the spatial audio modes. - Case: The case is a good size and looks nice. It isn't super huge or heavy, and now can charge wirelessly. Has two LEDs, one visible on the outside, another on the inside, to let you know the status. - Buds: The earbuds themselves are nice - they are not huge, but they're not tiny either. They are a little larger than I thought that they would be, but they fit very nicely into my ears, and remain comfortable even after 6+ hours of listening all day. I appreciate the strips of grippy silicone on the edges of the buds to help secure them inside the ear. Both sides offer the typical controls for play/pause/forward/back via touch, and they respond quickly and accurately. Soundwise is the typical 'V' curve, so modern pop music sounds punchy with good soundstage. The noise-cancelling is legendary - I was on an 8 hour flight and these blocked out everything, from the engine noise to screaming babies! Minor nitpicks: - Qi2 compatibility: I understand that this probably was due to timing, but it would have been nice to incorporate magnets into the charging case such that any Qi2 charger could hold the case more securely, versus needing to lay flat on a charging pad. - The EQ adjustment is limited to just bass / mid / treble as a 3 band. Other brands offer much more granularity for adjustment. - Gloss plastic inside the case I am sure was a design/aesthetic decision, but will definitely look scratched/dirty quickly.

The earbuds must’ve come pre charged because within about an hour they were fully charged. They charge in their case, the case is compact , it could fit in a purse. I have the Bose app already so it was easy to connect them to the app. There aren’t a whole lot of settings in the app but I tried the treble boost & bass boost, I left the bass boost on, the sound was amazing & I have a wide range of music I like & it sounded great for all genres from Dua Lipa to Foo Fighters. I had the volume only halfway & it was quite loud! The controls are on the right side, tap to stop/start & slide to skip song or go back. Noise cancellation is pretty good , I could hear very light noise in the background. Range is fairly good too, I lost connection the first time I went outside & left my phone inside, I didn’t get very far before it cut out completely. I left my device outside & walked to the end of my driveway, which is pretty far from my house & stayed connected. Battery power dropped to 90% after 3 songs but remained at 90% after 10 songs. I connected to my iPhone instantly & thought I’d try connecting to my old iPod , nothing seems to want to pair with this anymore so I thought I’d give it a shot, it actually connected! I was very impressed! Happy I can use it with both devices. These are great but come with a hefty price tag. I also have small ears & with the small earpiece in , (they also come with medium & large), I found them a little bulky & they started to hurt my ears after about 20 minutes. Other than that they are awesome!

As a person who has used Sony headphones and earbuds for years I was nervous to make the switch to Bose. I knew they were a quality product but I was so used to the Sony sound and style. I was shocked at how great these earbuds are. The fit, sound, noise cancellation, controls, and app are all amazing. I am not an audiophile but I do appreciate great sound quality which these earbuds provide. The noise cancellation is on par with some of the best headphones on the market and blows any earbud competition out of the water. The only problem I have is the case is a little bigger than what I am used to but it holds 2-3 extra charges and lasts a total of 24 hours so you have plenty of listening time. Overall these are hands down the best earbuds I’ve ever owned and I am very happy I made the Sony to Bose Switch in the earbud department!

The noise cancelation on these is really amazing. I thought the noise cancellation on my Bose QuietComforts was good, as I finally used those on a flight recently and was happy because I was trying to pack very lightly. I usually take over ear headphones, which are pretty bulky in comparison. Unfortunately I didn’t get these QuietComfort Ultra 2nd generation earbuds until very recently. I wear these QuietComfort Ultra 2nd gens while working out but when I used them for an in-home spin ride I noticed that I couldn’t hear the fan, which is placed right in front of me because I need it. I live in Texas, enough said. I don’t go outside to exercise in the summer here. So external sounds and noise can be blocked out enough so that you can’t hear them. I have several different sets of wireless earbuds and these are by far the most noise blocking. When you put the earbud into your ear, there is a whoosh sound, and a voice that tells you which devices you are now connected to. These were easy to connect to my iPhone and iPad. While using the active noise cancelling you get 6 hours of use, and with the immersive audio you get 4 hours. It is easy to switch through the modes by pressing/ tapping the left earbud. A voice will tell you which mode you are in. Bose has an app that has equalizer adjustments for the earbuds, which is pretty cool. Sometimes I’m listening to a podcast, other times I’m listening to music and you want to be able to adjust as needed. I would recommend downloading the app because there are a lot of functionalities in it like earbud updates, which you can only do if you have the app. I really like this earbud seal test that I found on the app. I noticed that my left ear might be a little smaller than my right, so I had to screw it in a little bit better for an optimal seal. These earbuds are water resistant, and I haven’t had any issues with sweat. These come with the medium size ear tips and bands installed, and the small and large in the box. I really like the shape of the case. It’s a compact and flatter shape that is easy to hold in the hand. The earbuds are not super easy to get out of the case, but it’s fine, and not a negative for me. These earbuds come in three colors, white, black, and deep plum. I would really like the deep plum, that is a very pretty color, however I don’t know if Best Buy sells that color. I have the black, which is always fine.

The Bose Ultra QuietComfort Earbuds are without a doubt the best investment I've made in personal audio. These "beauties" are absolutely packed with the best sound quality, robust bass, crystal-clear call quality, and what I consider to be top-tier Active Noise Cancellation (ANC). Truly, they were worth every single penny. ​Performance and Features ​The ANC alone makes these indispensable, especially during travel—they've become a conversation starter on every flight, with the person sitting next to me often asking about them. ​Beyond the noise-cancelling, the Immersive Audio or Cinema features are game-changers. They genuinely transport you to a different dimension of sound, making music and movies feel incredibly spacious and dynamic. ​The Small Trade-Off ​My only wish is that the battery life could last longer than six hours. However, Bose has mitigated this well: a quick 20-minute charge provides an additional two hours of power, perfectly covering my full eight-hour workday. ​If you are looking to treat yourself to the best earbuds on the market right now, I highly recommend the Bose Ultra QuietComfort Earbuds.

The Bose QCU 2nd gen are an awesome pair of bluetooth buds. I've had so many different brands of wireless buds and have liked most of them, but I've only loved a few, and these are in that few group. The Bose QCU is their premium buds set for a reason and when you hear your favorite music or videos through them you'll fall in love with them too. Off the bat its Bose so you're getting their premium sound quality and drivers. This is amplified with customized audio tuning to your hearing specifications and spatial immersive audio for a 360° surround sound experience. The sound quality is just so good and only comparable to another set I loved, the Sony XM5. The strongest feature is the noise canceling, its the best I've experienced so far, I mean I've tried Samsung, Sennheiser, Beats, Jabra, Sony, and the Bose QCU 2nd generation are the absolute best when it comes to noise canceling. Once activated I couldn't hear anything, which was excellent for when I wanted to lock in and focus while listening to my music. Connecting is easy and all your customization settings are handled through the new Bose app. In box is a USB-c charge cable and different size fitment buds. The set is rated IPX4 so its good for light rain sweat protection. I never had the 1st generation of the QCU so I can't say how much they've improved over a gen but I can say they are the same dimensions and Bose offers a silicon protection case, but you can also use 1st gen cases as well. Overall, I absolutely love the Bose QCU 2nd gen wireless set and I absolutely recommend them if you want the best music listening experience.

Excellent sound quality and great intuitive controls. I've never heard music in this way before, and I couldn't recommend these earbuds any more highly. The battery life on these earbuds is fantastic too. I can go days without recharging thanks to the power bank of the case they come in. My ears aren't in pain when I have them in for a few hours, unlike a few competitors. Overall, the best earbuds I've ever owned.

Love the ear buds very comfortable and the sound is great. Battery life seems to be very good so far. The noise canceling feature is also very neat not sure how it works but I like it

I have both the previous headphones and earbuds but the 2nd generation series earbuds are the best ever. They are the quietest of the quiet, comfortable at its' best, superb fit and excellent sound in all modes. I'm still in awe of the sound!

Purple color is fun. Sound quality too notch. Great comfortable fit and long battery life. Love love them. I use them everyday so it validates the cost of them. Definitely worth it.

As a former Apple AirPod user, the sound quality from these earbuds is significantly better (no surprise, right?) Set-up was easy to sync with my phone. Design style is clearly a bit different from AirPods, which you navigate forward, back and pause/play by clicking the stem. These are touch sensitive on the outside, which is helpful but i have found that if i reach up to readjust the fit i can accidentally pause what i'm listening to. Not a big deal and i'm sure this will not be an issue when i adjust to the new style. Overall i'm very happy with the purcahse and product.

The Bose QuietComfort Ultra Earbuds are definitely the most advanced pair of earbuds I’ve ever owned. I was skeptical when I first read some of the features, but the second I tried putting one in my ear canal, I was blown away by the experience. Somehow, they could literally sense where and how the earbuds were positioned, how cool is that? Although I really dislike having to download apps for things that could run without apps, I made an exception for the QC Ultra. Having the earbuds without the app is to me like owning a Lamborghini in New York City. Yes, you can drive it, but you don’t get to fully experience what makes it an exceptional car. You can customize your audio preference in greater detail through the app. The noise-cancellation feature of the earbuds is truly outstanding which is why the premium price warrants it. Once you put these on, it’s like you’re in your own world. I don’t fly as much anymore, but these earbuds had me itching to book a flight just for the sheer satisfaction of silencing the sound of a crying baby.

Best earbuds I’ve ever used. I live in New York City, so noise-cancellation is a main concern. These do better than any other earbuds I’ve ever tried, and better than most over-the-ear headphones to block out noises of loud music in the gym, airplane and traffic noises. The Bluetooth connectivity is great. My iPhone connects to these right away, and never drops the connection until I purposefully disconnect. I dinged this product two stars under “connectivity” because of flaws in the charging case (see below). The charging case is not as good as the earbuds themselves, and as far as I know, as of this writing, there are no Second-Gen cases available separately yet. Two things have happened with the cases for me on this and the First-Gen versions. (1) they stop charging one of the earbuds, or (2) charge them unevenly, so that one reaches 100% while the other reaches only 80%. I’ve tested this with the same buds in other charging cases, and concluded the problem lies with the charging cases. With the First-Gen version, one of my buds developed a kind of short or internal electrical issue that produced a constant static clacky sound. I hope this Second Gen pair does better!

Awesome sound, rumbling bass, mids and highs are very crisp and clear. NC is the best, period!!! Blocks almost everything without feeling the "cabin pressure" sensation. Awareness mode is good. Love the Immersion mode for movies although it drains the battery much faster. Extremely comfortable for long periods. Battery could be better, doesn't last a day in the office if you wear them all day. Continuous use lasts between 5 and 6 hours tops!

I have had every version of the bose quite comfert head phones and theas are better then the last. I work in construction were i wear these for 10+ hrs a day there comfortable and the nose canceling cant be beat. And there sound quality is top notch and not just all base. My only complaint is they have gone up in price. I would buy them again if i had to i would juts wait until they were on sale

Sound quality is great but i feel as though it could be louder. Noise canceling is pretty amazing. Recently the battery life seems to be depreciating quickly as it does not stay charged. Ive had some connectivity issues and trouble consistently switching between my phone and computer. Usually requires me to completly shut off the headphones as the manual button on the side even tho it read backs the new source, i hear nothing.

I liked the fit and design of this gen2 earbuds, sound quality is decent.

I got back into in-ear earbuds recently after having a terrible experience, and I'm so glad I landed on these! The sound is just phenomenal and the app is super easy to use to change the noise-canceling levels, the equalizer, and the immersive sound options. The fit is nice, and I'm glad it came with different sizes so I can find the best long-term fit size for me. Great product

OMG these are the GOAT! You got to get them noise cancellation awesome, ear fit awesome, sound that boom that smooth base aweeee... like cruising at the beach. I love them. I will buy more pairs for my family for Christmas. These will last forever most pairs I had from them last three to five years. You will thank me

I have tried numerous types of earbuds. Most hurt my ears. I even tried the bose open ear and they still hurt. I figured i would give these a try. So far no pain. I like how i can change if i want noise cancelling or not. The immersive sound is amazing I would defintely buy these again.