Customer Ratings & Reviews
- Model:
- 896637-0010
- SKU:
- 6628900
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the QuietComfort Ultra earbuds, highlighting the top-tier sound quality and exceptional comfort for extended use. Users also appreciate the secure fit, long battery life, unique design, and seamless connectivity. The only concern mentioned by a few users is that the control scheme is a little sensitive.
This summary was generated by AI based on customer reviews.
Is nice they do a strong noise Canceling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good and the noise cancelations help you more
I would recommend this to a friendGreat product but bad lifespan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best earphones I've ever used but they only last me around 6 months because of how much I wear them. The glue kind of falls apart by then. Love them otherwise
I would recommend this to a friend- Pros mentioned:Sound quality
Bose is the BEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for music, videos, movies....Awesome...for phones calls it could be improved
I would recommend this to a friend Noise canceling is pretty awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The different modes are really great for different applications.
I would recommend this to a friendWatch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful when i was asking for help in thr store. I got help directly from the supervsior who seems like he is just like everyone else of his staff
I would recommend this to a friendBose quietcomfort ultra
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this product is great. The only negative i have is that every now and then, it will disconnect for some reason, but not very often. I would highly recommend these.
I would recommend this to a friendLove them
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I would highly recommend them. -- KB
I would recommend this to a friend- Cons mentioned:Volume
Not great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok at best volume could be better I would say should have did more research on them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Scot, thank you for sharing your feedback. We understand you feel the volume could be better. If it doesn’t seem enough, you can try adjusting it through the Bose app’s equalizer or switching music apps for a better listening experience. You can also check out this helpful guide if you’re experiencing low volume: https://bose.life/40qAE2W
If you need further assistance or have other concerns, feel free to reach out to us through this link: http://bose.life/globalsupport
Jelyn - Bose Customer Support
Bose quit Comfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality but it makes me tired after 2 hours in my ears.
I would recommend this to a friendA gift.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product for non sport use. Bose has another product for the sports activist. Great products with great sound! Choose Bose!
I would recommend this to a friendGreat Headphoens
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones wife really love them. Only downside the ability to track headphones when lost. Always love Bose brand.
I would recommend this to a friendBose Quiet Comfort Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these earbuds as a gift for my boyfriend after he bought a pair of horrible ones that didn’t compare at all! He absolutely loves them. No company makes better!
I would recommend this to a friendGood, not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had them for a week and returned them. I liked the Bose QCE's better and for a more reasonable price. They weren't comfortable in my ears even though I mixed and matched the earbud tips. Sound was ok. ANC was ok.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Gabe, thank you for sharing your experience. We’re sorry to hear that the QuietComfort Ultra Earbuds (2nd gen) weren’t as comfortable for you, even after trying different ear tip combinations. Comfort and fit can vary from person to person, and we understand how important that is for everyday use.
We appreciate your feedback on the sound and noise cancellation, and we’re glad you’ve found a Bose product that better fits your needs with the QuietComfort Earbuds. Thank you for giving the QuietComfort Ultra Earbuds 2ns gen a try and for taking the time to share your honest perspective, it helps us continue improving our products.
Daisy - Bose Customer Support
My best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion this pair of earbuds are the best I have.
I would recommend this to a friendGood headphones with a fatal flaw.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the good side of this review, the sound quality is decent and the Bluetooth range is further than any other headphone I used before and the call quality also well done, however the main selling point was the noise cancelling and for me there was a huge flaw, under most circumstances the active noise cancelling is great even in loud work enviroments however there seems to be a fatal flaw where if there's a sudden noise like compressed air, a hammer tap or even something as subtle as a car door closing it would sound like transparency mode would turn on for a second before going back to ANC mode, after dealing with this for a week it left me with too much headache (both real and circumstantial) and I had to return them for a different option.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you Robbie for taking the time to share your detailed feedback on the QuietComfort Ultra Headphones (2nd Gen). We’re glad to hear you enjoyed the sound quality, Bluetooth range, and call performance, but we’re truly sorry about the noise cancelling. The combination of both active and passive noise reduction technologies in your headphones is designed to block out most sounds but may not block out everything. You may still hear higher pitched sounds like sirens and even human voices, although the volume of these sounds should be dramatically reduced.
It’s important to note that this is expected behavior with noise cancelling headphones across the industry. The QuietComfort Ultra Earbuds are engineered to minimize these interruptions as much as possible, while still maintaining excellent performance in consistent, loud environments such as offices, airplanes, or busy streets.
For the best results, ensure your earbuds are running the latest firmware through the Bose Music app, as updates often improve ANC responsiveness and overall performance.
Gem - Bose Customer Support
Good not the best to me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Are really good headphones just not worth $350 to me
I would recommend this to a friend- Pros mentioned:Sound quality
Mixed feelings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose earbuds are great and work well. HOWEVER the case does not have a strong hold and earbuds do not have kind of hold keeping them in the case and will fly out when case is dropped!!
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Jayson! Thank you for sharing your feedback with us. We’re glad to hear that your Bose QuietComfort Ultra (2nd Gen) Earbuds are working well and delivering the performance you expect. We do understand your concern regarding the case not holding the earbuds securely. Your input is valuable, and we truly appreciate you bringing this to our attention.
To help prevent the earbuds from coming loose, we recommend always ensuring they are seated properly in the charging case until you feel the magnetic connection. If the case is dropped, the earbuds may dislodge, so keeping the lid closed when not in use can help minimize this risk.
We appreciate your support and will make sure your feedback is shared with our product team for future improvements.
Sophie - Bose Customer Support
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this bose earbuds. I sometimes forgets I have then in.
I would recommend this to a friendEar buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product. Easy to use and the quality of the product is as advertised
I would recommend this to a friend- Pros mentioned:Sound quality
Great noise cancellation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is great but sometimes headphones tend to not connect to Bluetooth
I would recommend this to a friendBrand response from Bose Support
Posted .Hi David, thank you for sharing your feedback. We’re glad to hear that you’re enjoying the noise cancellation feature. Regarding the Bluetooth connection issue, occasional disconnections can happen due to factors like wireless interference, distance or obstacles between devices, low battery levels, or outdated software. To help improve stability, we recommend keeping your headphones fully charged, ensuring they’re within range of the connected device, and checking for any available firmware updates.
To help you with the issues you’re experiencing, please use this link as your guide: https://bose.life/45zc9DO
Jelyn - Bose Customer Support