Customer Ratings & Reviews
- Model:
- 896637-0010
- SKU:
- 6628900
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality, particularly praising its bass. However, some users have experienced issues with device connectivity, noting that the product consistently disconnects from phones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Love these headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, great noise canceling, but poor charging. This is my 3rd pair already.
I would recommend this to a friend Bose Ultra 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected, by a long shot. Bose just keeps doing what they do.
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound only lasts 1 year
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had to trade in multiple pairs about every year. Great sound, great noise canceling. But the batteries die out and or the case doesn't charge after about a year. Not sure they are worth 300$
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback, and we know how important it is for your product to work well and stay reliable over time.
We’re committed to delivering the best possible experience for you. To further assist you with your concern, please reach out to us directly through this link: https://bose.life/49SSe5s and we'll be more than glad to help.
Rein - Bose Customer Support
Great sounds, it’s Bose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and programmable noise cancellation levels. Long battery life, it is very light and powerful earbuds for any activity. Recommended!
I would recommend this to a friendGreat service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a tv and sound bar and my Best Buy employee reccomed I join the member plus. And it’s already got me back 300 dollars. My Bose ear buds failed after a week and the store didn’t have them in stock but they ordered them shipped to my house for free.
I would recommend this to a friend- Pros mentioned:Sound quality
For heavy work not really.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of sound is great and you can ajuts the eq with it but batterie dies in 4 to 6 hours depending on the mode you use and over time noise in one or both ear pieces usually if they get moist ar wet abit . I do construction and usually i have to change them cople of thimes . So put insurance on them
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback. The battery life of the QuietComfort Ultra Earbuds (2nd Gen) is as follows:
Immersive Audio Off: Up to 6 hours
Immersive Audio On: Up to 4 hours
Charging Case (fully charged): Provides up to 18 additional hours
These are the advertised specifications.
Since they are in-ear earbuds, they are naturally exposed to sweat. However, there's no need to worry, they are rated IPX4, meaning they are water-resistant and can handle sweat and light splashes.
If you're experiencing issues with battery life, here’s a helpful guide that may assist you: http://bose.life/3WgAfOG
Jelyn - Bose Customer Support
- Pros mentioned:Sound quality
Nice Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. The noise canceling feature is superb!
I would recommend this to a friend Best earbuds ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second pair of these headphone. I love them. Noise cancellation is great and the color is adorable.
I would recommend this to a friendMy favorite
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound, very good quality this pair of EarPods are the best I own so far…
I would recommend this to a friend- Pros mentioned:Sound quality
Mr. Cobos
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I great item with terrific sound that blocks outside noise
I would recommend this to a friend Bose the best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With all the features and size options for your ear this earphones are the best.
I would recommend this to a friendWhy Did I Wait
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great. I went through years of mid-level earbuds wireless earbuds. Jabra, they are the worst from my standpoint. Their quality and customer service needs to be eternally dumped. Finally I took a step up to the best reviewed. Why did I ever wait???
I would recommend this to a friendVery good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality. Excellent battery life. I woukd definitely buy them again.
I would recommend this to a friendAwesome deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always Bose delivers. I had a first generation of these and loved them. Recently the microphone stopped working. They were purchased in 2019 so looking forward to long life on these new 2nd generation.
I would recommend this to a friend- Pros mentioned:Sound quality
Bose is the BEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for music, videos, movies....Awesome...for phones calls it could be improved
I would recommend this to a friend Love these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these ear buds. Sound quality is amazing noise cancellation is amazing
I would recommend this to a friendBose Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is always the best. Noise canceling is awesome as Best Buy’s customer service is always amazing.
I would recommend this to a friendBose quiet comfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item has great quality overall. The case and buds are sturdy and they sound great.
I would recommend this to a friendOnly one mic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not surprised at the sound quality, Bose is known for it and did not disappoint. The ANC is amazing and the comfort is acceptable. But where I was let down is that for 250+ dollars the earbuds have only a mic in the right ear bud. I usually only have one in and if I happen to have the left bud in I have to scramble to put in the right one or switch to phone. It shocks me that a premium product has less features than my 50 dollars sound cores
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Anthony, thank you for sharing your feedback. We’re glad to hear the sound quality and noise cancellation met your expectations, as those are areas we take pride in. We understand your concern regarding microphone placement and how it impacts your usage when wearing only the left earbud.
The Bose QuietComfort Ultra Earbuds (2nd Gen) are equipped with four microphones in each earbud, allowing you to use either the left or right earbud independently for listening to audio or making phone calls. The controls on your earbuds will remain the same whether you’re using one or both, and any shortcuts you’ve set will continue to function.
If you’re experiencing microphone issues, ensuring the earbuds are worn properly and that the microphones are not blocked can help improve call quality. Here’s a helpful guide you can use for tips on optimizing performance: https://bose.life/4b9gEIw
Jelyn - Bose Customer Support
Good buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds they have a tea good battery life and are comfortable.
I would recommend this to a friend