Customer Ratings & Reviews
- Model:
- 896637-0030
- SKU:
- 12360634
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality, particularly praising its bass. However, some users have experienced issues with device connectivity, noting that the product consistently disconnects from phones.
This summary was generated by AI based on customer reviews.
Good overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ANC. Sound is good. Switching from computer to phone is decent but could be better.
I would recommend this to a friendEarbud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is extremely good, battery life nice easy-to-use
I would recommend this to a friendBest buds.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. AmazingAmazingAmazingvAmazingAmazingAmazingAmazingAmazingAmazingAmazingAmazing.
I would recommend this to a friend- Pros mentioned:Sound quality
Good not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not stay in while working outside and was not loud enough. Good quality sound otherwise
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Maximum, thank you for sharing your feedback with us. We truly appreciate you letting us know that you enjoy the good sound quality of the earbuds. We’re sorry to hear that the fit and volume did not meet your expectations. We understand how important a secure fit is to ensure the best audio experience. To help resolve your concern, here is a helpful guide: https://bose.life/4oHRCDN with steps to improve both fit and sound performance. If the issue persists even after trying the recommended steps, please don’t hesitate to reach out to our customer support team through this link: https://bose.life/4aidWjV
We hope this helps you enjoy your earbuds to the fullest!
Sophie - Bose Customer Support
Bose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise reduction perfect. Cancel sounds on his surroundings. Easy wear.
I would recommend this to a friend- Pros mentioned:Sound quality
Avoid
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was great, noise cancelling was phenomenal. None of that means anything if earbuds cant stay connected to phone and sound quality issues. Owned for about a month. Use them daily for exercise and work.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Brian, thank you for sharing your feedback. We’re glad to hear that you enjoyed the sound quality and noise cancellation of the Bose QuietComfort Ultra Earbuds (2nd Gen), but we’re sorry to learn about the connectivity and audio issues you’ve experienced.
Frequent disconnections or sound problems can sometimes be linked to Bluetooth interference, firmware versions, or device settings. We recommend checking that your earbuds are updated to the latest firmware through the Bose Music app, and ensuring your phone’s Bluetooth settings are optimized. If you’re using them during exercise, minimizing interference from other nearby devices can also help improve stability. Your feedback is valuable, and we’d be happy to guide you through additional troubleshooting steps to enhance your listening experience. Here's a helpful guide: https://bose.life/3Qalmy1
Jelyn - Bose Customer Support
Best in class for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love lovem don't think I'll ever go back to AirPods
I would recommend this to a friendGreat earbuds. Not google friendly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont like how they wont link with Google. Other than that they are nice
I would recommend this to a friendExcellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service product is the best ear buds to buy. Thank you for the professional support and team members
I would recommend this to a friendEarbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great song especially base song. I like the design. Bluetooth very powerful.
I would recommend this to a friendBOSE ftw
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its bose what can you say more lol... in the speak world there one of the best
I would recommend this to a friendGreat Bose Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product definetely recommended purchase.
I would recommend this to a friendCustomise your eq
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fact u can customise your eq it’s the best. Bose has done it again
I would recommend this to a friendBOSE EARPODS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful! Good quality and easy to use. Definitely recommend!
I would recommend this to a friendBetter than apple ipods
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation it’s great. Better than iPods.
I would recommend this to a friendBose ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves her bose ear buds. Then are the best.
I would recommend this to a friendExtremely good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product extremely satisfying experience using ear buds.
I would recommend this to a friendMy preferred earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace a pair I lost. I used a pair of AirPods in the meantime and I went back to theses.
I would recommend this to a friendBetter then I anticipated!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are better then I anticipated. Great sound long battery life minimal look.
I would recommend this to a friendTop notch Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality. Best value. And by far the very best customer service
I would recommend this to a friend