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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 490 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 490 reviews
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, excellent sound quality, sometimes they fall off, but they stay on for the most part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more painful ears

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in your ear. All the other brands made my ear hole hurt but these do not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds. The sound is amazing!!! Highly recommend this product. Bose products are the best and very dependable!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best sound quality out there! Extremely satisfied would recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good upgrade.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a set of older QC Buds that had failed, the sound quality of these are much Improved!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is great, but I don't like the fact that I can not track my ear buds. I have no way to search for them if I were to misplace them, unlike the Pixel Buds 2 Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Noise Canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality! Crisp sound, noise cancellation is awesome! Love them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amadeus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing product. I really can appreciate the improvement on making call the voice improvement is a 180 turnaround.. I am giving the earbuds 4 star's because of battery life. I would like to see between at the very least 10 to 12 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio enchantment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave these as a gift and they were a hit! Noise cancelling is awesome and time between charges is very good. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great!!! I would highly recommend these ear buds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray sound battery last more than what I thought recommended 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, great for working out and running in a loud city.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was not disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the different sound atmosphere adjustments. Bose quality sound. I definitely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and powerful sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. The noise canceling option is extremely good. I haven't had a good sound device in a very long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much improved over previous generations

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the earlier generation of the quiet comfort and decided to replace it when it stopped charging (after 5 years). Wow, what a difference the new buds are over the older ones. Sound and noise cancelling are improved.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound but bad choice for the scatterbrained

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. The noixe cancelling effect is great wven when using just one at a time. The comfort of the fit could be better, they're larger than average earbuds and the hard plastic makes them uncomfortable to lie on etc. My main complaint is the complete lack of a 'find-my-device' feature, which most if not all competitors have.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Inga. Thank you for sharing your thoughts on the Bose QuietComfort Ultra Earbuds (2nd Gen). We’re delighted to hear that you’re enjoying the excellent sound quality and the impressive noise cancellation, especially the convenience of using just one earbud at a time.

      We’re sorry to hear that the fit has not been as comfortable as you hoped. At the moment, an ear tip kit for this model is not yet available. However, we encourage you to stay connected through the Bose website and subscribe to our marketing mailing list so you can be notified by email as soon as the ear tip kit becomes available. We truly appreciate your feedback regarding the size and materials.

      We also understand how valuable a Find‑My‑Device feature would be. Your feedback is important to us, and we will make sure it is shared with the appropriate team.

      -Cedrick Bose Customer Support bose

  • Rated 5 out of 5 stars

    BEST BOSE EARBUDS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best Bose earbuds I've had! I've had all three of the Quiet Comfort earbuds. The battery last longer and they have two additional listening modes. So far, a buy recommendation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound cancellation awesome but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to give these 5stars so badly. In addition to music and audio I love the noise cancellation especially at swim meets. But on calls I have noticed the sound crackles regularly. Not cutting in and out, like a crackling speaker. Not sure why it doesn’t happen when listening to music. I also don’t love that if the bud is not with the case and i take it out of my ear for a period of time, it at times will not reconnect until I put it back in the case

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. We’re glad to hear that you enjoy the music quality and noise cancellation, especially during swim meets. If you are experiencing static or distortion through your earbuds, these issues are often caused by environmental interference or device settings and can frequently be resolved. You can check out this helpful link for guidance: https://bose.life/49cSYlt

      Also, please note that if the earbuds are not being used and are not inside the charging case, they will automatically turn off to preserve battery life. This is a common feature designed to extend the product’s battery performance.

      Jelyn - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Best sound overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was a little louder, but it still has great sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose EarPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a little louder, the sound quality is very good

    I would recommend this to a friend