Customer Ratings & Reviews
- Model:
- 896637-0040
- SKU:
- 12360635
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the incredible sound quality and the comfortable, secure fit of these headphones. Users also frequently praise the long-lasting battery life, improved connectivity, and unique design. While the overall reception is highly positive, some users noted that the maximum volume level did not quite meet their expectations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Outstanding design
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling features, comfortable and superb audio qualify
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Love them!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive tried & tried the AirPods but just wouldnt fit my ear.. not only do they fit but the quality of soind is amazing!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose QuietComfort 2nd Gen Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my first pair of noise cancellation earbuds, and I was absolutely blown away by how much of a difference they made to the environments around me. There are also different modes of listening to choose from, and the touch commands work so seamlessly.
I would recommend this to a friend - Pros mentioned:Sound quality
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best wireless earbuds I've owned! These were an upgrade from the 1st Gen Bose QC and I am surprised at the difference between the two. 1st Gen Bose QC are still a great set of earbuds but bose definitely stepped up their game with the 2nd Gen. Sound quality is as expected when it's from Bose, great. I'm not one who's overly concerned about ANC but these are truly impressive. The new modes ( cinema, immersion, music) are also very impressive. Having wireless charging is a nice added bonus. I believe that the Bose QC Gen 2 are a great value.
I would recommend this to a friend - Pros mentioned:Connectivity
Bose QuietComfort Earbuds 2nd Gen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connectivity was horrible for 300 dollar Earbuds, but after recent software update which addressed Connectivity; now I feel their worthy of my money
I would recommend this to a friend - Pros mentioned:Sound quality
love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my Bose ear bugs it was worth the money hand down. You can hear very clear on them and the other person don't hear any background noise and I work in a stamping plant where it very loud noise all day.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There very nice, I love the features and the sound quality is good. They last me an 8 hour shift nonstop playing music.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Nice Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose QuietComfort Earbuds II deliver an exceptional balance of comfort, sound quality, and noise cancellation—living up to Bose’s reputation for premium audio performance.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose Airbuds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had airpods Samsung earbuds these are by far one of the best that I've ever bought the sound quality is amazing
I would recommend this to a friend - Pros mentioned:Sound quality
A regrettable purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A regrettable purchase. I have had these earphones for several months. I previously had Sony headphones but needed something low profile for work and other active settings. This is my first product from Bose so I really had no expectations going into it, but after everyday use, I definitely wish I had purchased another product. The sound quality, charging case, noise reduction and style are excellent, but the Bluetooth and the build quality are severely lacking. I was constantly having Bluetooth issues, literally my music would stop midway through my session forcing me to manually connect back in my settings. Near the latter half of my experience with these earphones, the left side of my set had unexpectedly got softer, and no amount of cleaning restored the volume back to that ear, so I always had full volume in one ear and almost nothing in the other. There’s a rubber (unsure of the material) ring that exists on the earbud and often it would turn, fray, or fall off causing some issues. If the rubber turns and you put it back in the case without realizing, then the earbud wouldn’t sit properly and it wouldn’t charge for the duration of its time in the case. There’s nothing worst starting a shift to hear the “low battery” warning. It does charge fairly quickly but it’s still something to lookout for. Honestly, future editions of these earbuds have potential, but for now, I can’t say this was a worthwhile purchase, especially at this price.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi TitanF, thank you for taking the time to share such detailed feedback about your experience. We’re glad to hear that you appreciated the sound quality, charging case, noise reduction, and style. The QuietComfort Ultra Earbuds (2nd Gen) offer a battery life of up to 6 hours with Immersive Audio off and 4 hours with Immersive Audio on. With a fully charged case, you can expect up to 18 hours of use. Charging times are approximately 2 hours for the earbuds, 3 hours for the case, and a quick 20‑minute charge provides up to 2 hours of use. If you are experiencing shorter battery life, here’s a helpful troubleshooting guide you can use to resolve this issue: https://bose.life/3OTp12k
Bluetooth disconnections can occur for several reasons, such as moving too far from the paired device (Bluetooth typically works within about 30 feet), interference from nearby devices like Wi‑Fi routers or microwaves, outdated drivers or firmware, or power‑saving settings that limit performance. Pairing with multiple devices at once or rare hardware faults can also cause repeated drops. Environmental factors, such as crowded areas with many wireless signals, and mismatched Bluetooth versions may further contribute to connection issues. To improve stability, keep devices close, update firmware and software, disable battery saver mode, disconnect unused pairings, and restart both devices to clear temporary glitches: https://bose.life/48ZFtVs
It’s also important to make sure the earbuds are seated properly inside the charging case. Ensuring the rubber rings are aligned correctly can help prevent charging issues. Here’s a helpful guide that can walk you through adjusting the rubber rings for a proper fit: https://bose.life/4vJNKqi
We hope these guides help improve your listening experience. If you need further assistance, we encourage you to reach out to us through this link (http://bose.life/globalsupport) so we can look into the issues you experienced and explore possible solutions.
Jelyn - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
teresa
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear. Great at cancelling out noise. Sound is clear. This is the third pair that we have purchased. Very reliable product. Warrantee is honored. Great investment.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great gift for audiophile!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my husband and he loves them. He said they have great sound and are very comfortable.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, comfortable to wear and superior noise cancellation. Set up with iPhone was quick and simple
I would recommend this to a friend - Pros mentioned:Sound quality
Great buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancelling, sounds great, design looks a little cool too.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Audio enchantment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave these as a gift and they were a hit! Noise cancelling is awesome and time between charges is very good. Highly recommend.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Loving it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why did I wait to long to purchase? This headphones are made well. I can’t even tell I have them on my ear. Highly recommended!
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job on these head phones, the ANC is amazing and transparency mode is great. Awesome sounds stage and these are the only buds that seem to stay in my ear.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Replacement for AirPods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for. The battery life and noise cancelling is unmatched!
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to fit, easy to use with great noise canceling ability. Lets me enjoy music without distraction.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great Earbuds with Great ANC and Bass and comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfort, using for calls and gym it’s awesome
I would recommend this to a friend