Customer Ratings & Reviews
- Model:
- 896637-0040
- SKU:
- 12360635
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the incredible sound quality and the comfortable, secure fit of these headphones. Users also frequently praise the long-lasting battery life, improved connectivity, and unique design. While the overall reception is highly positive, some users noted that the maximum volume level did not quite meet their expectations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
GREAT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way more sound canceling than expected although the settings may get some getting used to
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Bose headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light, excellent sound quality, sometimes they fall off, but they stay on for the most part
I would recommend this to a friend - Pros mentioned:Sound quality
A good upgrade.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a set of older QC Buds that had failed, the sound quality of these are much Improved!
I would recommend this to a friend - Pros mentioned:Sound quality
I was not disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the different sound atmosphere adjustments. Bose quality sound. I definitely recommend this product.
I would recommend this to a friend - Pros mentioned:Comfort
No more painful ears
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable in your ear. All the other brands made my ear hole hurt but these do not.
I would recommend this to a friend - Pros mentioned:Sound quality
Great earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Have been using them more than my Bose Headphones cause the sound, and noise cancellation are top notch but they're much more convenient
I would recommend this to a friend - Pros mentioned:Sound quality
Pioneer elite
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best earbuds on the market right now everything’s about the Bose quiet comfort gen 2 are very good solid quality sound bass and top end great
I would recommend this to a friend - Pros mentioned:Sound quality
Quiet..Ok for Day to Day...Unuseable on Motorcycle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok Fit. Volume not very loud. The noise cancelling is good for regular use. However, when worn on a motorcycle (inside helmet) the headphones become completely unuseable. I tried all different settings (including no extras whatsoever [and no noise cancelling], just used as normal headphones), and over 40 mph the headphones have a total loss of function. At first they begin to cut out as if there is a connection problem (imagine your radio signal is going in and out), and as speed and outside noise increases all sound simply disappears except for sporadic crackling. I was very disappointed. I tested them over multiple days with a lot of different variables, always with the same results. During regular day to day they are fine, but not worth the price. I tried all the different size options provided and they never felt super secure when at the gym. Sound quality is ok and the equalizer is nice. I replaced them with the Sony LinkBuds Fit, which are all around much better.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your detailed feedback. We’re sorry to hear the QuietComfort Ultra Earbuds 2nd Gen didn’t meet your expectations in certain situations. They’re designed for everyday use and optimal noise cancellation, but we understand your concerns about performance at higher speeds and fit during workouts. Your insights are valuable, and we’ll share them with our product team for future improvements. If you’d like assistance with fit or sound optimization, please reach out to us at https://bose.life/4smrP70, we’d be happy to help.
Daisy - Bose Customer Support
- Pros mentioned:Sound quality
The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best sound quality out there! Extremely satisfied would recommend to everyone
I would recommend this to a friend - Pros mentioned:Sound quality
Best earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great great sound! Im thinking of buying another pair for work!!
I would recommend this to a friend - Pros mentioned:Sound quality
Best!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product all around. Sound quality is excellent
I would recommend this to a friend - Pros mentioned:Sound quality
for getting lost in a room filled with coworker’s
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones noise cancellation feature is amazing and the immersion feature is awesome if your sitting still or on the move.little but pack a punch.
I would recommend this to a friend - Pros mentioned:Sound quality
Blows the competition away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned to Boise earbuds, had bought sony xm5 earbuds, but had to return them as they could not match the sound quality of my earbuds first gen.
I would recommend this to a friend - Pros mentioned:Sound quality
Incredible sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is incredible and easy to connect to phone. Hardest part is figuring out how they fit into the case!
I would recommend this to a friend - Pros mentioned:Connectivity
Bose second Generation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best Bose Earbuds in the market. This second generation fixes a lot of the issues from the first generation earbuds. Wireless charging is included in this product
I would recommend this to a friend - Pros mentioned:Sound quality
Crackling Noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great when working properly, when using functions like anc along with multipoint connection and heavy crackling sound occurs frequently and the app can’t seem to locate devices despite being connected.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, Derrick. Thank you for sharing your experience with the Bose QuietComfort Ultra Earbuds (2nd Gen) we truly appreciate your feedback and will love to assist you better. It’s great to hear that the earbuds deliver excellent sound quality, and we understand your concern regarding the frequent crackling when using features like Active Noise Cancellation alongside multipoint connections, as well as the app intermittently not locating devices despite an active connection. To help address your concern, please visit the official Bose troubleshooting page here, where you’ll find step‑by‑step instructions designed to improve performance and connectivity: https://bose.life/4cOx21N
Cedrick - Bose Customer Support
- Pros mentioned:Sound quality
Great Earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds work well for noise cancellation and for listening to music and TV but they are not great for phone calls.
I would recommend this to a friend Great for travel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and the noise cancelation is top notch.
I would recommend this to a friend- Pros mentioned:Sound quality
Great Earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd pair and love them. Noise reduction is great. Best Buy matched price so no need to wait on delivery and able to use them that afternoon.
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset, noise reduction s excellent and clarity when speaking
I would recommend this to a friend