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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.6 out of 5 stars with 757 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the incredible sound quality and the comfortable, secure fit of these headphones. Users also frequently praise the long-lasting battery life, improved connectivity, and unique design. While the overall reception is highly positive, some users noted that the maximum volume level did not quite meet their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 757 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok at best volume could be better I would say should have did more research on them

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Scot, thank you for sharing your feedback. We understand you feel the volume could be better. If it doesn’t seem enough, you can try adjusting it through the Bose app’s equalizer or switching music apps for a better listening experience. You can also check out this helpful guide if you’re experiencing low volume: https://bose.life/40qAE2W

      If you need further assistance or have other concerns, feel free to reach out to us through this link: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Quiet Comfort Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these earbuds as a gift for my boyfriend after he bought a pair of horrible ones that didn’t compare at all! He absolutely loves them. No company makes better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Earbuds!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is amazing, sound quality overall is really good. Would recommend for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice! I highly recommend it for everyone. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphoens

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones wife really love them. Only downside the ability to track headphones when lost. Always love Bose brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise canceling is pretty awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The different modes are really great for different applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is nice they do a strong noise Canceling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good and the noise cancelations help you more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would highly recommend them. -- KB

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great noise cancellation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is great but sometimes headphones tend to not connect to Bluetooth

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi David, thank you for sharing your feedback. We’re glad to hear that you’re enjoying the noise cancellation feature. Regarding the Bluetooth connection issue, occasional disconnections can happen due to factors like wireless interference, distance or obstacles between devices, low battery levels, or outdated software. To help improve stability, we recommend keeping your headphones fully charged, ensuring they’re within range of the connected device, and checking for any available firmware updates.

      To help you with the issues you’re experiencing, please use this link as your guide: https://bose.life/45zc9DO

      Jelyn - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good.... But not for what i need them for...I work outside and it's cold. So with a facemask on at times.. The earbuds are too touch sensitive...It be changing to all the different modes that it irritates me. Without a facemask on they works perfect. I guess I'm going back to my old earpieces till it gets back warm...I don't recommend these to my co workers. But to others outside my trade. These are perfect for you... My review is only based on why I bought them and wanted them for...

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Rodney! Thank you for sharing your experience with the QuietComfort Ultra Earbuds. We appreciate your positive comments about how well they work without a facemask, and we understand how important it is for your earbuds to function seamlessly in your work environment. Currently, the earbuds do not have the ability to disable touch controls, which is why wearing a facemask can sometimes trigger unintended actions.

      Gloria - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Bose quit Comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality but it makes me tired after 2 hours in my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, happy with the recommendation. Would hoghly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife love her Christmas Gift, she wears them often when she's walking or on the treadmill at the gym working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. Easy to use and the quality of the product is as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this pair of earbuds are the best I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my husband. He raves about them everyday, I apparently did good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this bose earbuds. I sometimes forgets I have then in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    For The Price, And The Brand, I Was Spect More

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always Think No Others Brands Are better Than Bose, I Always Look For The Best Quality, But Is Hard To Manage, Sounds Good, But Is Not Good Inuff For Gyms, Is Falling And Is Not Volume Control, I Have To Stop, And Get My Phone, And Manage It, Thanks To Im Have The Total Membership From Best Buy, And I Think I Going To Return

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Luis, thank you for sharing your feedback, and we’re delighted to hear that you found the sound quality of your Bose QuietComfort Ultra Earbuds (2nd Gen) to be good. At the same time, we sincerely apologize for the difficulties you’ve experienced using them in the gym, this is not the experience we want for our customers.

      Just to let you know, the Bose QuietComfort Ultra Earbuds (2nd Gen) are equipped with touch control features. By tapping or swiping the touch surface of either earbud, you can play/pause audio, adjust the volume, manage basic call functions, control noise cancellation, and even use a Shortcut. This means you don’t need to stop your workout to reach for your phone.

      Here is a helpful touch control guide: https://bose.life/43RTKAX you can check out to make sure you’re getting the most out of your earbuds. We hope this helps resolve your concern and allows you to enjoy your Bose QuietComfort Ultra Earbuds (2nd Gen) in the gym without hassle.

      We want you to experience the very best from your Bose product, and we’re always here to assist you further if needed.

      Sophie - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Good not the best to me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are really good headphones just not worth $350 to me

    I would recommend this to a friend