Customer Ratings & Reviews
- Model:
- 896637-0050
- SKU:
- 12333019
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality, particularly praising its bass. However, some users have experienced issues with device connectivity, noting that the product consistently disconnects from phones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great, but…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound: 5/5 Noise Cancellation: 5/5 Comfort: 4/5 (takes some getting used to and could hurt your ears for a few weeks) Quality: 5/5 for buds and 4/5 for case (lid shakes side to side) Microphone: 2/5 (better than last generation but still way behind the rest at this price)
I would recommend this to a friend - Pros mentioned:Sound quality
Bose Ear Buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Bose ear buds are amazing! Work well and easy to put on. The sound is awesome!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose earpods
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Bose earpods will definitely make listening to your music or shows enjoyable!
I would recommend this to a friend Bose - Quiet Not So Comfort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great but I've tried all the ear pieces that came with them and they are just not comfortable. I can't not recommend them because the sound quality is great.
I would recommend this to a friend- Pros mentioned:Sound quality
Best yet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using bose for thelas6 several years and these are greatly improved sound and performance .
I would recommend this to a friend Best of the best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down best Earbuds I've had. I was an avid Jabra earbud customer for years and they recently quit making Earbuds for some reason. I tried Sony XM5's and hated them (very uncomfortable) they are collecting dust on my desk. I tried an older Bose quiet comfort a couple of years ago and wasn't a fan because they wouldn't allow independent use of either bud, that's one feature that I love because I extend the battery life of them throughout the day by only using one at a time, These gen2's allow that. The noise canceling is also amazing. If you're on the fence, just jump. I promise you will love them
I would recommend this to a friendA regrettable purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A regrettable purchase. I have had these earphones for several months. I previously had Sony headphones but needed something low profile for work and other active settings. This is my first product from Bose so I really had no expectations going into it, but after everyday use, I definitely wish I had purchased another product. The sound quality, charging case, noise reduction and style are excellent, but the Bluetooth and the build quality are severely lacking. I was constantly having Bluetooth issues, literally my music would stop midway through my session forcing me to manually connect back in my settings. Near the latter half of my experience with these earphones, the left side of my set had unexpectedly got softer, and no amount of cleaning restored the volume back to that ear, so I always had full volume in one ear and almost nothing in the other. There’s a rubber (unsure of the material) ring that exists on the earbud and often it would turn, fray, or fall off causing some issues. If the rubber turns and you put it back in the case without realizing, then the earbud wouldn’t sit properly and it wouldn’t charge for the duration of its time in the case. There’s nothing worst starting a shift to hear the “low battery” warning. It does charge fairly quickly but it’s still something to lookout for. Honestly, future editions of these earbuds have potential, but for now, I can’t say this was a worthwhile purchase, especially at this price.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi TitanF, thank you for taking the time to share such detailed feedback about your experience. We’re glad to hear that you appreciated the sound quality, charging case, noise reduction, and style. The QuietComfort Ultra Earbuds (2nd Gen) offer a battery life of up to 6 hours with Immersive Audio off and 4 hours with Immersive Audio on. With a fully charged case, you can expect up to 18 hours of use. Charging times are approximately 2 hours for the earbuds, 3 hours for the case, and a quick 20‑minute charge provides up to 2 hours of use. If you are experiencing shorter battery life, here’s a helpful troubleshooting guide you can use to resolve this issue: https://bose.life/3OTp12k
Bluetooth disconnections can occur for several reasons, such as moving too far from the paired device (Bluetooth typically works within about 30 feet), interference from nearby devices like Wi‑Fi routers or microwaves, outdated drivers or firmware, or power‑saving settings that limit performance. Pairing with multiple devices at once or rare hardware faults can also cause repeated drops. Environmental factors, such as crowded areas with many wireless signals, and mismatched Bluetooth versions may further contribute to connection issues. To improve stability, keep devices close, update firmware and software, disable battery saver mode, disconnect unused pairings, and restart both devices to clear temporary glitches: https://bose.life/48ZFtVs
It’s also important to make sure the earbuds are seated properly inside the charging case. Ensuring the rubber rings are aligned correctly can help prevent charging issues. Here’s a helpful guide that can walk you through adjusting the rubber rings for a proper fit: https://bose.life/4vJNKqi
We hope these guides help improve your listening experience. If you need further assistance, we encourage you to reach out to us through this link (http://bose.life/globalsupport) so we can look into the issues you experienced and explore possible solutions.
Jelyn - Bose Customer Support
- Pros mentioned:Sound quality
BOSE earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome earbuds i use them at work alot and they are pretty good at blocking out loud noises or muffling it. Im not going to say they completely block out noise, but they are pretty good.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound but...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio quality is great, but I don't like the fact that I can not track my ear buds. I have no way to search for them if I were to misplace them, unlike the Pixel Buds 2 Pro.
I would recommend this to a friend Fantastic performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the performance of these headphones and the noise cancelation it features. The digital side of them is a bit funky occasionally though well worth the offer
I would recommend this to a friend- Pros mentioned:Sound quality
Much improved over previous generations
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the earlier generation of the quiet comfort and decided to replace it when it stopped charging (after 5 years). Wow, what a difference the new buds are over the older ones. Sound and noise cancelling are improved.
I would recommend this to a friend - Pros mentioned:Sound quality
Superb Sound Quality!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing and clear!! Had an older set but lost one of the buds..
I would recommend this to a friend - Pros mentioned:Sound quality
in-ear wireless earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! i love Bose and the quiet comfort ulta true wireless noise cancelling in-ear earbuds has not disappointing
I would recommend this to a friend - Pros mentioned:Sound quality
What did u say?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal sound quality. Multiple options for background noise. Noise cancellation is unbelievable. You can’t hear anything.
I would recommend this to a friend - Pros mentioned:Sound quality
The last earbuds you'll ever buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone call quality is hugely improved from the previous additions. Sound Quality is amazing. A definite worth while upgrade.
I would recommend this to a friend - Pros mentioned:Sound quality
Gold11
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound like always!!! It’s a Bose!!! Enough said.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Noise Cancelling Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves these earbuds. He lives that they completely block out all outside noise. He also loves the sound quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose QC Ultra 2nd Gen - Great, but not the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were typical of Bose. Excellent sound, slightly base -heavy, unbelievable Active Noise Cancelling. Undisputedly the best ANC in the business. But… for clarity of music and ease of connecting/transferring between devices, Technics AZ100 beats them hands down.
I would recommend this to a friend Amazing ANC, and he fit is perfect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds. They block so much sound, it feels like I am in another world. I would recommend these. 5/5
I would recommend this to a friendBEST BOSE EARBUDS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best Bose earbuds I've had! I've had all three of the Quiet Comfort earbuds. The battery last longer and they have two additional listening modes. So far, a buy recommendation.
I would recommend this to a friend