Customer Ratings & Reviews
- Model:
- 896637-0050
- SKU:
- 12333019
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality, particularly praising its bass. However, some users have experienced issues with device connectivity, noting that the product consistently disconnects from phones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Quiet..Ok for Day to Day...Unuseable on Motorcycle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok Fit. Volume not very loud. The noise cancelling is good for regular use. However, when worn on a motorcycle (inside helmet) the headphones become completely unuseable. I tried all different settings (including no extras whatsoever [and no noise cancelling], just used as normal headphones), and over 40 mph the headphones have a total loss of function. At first they begin to cut out as if there is a connection problem (imagine your radio signal is going in and out), and as speed and outside noise increases all sound simply disappears except for sporadic crackling. I was very disappointed. I tested them over multiple days with a lot of different variables, always with the same results. During regular day to day they are fine, but not worth the price. I tried all the different size options provided and they never felt super secure when at the gym. Sound quality is ok and the equalizer is nice. I replaced them with the Sony LinkBuds Fit, which are all around much better.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your detailed feedback. We’re sorry to hear the QuietComfort Ultra Earbuds 2nd Gen didn’t meet your expectations in certain situations. They’re designed for everyday use and optimal noise cancellation, but we understand your concerns about performance at higher speeds and fit during workouts. Your insights are valuable, and we’ll share them with our product team for future improvements. If you’d like assistance with fit or sound optimization, please reach out to us at https://bose.life/4smrP70, we’d be happy to help.
Daisy - Bose Customer Support
- Pros mentioned:Sound quality
Bose headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light, excellent sound quality, sometimes they fall off, but they stay on for the most part
I would recommend this to a friend - Pros mentioned:Sound quality
A good upgrade.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a set of older QC Buds that had failed, the sound quality of these are much Improved!
I would recommend this to a friend No more painful ears
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable in your ear. All the other brands made my ear hole hurt but these do not.
I would recommend this to a friend- Pros mentioned:Sound quality
Great and powerful sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. The noise canceling option is extremely good. I haven't had a good sound device in a very long time.
I would recommend this to a friend - Pros mentioned:Sound quality
The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best sound quality out there! Extremely satisfied would recommend to everyone
I would recommend this to a friend Words cannot describe
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was eyeing this for a while until I finally purchased them! The sound quality is just so great, I own a pair of the Beats Pro and AirPods Pro 2 and these two combined got nothing on the Bose earphones! I mainly use them to work out and they are amazing
I would recommend this to a friend- Pros mentioned:Sound quality
I was not disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the different sound atmosphere adjustments. Bose quality sound. I definitely recommend this product.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound but bad choice for the scatterbrained
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent. The noixe cancelling effect is great wven when using just one at a time. The comfort of the fit could be better, they're larger than average earbuds and the hard plastic makes them uncomfortable to lie on etc. My main complaint is the complete lack of a 'find-my-device' feature, which most if not all competitors have.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, Inga. Thank you for sharing your thoughts on the Bose QuietComfort Ultra Earbuds (2nd Gen). We’re delighted to hear that you’re enjoying the excellent sound quality and the impressive noise cancellation, especially the convenience of using just one earbud at a time.
We’re sorry to hear that the fit has not been as comfortable as you hoped. At the moment, an ear tip kit for this model is not yet available. However, we encourage you to stay connected through the Bose website and subscribe to our marketing mailing list so you can be notified by email as soon as the ear tip kit becomes available. We truly appreciate your feedback regarding the size and materials.
We also understand how valuable a Find‑My‑Device feature would be. Your feedback is important to us, and we will make sure it is shared with the appropriate team.
-Cedrick Bose Customer Support
- Pros mentioned:Sound quality
Could be cheaper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but too expensive. They only seem to last about a year so be sure to buy the extended warranty.
I would recommend this to a friend - Pros mentioned:Sound quality
I love these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the first model and was pleased those, the second generation of these headsets improved in all areas in my opinion, sound quality is A1.
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset, noise reduction s excellent and clarity when speaking
I would recommend this to a friend - Pros mentioned:Sound quality
Incredible sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is incredible and easy to connect to phone. Hardest part is figuring out how they fit into the case!
I would recommend this to a friend - Pros mentioned:Sound quality
Great earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Have been using them more than my Bose Headphones cause the sound, and noise cancellation are top notch but they're much more convenient
I would recommend this to a friend - Pros mentioned:Sound quality
Bose Noise Canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound quality! Crisp sound, noise cancellation is awesome! Love them!
I would recommend this to a friend Great sound quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the ability to use the equalizer I can filter out or dial in on different sounds in recordings I have to review. Also very easy to sleep with and eliminates sounds that prevent you from sleeping during travel.
I would recommend this to a friend- Pros mentioned:Sound quality
Disappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality! Unfortunately, the ear buds would not connect to my Bluetooth. I tried all the troubleshooting steps. I read this is a common problem with these earbuds. What a waste of a great sounding earbuds!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for sharing your experience with the QuietComfort Ultra Earbuds (2nd Gen). We’re delighted to hear you enjoy the sound quality for music, and we're committed to helping you get the best possible experience with your product, including making pairing simple and straightforward.
Our online support guide provides step‑by‑step instructions to help with Bluetooth pairing. These include ensuring the earbuds are in pairing mode, checking device compatibility, reducing interference, and clearing previous connections if necessary. You can find the guide here: https://bose.life/4uwhc2l
Once these steps are followed, we’re confident the pairing process will feel smoother, allowing you to fully enjoy the immersive sound quality and advanced noise cancellation the QuietComfort Ultra Earbuds (2nd Gen) are designed to deliver.
Rein - Bose Customer Support
- Pros mentioned:Sound quality
Pioneer elite
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best earbuds on the market right now everything’s about the Bose quiet comfort gen 2 are very good solid quality sound bass and top end great
I would recommend this to a friend - Pros mentioned:Sound quality
Blows the competition away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned to Boise earbuds, had bought sony xm5 earbuds, but had to return them as they could not match the sound quality of my earbuds first gen.
I would recommend this to a friend - Pros mentioned:Sound quality
for getting lost in a room filled with coworker’s
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones noise cancellation feature is amazing and the immersion feature is awesome if your sitting still or on the move.little but pack a punch.
I would recommend this to a friend