Customer Ratings & Reviews

The original pair went on sale 24 hours after I placed the order. Best Buy was great and matched the price. There was alot of static when making a phone call. I returned them and upgraded to the newest model; the sound is better, but they are not for taking phone calls. However, the quality of music is better than that of my AirPods.

I'm on my 4th set. The first pair lasted 2 years. The 2nd lasted 1 year. The 3rd lasted 1 week. And now on my 4th. The sound is great. The problem is that the phone capability are poor. They stop working. The first two on the receiver's end. The last set on my end. I hope this set will last!

I was a former Beats Studio+ user and the audio quality is what stands out. The shape of the earbud and changeable silicone attachments make it more suited to the user ear shape. I haven’t had any issue with sound and noise cancellation working so far. The only thing for me that lacks is being able to see the battery percentage since you wouldn’t know when they will shut off.

Best earbuds ever. I have multiple earbuds by different manufacturers but the noise cancelling and acoustic from this are unmatched.

Great sound quality. I love the fact it has immersion as well as quiet snd aware The only complaint is they are too sensitive when wearing a hat and ear protection.

I love them. I go to the gym with them. constant travel and the work perfectly. I was concern that it wasn't going to be as smooth as airpods but they work better i believe. I can connect several electronics at the same time and switch between them. love that feature.

No complaints, does what it says it will do, worked out pretty hard and didn't come out, slipped a bit but didn't come out which is already better than other expensive brands.

Outstanding sound quality. Stability band really helps buds stay in ear during exercise. Sometimes a little challenging to remiva from case.

Bose QuietComfort Ultra Earbuds (2nd Gen) The QuietComfort line features a slightly unconventional design, characterized by its established configuration: an outer stem attached to a more rounded central body, which in turn feeds into a slender nozzle. The new earbuds are well-made and have a premium feel. They are equipped with stability bands, small ridges that tuck into the top part of your inner ear to aid in a more secure fit and help seal out outside noise better than most buds. Soft enough to be comfortable yet firm enough to act as an anchor, they’re a great addition that enhances the QC Ultra Earbuds (2nd Gen)’s use for commuting and sports. I tried them out for a few short runs and some long walks and found that their locked-in fit made them a viable pair of sporting earbuds. The ear tips are comfortable, and you receive three pairs of each tip, along with three pairs of stability bands in small, medium, and large sizes. The new Bose buds offer six hours of battery life on a single charge, with three additional charges from the case, resulting in a total of 24 hours of battery life. It comes with a USB-A to USB-C cable for charging the case but no power brick is included. A quick charge that provides 2 hours of listening time after just 20 minutes of charging. An induction charger is listed in the paperwork that comes with the buds, but when following the link, the US site states that it is not available in your current area’. Bose advertises several improvements with the 2nd Gen Ultra Earbuds, including more responsive noise cancellation and improved noise suppression. The 2nd Gen is still one of the top contenders in active noise cancellation (ANC) technology, and an excellent choice for most people, with comfort at the forefront. The buds also support Bose-exclusive features, such as CustomTune, which customizes your audio based on the shape and depth of your ear canals. Sounds good on paper, right? I use several different brands of Earbuds with varying amounts of ANC, ranging from mild to max, but the Bose QuietComfort Ultra Earbuds stand out at the top of the field. They are comfortable and provide a good seal to help block out extraneous noise not driven by the earbuds themselves. The AI has a learning algorithm that works. It is better at detecting and blocking background noise that intrudes into your normal life. It is better at blocking out those fan noises, truck engines, blowers, and mowers. It is effective at blocking noisy workmen, voices, and crying children, as well as the clicking and clacking of that efficient mechanical keyboard. Usually, I prefer to use the maximum settings most of the time, but it is nice and helpful that there are extra noise-canceling levels for when you are working in a busy environment that requires the ability to hear something. Transparency mode is also good, and it sounds natural enough. It was perfect for grabbing a bite to eat with friends or family without the need to yank my earbuds out of my ears, which is always handy. The controls built into the QuietComfort Ultra Earbuds have a large touch panel on the outer edge of the buds. Press once to pause your tunes, swipe up and down to control the volume, and double tap to skip a track. Hold the touch panel to activate your chosen shortcut. They’re responsive and work well. However, I often use the app on my phone to fine-tune what I need to set things to. Call quality is superb and clear, and it was an absolute pleasure to use while out walking, despite the presence of a lot of street noise. The noise just went away. On the other end, I was told that the sound was very clear, natural and not tinny. The sound quality of listening to music or watching a movie using the buds is relly good. The bass is thick and dynamic, but the detail and high-end retrieval simply isn’t as good as some buds that are specialized for that type of listening. I wish the EQ in the app had more customization options, but it still helps, even in its current form. I’m not impressed with the immersive audio, except in movies, as it consumes about half of the battery life over not using it. When I’m on a plane trip is about the only time I listen to movies with my buds because I want to get rid of all the things that bombard your hearing on a plane. A couple of additional points worth noting. It is a nice feature that you can use one or both earbuds according to your needs. Additionally, you have a multi-point connection, which works well. I was able to switch over from say a connection to my PC to Cell Phone or to things I cast to my big screen TV with no problem at all. Kudos to Bluetooth 5.3 and support for Bluetooth multipoint.

For the price its not that bad. I enjoy the clarity and good bass has, and volume control that other brands fail to have.

I bought these after losing my first Gen qcii's and they are great!

Love these headphones so good to use for studying or traveling these are the best!

I always wanted a pair of Bose earbuds. I'm ecstatic about my purchase. I loved that when the volume is high, the sound is clear. Noise cancellation is superb.

Amazing. I would truly recommend them. They have great sound.

Well worth the wait! The sound is amazing, my calls are awesome!!!

The Bose QuietComfort Ultra Earbuds (2nd gen) raise the bar for in-ear earbuds. The comfort is there, and they sound great across genres. The battery/case holder holds the earbuds and can be charged by a USB cable (case is USB-C) or wirelessly. The earbuds are IPX4, sweat and water resistant, and last up to 6 hours a charge depending on the type of use. They come with S/M/L eartips and bands to secure them in your ear. Both are simple to remove and change as needed. The case can fully recharge them 3 times. 20 minutes can get you 2 hours of use while a full charge can take up to 2 hours. The case takes up to 3 hours to fully charge. The case is lightweight and easy to slip into a pocket to take with you. The Bose App lets you customize your sound as you see fit with impressive results. Connecting to a phone or other device through Bluetooth (BT) is straightforward and pairs quickly. Each earbuds surface controls songs or answers the phone. Both earbuds do the same functions, so if one is out the other does all functionality. The App lets you choose between Quiet, Aware, Immersion, and Cinema presets, or create your own mode. Immersion Audio selection lets the earbuds shine. In off mode the earbuds sound normal with a good soundstage. In Still or Motion modes, the earbuds simulate stereo speakers around you. Where off/normal is a normal flat across the spectrum, Still or Motion makes the music jump out. The bass really comes alive, the best I’ve heard on earbuds. It feels much bigger than two tiny in ear devices. The Active Noise Cancelling (ANC) is something Bose is known for, and these keep the tradition going. Whether full ANC or partial, it blocks or reduces background noise superbly. Be aware of your world, or escape from it, either way you’re covered. The App EQ has several presets that let you customize as you want to pump up Bass, Mid, or Treble. It also includes boost or reducer for Bass or Treble The eartips aren’t round, but oval. They still fit fine, and don’t go into your ear as much as other brands. They do create a nice seal to help keep out ambient noise. These earbuds are outstanding. Comfort, clear voice for calls, and the music playback stands out. Across, hip-hop, rock, classical, and jazz, every note was there and sounded great. These are my new go to earbuds.

This is the 4th pair of Bose Headphones I've gotten and so far, the best ones yet.

If they stayed in your ear better they would almost be perfect

Way better than open ear head phones actually fit my small ears

Noise canceling is excellent. Best I have experienced from any earbud I own. They even give some of my headphones a run for their money. Comfort, stability in the ear, touch controls, wear sensing, multi-point connectivity, call clarity, and passthrough are all excellent. Musicality, in my opinion, is a mixed bag. Overall, these are excellent travel companions and business companions. Sound: The Bose QuietComfort Ultra Gen 2 are not what I would consider an audiophile earbud. If pristine audio fidelity, body, texture, imaging, and detail are your primary drivers then the QuietComfort are not for you. I would describe standard two channel stereo performance as clear, flat, a bit lifeless at times, and bass can be muddy. The Bose app provides a three-band equalizer which allows some fine tuning for content. This does help make up for the vanilla flat presentation. The improvement is content dependent and may require additional adjustments as when you change musical genres. For example, I would not use the same EQ settings for Classical as I would for K-Pop. Immersive listening, on the other hand, is an experience. It is like MSG for the ears. There are two immersive modes: Still and Motion. Still assumes that the listener is sitting still or slowly swinging the head from side to side. Still simulates a pair of stereo speakers located at the front of a virtual room. As the listener swings his/her head from side to side so do the virtual speakers swing in unison around the listener’s head. Swing left and the speakers fill the right ear. Swing right and the speakers pan from right, through center, and to the left ear. Look straight head and the speakers recenter. Bob your head and sway from side to side and the musical sources act accordingly. It is a neat effect. Motion assumes that the listener is walking, running, or performing other activities. The sound field is cast in all directions as if the listener is in a wide-open space. This has the affect of an audible 360-degree bubble of sound around your head without virtual speakers anchored to any single position in the virtual space. The music is all around you all at once. And this bubble follows you where ever you go, whatever you do. Both the Still and Motion modes are impressive with what they do. The impact was like floating in my very own concert hall. It is very easy to get lost in the soundscape. However, there are a few downsides. First, detail, texture, and fidelity are sacrificed in order to virtualize, and dare I say, pressurize, the sound field. At the same time, certain frequencies are boosted to increase presence and impact. Second, as much as I enjoyed the immersive modes, I did found them fatiguing after about an hour. Finally, the immersive modes can be so saturating that reverting back to standard two-channel listening was like going from drinking a full bodied red wine to drinking water. It takes a few minutes for my ears to recalibrate. Overall, the experience is pleasing, enjoyable, and unique. Noise Canceling: Noise canceling depends on the environment. Assuming there is no music playing, the Bose QuietComfort Ultras do an excellent job of filtering out ambient background noise such as fans, road noise, wind noise, and anything else that is constant and consistent. They provide some benefit by compensating for variable noises such as shouting, cars racing down the road, sirens, honking horns, or someone listening to a loud TV in the next room. Combine music, or talk radio, with noise canceling and you are good to go in almost any environment. As a word of caution. Drowning out audible noise with music that active noise cancelation cannot compensate for could drive you to unreasonable sound levels in the ear. Love yourself, use good judgement, and protect your hearing. Now, I do not travel much so I cannot tell you how well or ill the Bose QuietComfort Ultra Gen 2s perform on an actual airplane. However, I do have a powerful 7.2.6 home theater system that can hit ambient cabin noise levels. I found some ambient cabin noise tracks on Apple Music. No joke! And cranked it in the home theater. At 80 DB, as measured using DBx app on my iPhone (see attached image), The Bose QuietComfort Ultra Gen 2, with no music playing, reduced the simulated cabin noise to a whisper. My two massive subwoofers were so loud that my chair was vibrating. What impressed me the most is that the Bose QuietComfort Ultra Gen 2 did not overcompensate, or overshoot the cancellation frequency and amplitude, for the bass like many other earbuds I have owned. A+ in my book! Because I could, I auditioned several other pairs of noise canceling earbuds and headsets that I own. They represent products across the price spectrum. My headsets came close but never achieved the same level of quiet ANC that the Bose QuietComfort Ultra Gen 2 was able to achieve. I am not saying that ANC was poor. Quite the opposite. ANC is quite excellent across products these days. What I am saying is that Bose’s ANC is the best I have ever used. Phone Calls: Phone is a mixed bag for me. Transmission, answering calls, adjusting volume with touch controls, pick up and hanging, and auto music shut off/restart all worked exactly as expected. The Bose QuietComfort Ultras just work. Voices, to me, didn’t have the intimacy characteristic that I have come to expect from earbuds or headphones that have phone functionality. I found this strange considering how natural hear through functionality is. Calls are clear for both caller and recipient. They just don’t sound front and center as one would experience with an in-person conversation. Bose App: The Bose app starts off with a great tutorial on how to get the most from the Bose QuietComfort Ultra Gen 2s. The app provides access to a 3 band EQ, multiple sound Modes, and allows for the assignment of touch gestures. The Modes can prove overwhelming due to the number of presets Bose provides, combination of locked and unlocked features, combination of immersion modes, etc… What Bose does not provide is the ability to build a custom mode from scratch. I would have preferred to build a custom mode for, say classical, with preset noise canceling or adaptive noise canceling, preset immersion, and preset EQ. However, there is enough variety that I ultimately settled on a few key Modes that I now cycle through. Overall, the app does not provide a tone of features but it does provide enough flexibility to get the most out of the Bose QuietComfort Ultra Gen 2. Touch Controls: Touch controls are easy, natural, fast, and responsive. Bose did an excellent job here. Conclusion: Overall, I like the Bose QuietComfort Ultras. They are not audiophile quality earbuds, but they are competitive for earbuds at this price point. They really shine with noise canceling, immersive audio, fit, comfort, and hear through. I currently have them connected via multi-point to my iPhone and iPad. They swap quickly and flawlessly between the two. The Bose QuietComfort Ultras wake up instantly when removed from their case and anytime I place them in my ears. They even verbally tell me how charge level and which devices they are connected to. Immersive modes are unique and fun. Best yet, they will not fall out of my ears during everyday movements such as moving, tilting my head, exercising, or head banging to my favorite rock band. And I tried very hard to force these from my ears through swinging my head, eating a meal, and banging my head to one side. My only real qualm with the Bose QuietComfort Ultra Gen 2 is the critical musical experience. Otherwise, these are excellent travel companions, gym buddies, and will even do great in a noisy office environment. Also, despite the slight weakness with caller voicing, these have already replaced my old, earlier this year, earbuds for phone calls due to their stability in ear, clear transmission, and good enough reception. I am very happy with the Bose QuietComfort Ultra Gen 2 and hope to get years of use out of them.