Customer Ratings & Reviews

THESE ARE AWESOME! Noise cancelling works extremely well!

All I have is bose earbuds, I thought i would try samsung galaxy pro 3. Since i have android phone. Sound was good, just battery life was way to short. So i got fhe bose 2nd generation. I can honestly say theyre great buf the 1st gen were thesame in opinion. Bose buds are pricey and then you have to add the insurance because you never know. Overall yes I recommend them. If miney is No issues.

I love them best of the best I will always recommend them to anyone

i have always loved boes these arent as best as original ones but they all sound great

I absolutely love this product. I needed a reliable set of earbuds with the best anc. Bose delivered.

Our family loves Best Buy. It is our go-to place for all things electronics. Recently we visited their store with a problem regarding a purchase, and the cashier was fabulous and knowledgeable and quickly and easily exchanged our item. I love that they have a wide range of products.

The sound of these are great. I would highly recommend these

These headphones are by far the best ones that i have owned. The sound is crystal clear and the bass is amazing add to that the equalizer and it is an over the top experience.

Highly performance and quality sound well recommend recommended

I have never heard such an amazing sound come out of a pair of ear buds

The noise canceling is amazing! I was at a ND game and could talk and be heard clearly.

Love Bose quality sound.if youre an audiophile this need to be on your purchase list

Noise cancellation work good, they are a little sensitive to the touch, for better than the airpods

The absolute best ear experience I’ve ever had with headphones — even prefer these over the over-the-ear

Call Quality much better now after update!!!!!!!!!!

They are a little big for small ears. Bur all in all better than other brands Ive tried.

I will never use another. This is the best earbuds I have

Best noise cancellation and bass sound!!! Worth every cent thank you Bose!

Absolutely amazing! The Immersive sound feature was worth every penny!

Problem occurred since Gen 1 and has not been resolved in Gen 2. They worked fine... but after 3 months my son's earbuds started giving him issues, he tried evcerything to troubleshoot them and then 4 months later he had to return them, thank God for BestBuys Plan Protection, which he had to use if he needed his earbuds today. What a waste four months into the protection plan. Now, suddenly, my own headset began giving me the same issue; it stopped connecting properly to my Samsung Galaxy S23 Android phone. I decided to troubleshoot it myself, factory reset them, deleted the Bose app, unpaired them, reinstall the app afterwards, I did everything possible and yet I could not resolve or fix the problem. They connect, and within one minute then disconnect afterwards, then continue to cycle back and forth doing this unless you turn off the bluetooth all together. I decided to call Bose directly and they simple repeated all the steps, as if reading from a script, I told them I spend a total of 4 hours within 2 days and no matter what nothing, so I told him fine lets repeat the entire process and at the end, they still couldn't connect, funny the tech support attempted to blame it on my phone instead of realizing its really their bluetooth app within the case and the earbuds, and I told him after research online how many users have this same issue, the tech told me, well he owns a pair and never had a problem and I told him well good for you, your an employee expected to reply in such a fashion or lose your job at Bose. In the end, their return policy is even worst, they send you an email but within out a return UPS label, because it takes about 24 hours to send, imagine that in our high tech world and when they receive it, troubleshoot it then i'll take a total of 3 to 4 weeks to receive a replacement. Truly unfortunate since I have been a supporter for over 20 years even repurchase their $449.99 over the ear head set without their ever being a bluetooth issue, which proves to me, its their case, or earbuds and they are fully aware of it but rather then fix the problem and release an updated firmware they simply ignore it and blame others for this faulty product. I have no other issue but to use my Best Buy protection plan or lose it all together or wait close to a month until they send me a replacement. My honest opinion the Earbuds are great when they work, but when thee stop connecting one of the worst products they have ever release and instead of fix it, they problem will just avoid it until Gen3 or stop producing it. So, my honest advice is to seek another pair of earbuds or I promise you will go thru this as me and my son have. If it wasn't for my protection plan I would have wasted $299.99 not including tax on one of the worst earbuds I have ever encountered. To reset it, its even worst, instead of one step its several and then uninstall all devices connected to the app, as well as the app itself then reinstall it, its not worst the hassle, wait until they fix it before ever speaking your hard-earned money on them or purchase there over the ear headset which at least they never had a bluetooth connectivity issue and I have own them for over 20 years, several models. But they lost me permanently because they are putting profit over quality. I will report again, because I have to use my protection plan to see if it occurs again with a new set as well as my son's current exchange. There return process is even worst, which is why I either use my plan or lose it and wait 4 weeks for a replacement. $250 trash after 6 months. Worked great... 6 months later, they stopped connecting properly to my phone. I factory reset them, deleted the Bose app, unpaired them, did everything I could find to fix the problem. They still connect, then disconnect after 2 seconds, try everything, worst product by Bose