Customer Ratings & Reviews
- Model:
- 896637-0050
- SKU:
- 12333019
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality, particularly praising its bass. However, some users have experienced issues with device connectivity, noting that the product consistently disconnects from phones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Incredible sound and noise cancellation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely blown away by Bose. More expensive but worth the $. I can’t wait to see how long they last.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound, really blocks out ambient noise, great for gym
I would recommend this to a friend Samsung to Bose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first bose ear buds ive always got the samsung ear buds and never had issue however i felt that for me these bose sound and fit perfect.
I would recommend this to a friend- Pros mentioned:Sound quality
Bose EarPods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds I’ve owned! Best sound! I use them daily!
I would recommend this to a friend Definitely an Upgrade!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!! Love the updated version!! Doing quality has definitely improved and in my option much more comfortable than the original version!
I would recommend this to a friend- Pros mentioned:Sound quality
Great but still has its issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds quality is absolutely amazing. I daily drive these due to work so practicality is awesome. However, I have been having issues with buds charging in case if not seated properly. Occasionally I have connectivity issues and have to reconnect the buds to my phone.
I would recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. We’re glad to hear you’re enjoying the sound quality and practicality of your earbuds. Regarding the charging issue, please ensure the earbuds are properly seated in the case and that the charging contacts are clean, as debris can sometimes interfere with the connection. For the bluetooth issue here's a helpful link you can use: https://bose.life/3Z1nskh
Hope it helps!
Jelyn - Bose Customer Support
Really nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it 4 months ago and still working perfectly
I would recommend this to a friend- Pros mentioned:Sound quality
Best earphones money can buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ANC is excellent, sound quality is amazing, and it is super easy to use.
I would recommend this to a friend Great buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great. Battery life is good. About the same as gen 1. But still great.
I would recommend this to a friend- Pros mentioned:Sound quality
Best ear bud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice good quality sound a d wirh noice reduction.
I would recommend this to a friend Best earbuds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds, had the previous version. Has wireless charging now which is great. Sound is great and the noise canceling option is top tier.
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great power in a little bud. The only dislike is they dont sit in my ear as id like. Ive changed the size of the bud and still sits not as snug. However, these are nice and everyone who is on the other end of my call say they sound great. No major complaints other than that. Every ear is shaped differently so...
I would recommend this to a friend- Pros mentioned:Sound quality
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great work flawless the ANC is the best highly recommended
I would recommend this to a friend Amazing buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the different features and that I can go from aware to noise cancelling. Excellent sound quality. Love these so far!
I would recommend this to a friendAwesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic noise cancelling headphones. I was not sure they would work as well as the over the head ones but these are GREAT.
I would recommend this to a friend- Pros mentioned:Sound quality
Great but not reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High pitched noise appeared. Ultimately i returned but was overall satisfied with sound quality.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great for music, Not for phone calls
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for music, but unacceptable for calls. When using them with my iPhone, the person on the other end cannot hear me. I exchanged the pair, thinking they were defective, but the problem persisted. Regrettably, I’ll be returning to Apple AirPods.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for sharing your experience with the QuietComfort Ultra Earbuds (2nd Gen). We’re delighted to hear you enjoy the sound quality for music, and we’d love to help you get the best possible performance during phone calls as well.
Proper fit plays an important role in both comfort and microphone performance. If the earbuds aren’t seated correctly or the orientation is off, it can lead to reduced audio pickup during calls. For improved fit and clearer microphone performance, we recommend following the steps outlined in our online guide, which provides detailed tips and positioning instructions. You can access the guide here: https://bose.life/4tC5nHb
We’re confident that with the right fit and settings, you’ll notice smoother call quality along with the premium audio experience Bose is known for.
Rein - Bose Customer Support
Dont Leave Home Without Them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound ever!! Worth every penny I spent. Threw away the iPods!!
I would recommend this to a friendBest in ear headphones of 2026.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these & the air pod pro 3s, these headphones are by FAR better in sound clarity & bass. I also enjoy, the headphones stay in you ear when running or moving around, they feel very secure.
I would recommend this to a friendBose*
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always like the quality and sound of Bose, gen2 improvements are a definite plus, with the fit, and comfort durability. Slow connectivity is my only quarrel at this point.
I would recommend this to a friend