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Customer Ratings & Reviews

$249.00
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The comparable value is $299.00

Customer reviews

Rating 4.6 out of 5 stars with 680 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, particularly praising its bass. However, some users have experienced issues with device connectivity, noting that the product consistently disconnects from phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 680 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    Outstanding earbuds from Bose

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Excellent earbuds with top-tier noise cancellation. Great sound and very comfortable fit. Battery life is solid for daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quietcomfort ultra 2gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and noise cancalation. Would reccomend to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice, however the sound quality is not as good as i expected. Also they fall out of my ears. Also if I misplace one bud, there is not an app to locate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice earbuds. Work well for work and working out. Noise cancellation is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for all day use. Sound is awesome! Love the bass!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smooth Sailing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful and beautiful and smooth sound. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    earbud upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality good features, good noise cancelling too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they have different modes and that you can create a new mode. It also stays charged for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are better than last model. Enjoy very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones cancles noise to where its just you and your media fits snug 5 out of 5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have an amazing sound. They are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Workout Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these for the gym noice cancellation is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love these headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great noise canceling, but poor charging. This is my 3rd pair already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Ultra 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected, by a long shot. Bose just keeps doing what they do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound only lasts 1 year

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had to trade in multiple pairs about every year. Great sound, great noise canceling. But the batteries die out and or the case doesn't charge after about a year. Not sure they are worth 300$

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback, and we know how important it is for your product to work well and stay reliable over time.

      We’re committed to delivering the best possible experience for you. To further assist you with your concern, please reach out to us directly through this link: https://bose.life/49SSe5s and we'll be more than glad to help.

      Rein - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great sounds, it’s Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and programmable noise cancellation levels. Long battery life, it is very light and powerful earbuds for any activity. Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a tv and sound bar and my Best Buy employee reccomed I join the member plus. And it’s already got me back 300 dollars. My Bose ear buds failed after a week and the store didn’t have them in stock but they ordered them shipped to my house for free.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    For heavy work not really.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound is great and you can ajuts the eq with it but batterie dies in 4 to 6 hours depending on the mode you use and over time noise in one or both ear pieces usually if they get moist ar wet abit . I do construction and usually i have to change them cople of thimes . So put insurance on them

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. The battery life of the QuietComfort Ultra Earbuds (2nd Gen) is as follows:
      Immersive Audio Off: Up to 6 hours
      Immersive Audio On: Up to 4 hours
      Charging Case (fully charged): Provides up to 18 additional hours

      These are the advertised specifications.
      Since they are in-ear earbuds, they are naturally exposed to sweat. However, there's no need to worry, they are rated IPX4, meaning they are water-resistant and can handle sweat and light splashes.

      If you're experiencing issues with battery life, here’s a helpful guide that may assist you: http://bose.life/3WgAfOG

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best earbuds ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair of these headphone. I love them. Noise cancellation is great and the color is adorable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. The noise canceling feature is superb!

    I would recommend this to a friend