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Customer Ratings & Reviews

$249.00
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The comparable value is $299.00

Customer reviews

Rating 4.6 out of 5 stars with 680 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, particularly praising its bass. However, some users have experienced issues with device connectivity, noting that the product consistently disconnects from phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 680 reviews
  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, very good quality this pair of EarPods are the best I own so far…

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr. Cobos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I great item with terrific sound that blocks outside noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the features and size options for your ear this earphones are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why Did I Wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great. I went through years of mid-level earbuds wireless earbuds. Jabra, they are the worst from my standpoint. Their quality and customer service needs to be eternally dumped. Finally I took a step up to the best reviewed. Why did I ever wait???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Excellent battery life. I woukd definitely buy them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Bose delivers. I had a first generation of these and loved them. Recently the microphone stopped working. They were purchased in 2019 so looking forward to long life on these new 2nd generation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music, videos, movies....Awesome...for phones calls it could be improved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds. Sound quality is amazing noise cancellation is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quiet comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item has great quality overall. The case and buds are sturdy and they sound great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only one mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not surprised at the sound quality, Bose is known for it and did not disappoint. The ANC is amazing and the comfort is acceptable. But where I was let down is that for 250+ dollars the earbuds have only a mic in the right ear bud. I usually only have one in and if I happen to have the left bud in I have to scramble to put in the right one or switch to phone. It shocks me that a premium product has less features than my 50 dollars sound cores

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Anthony, thank you for sharing your feedback. We’re glad to hear the sound quality and noise cancellation met your expectations, as those are areas we take pride in. We understand your concern regarding microphone placement and how it impacts your usage when wearing only the left earbud.

      The Bose QuietComfort Ultra Earbuds (2nd Gen) are equipped with four microphones in each earbud, allowing you to use either the left or right earbud independently for listening to audio or making phone calls. The controls on your earbuds will remain the same whether you’re using one or both, and any shortcuts you’ve set will continue to function.

      If you’re experiencing microphone issues, ensuring the earbuds are worn properly and that the microphones are not blocked can help improve call quality. Here’s a helpful guide you can use for tips on optimizing performance: https://bose.life/4b9gEIw

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Good buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds they have a tea good battery life and are comfortable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unstable and poor sound at the price range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was not as expected given the price range. Worse of all was the grip and stability on the ears. Easily loosen and fall off in normal walks…

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello! We’re sorry to hear that the Bose QuietComfort Ultra Earbuds (2nd Gen) did not fully meet your expectations. We understand how important comfort and stability are in achieving great audio performance and effective noise cancellation. The QuietComfort Ultra Earbuds (2nd Gen) are designed with a “fit that won’t quit,” offering nine different combinations of eartips and stability bands so you can find the setup that works best for you. Adjusting or changing the eartips can often make a big difference in securing the right fit and improving comfort during longer listening sessions.

      Here is a full guide to getting the right fit that may help you find the most comfortable and effective setup: https://bose.life/4wVKzwy

      If the issue continues after trying these steps, our support team will gladly assist you with further troubleshooting: https://bose.life/contactus.

      We hope this helps you achieve the right fit so you can fully enjoy your QuietComfort Ultra Earbuds (2nd Gen).

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Top of the line ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality and comfort I've ever felt in any ear buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing. Very good sound quality. I would recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Bose headphones

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my brother in law and he loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound. Had to exchange due to charging of right Bud. Sound ver. rich

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for running and another sports. I recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hearing and the noise cancellation is perfect. If you need to block out your surroundings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are the best!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, lightweight fit perfect love the sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. I strongly recommend.. I have nothing bad to say about them..

    I would recommend this to a friend