Customer Ratings & Reviews
- Model:
- 896637-0050
- SKU:
- 12333019
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality, particularly praising its bass. However, some users have experienced issues with device connectivity, noting that the product consistently disconnects from phones.
This summary was generated by AI based on customer reviews.
Often Imitated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose products are my go to. I’m an Apple guy and wouldn’t even bother with the headphones that come with the phones. BOSE ……there is no substitute
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That’s amazing earbuds, higher recomended and the best buy store guys are the best
I would recommend this to a friendGood sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound Quality the best i ever got it I love it
I would recommend this to a friendWorth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, noise cancellation, and durability!
I would recommend this to a friendGreat product but bad lifespan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best earphones I've ever used but they only last me around 6 months because of how much I wear them. The glue kind of falls apart by then. Love them otherwise
I would recommend this to a friendExceptional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional on all counts - from cost to noise cancelling to sound quality
I would recommend this to a friendGreat item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them!!! Highly recommend purchasing these earbuds!
I would recommend this to a friendbest brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely loved these headphones. They’re super lightweight, the sound quality is amazing, and it’s the best brand.
I would recommend this to a friendBest Earbuds for the price!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds for the price..decent bass and very pleasing to the ear!!!
I would recommend this to a friend- Pros mentioned:Sound quality
Not worth the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with the sound quality. I had to turn the volume almost all the way up to listen to music. The immersive setting works well to block ambient noise. I have replaced these with the AirPod Pro 3. Same price point as the Bose but, far superior.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Michael, thanks for sharing your feedback on the Bose QuietComfort Ultra Earbuds (2nd Gen). They’re designed to deliver premium, personalized audio through our CustomTune technology, along with our best in‑ear noise cancellation and a comfortable fit. Sorry to hear that hasn’t been your experience.
Be sure to check out our helpful support article at https://bose.life/4qqbMnm which may help improve your listening experience. Thanks!
Klariss – Bose Customer Support
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved them. Good bass,but could increase play time
I would recommend this to a friendGREAT PRODUCT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hubby says these are the best ear buds he has ever used hands down!
I would recommend this to a friendBest earphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them as a gift, my partner loves them! They were a great buy!
I would recommend this to a friendBose quietcomfort ultra
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this product is great. The only negative i have is that every now and then, it will disconnect for some reason, but not very often. I would highly recommend these.
I would recommend this to a friendGood Sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound. Comfortable. Super convenient for exercising.
I would recommend this to a friendGet your bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound, great quality, best price. I always love Bose.
I would recommend this to a friendWatch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful when i was asking for help in thr store. I got help directly from the supervsior who seems like he is just like everyone else of his staff
I would recommend this to a friend- Pros mentioned:Sound quality
Mixed feelings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose earbuds are great and work well. HOWEVER the case does not have a strong hold and earbuds do not have kind of hold keeping them in the case and will fly out when case is dropped!!
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Jayson! Thank you for sharing your feedback with us. We’re glad to hear that your Bose QuietComfort Ultra (2nd Gen) Earbuds are working well and delivering the performance you expect. We do understand your concern regarding the case not holding the earbuds securely. Your input is valuable, and we truly appreciate you bringing this to our attention.
To help prevent the earbuds from coming loose, we recommend always ensuring they are seated properly in the charging case until you feel the magnetic connection. If the case is dropped, the earbuds may dislodge, so keeping the lid closed when not in use can help minimize this risk.
We appreciate your support and will make sure your feedback is shared with our product team for future improvements.
Sophie - Bose Customer Support
Good headphones with a fatal flaw.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the good side of this review, the sound quality is decent and the Bluetooth range is further than any other headphone I used before and the call quality also well done, however the main selling point was the noise cancelling and for me there was a huge flaw, under most circumstances the active noise cancelling is great even in loud work enviroments however there seems to be a fatal flaw where if there's a sudden noise like compressed air, a hammer tap or even something as subtle as a car door closing it would sound like transparency mode would turn on for a second before going back to ANC mode, after dealing with this for a week it left me with too much headache (both real and circumstantial) and I had to return them for a different option.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you Robbie for taking the time to share your detailed feedback on the QuietComfort Ultra Headphones (2nd Gen). We’re glad to hear you enjoyed the sound quality, Bluetooth range, and call performance, but we’re truly sorry about the noise cancelling. The combination of both active and passive noise reduction technologies in your headphones is designed to block out most sounds but may not block out everything. You may still hear higher pitched sounds like sirens and even human voices, although the volume of these sounds should be dramatically reduced.
It’s important to note that this is expected behavior with noise cancelling headphones across the industry. The QuietComfort Ultra Earbuds are engineered to minimize these interruptions as much as possible, while still maintaining excellent performance in consistent, loud environments such as offices, airplanes, or busy streets.
For the best results, ensure your earbuds are running the latest firmware through the Bose Music app, as updates often improve ANC responsiveness and overall performance.
Gem - Bose Customer Support
Bose earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose earbuds are top notch and sound is amazing.
I would recommend this to a friend