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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 682 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, particularly praising its bass. However, some users have experienced issues with device connectivity, noting that the product consistently disconnects from phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 682 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was great, noise cancelling was phenomenal. None of that means anything if earbuds cant stay connected to phone and sound quality issues. Owned for about a month. Use them daily for exercise and work.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Brian, thank you for sharing your feedback. We’re glad to hear that you enjoyed the sound quality and noise cancellation of the Bose QuietComfort Ultra Earbuds (2nd Gen), but we’re sorry to learn about the connectivity and audio issues you’ve experienced.

      Frequent disconnections or sound problems can sometimes be linked to Bluetooth interference, firmware versions, or device settings. We recommend checking that your earbuds are updated to the latest firmware through the Bose Music app, and ensuring your phone’s Bluetooth settings are optimized. If you’re using them during exercise, minimizing interference from other nearby devices can also help improve stability. Your feedback is valuable, and we’d be happy to guide you through additional troubleshooting steps to enhance your listening experience. Here's a helpful guide: https://bose.life/3Qalmy1

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service product is the best ear buds to buy. Thank you for the professional support and team members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great song especially base song. I like the design. Bluetooth very powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE ftw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its bose what can you say more lol... in the speak world there one of the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bose Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product definetely recommended purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customise your eq

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact u can customise your eq it’s the best. Bose has done it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE EARPODS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! Good quality and easy to use. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than apple ipods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation it’s great. Better than iPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her bose ear buds. Then are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product extremely satisfying experience using ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My preferred earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a pair I lost. I used a pair of AirPods in the meantime and I went back to theses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then I anticipated!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are better then I anticipated. Great sound long battery life minimal look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality. Best value. And by far the very best customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE EARPODS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and totally recommend it. good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbud that doesn't fall out of my ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What matter most me is, if cannot stays in ears then everything else is a waste of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vary about this and i can't wait to see new versions of bose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mi experience with BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and the customer experience was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy these!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking amazing! I had the Gen 1 buds and these are definitely better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose - QuietComfort Ultra (2nd Gen)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a great job, they met my expectations i recommend to buy this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Buds of Today

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over all. Only issue was reconnecting after a phone call

    I would recommend this to a friend