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Customer reviews

Rating 4.6 out of 5 stars with 677 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, particularly praising its bass. However, some users have experienced issues with device connectivity, noting that the product consistently disconnects from phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 677 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Supreme leader

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old Bose done, so I bought these and are in LOVE! It’s crazy as the music is at whatever level, even low, I can not hear my hub talking to me, a car driving by, anything … if I do it’s super super mute.,, yet the music sound is awesome!! Very clear , crisp almost. I love the cream color I got as they are not like everyone else’s as the case is magnetic close and easy hub storage when not in use: way better than hubs Apple pods!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great eabuds for comfort and noise cancellation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earbuds especially in noise cancelation! Sound is good,too. In my opinion, if they combined the sound quality of the original 2016 Soundsport Earbuds with the noise cancellation of these...game over...but Im just thinking out loud. But these are great nonetheless! There are other options out there, but get these :1-if you have the money to spare and 2- if you only want to spend $300 for something that should last for a few years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Acoustics & Dynamic Sound for the Ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfort and sound, I really enjoy the different modes selection for listening and when you go to quiet you just melt into the music with no distractions or noise. Highly recommend if you are looking for style comfort and high quality these are the jam, literally Bluetooth range is also exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great! Finally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried other ear buds and had a hard time wearing them keeping them in hearing correctly blah blah blah blah. These are great they’re easy to wear. I forget that they’re in and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound; a little frustrating to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent - that’s the big plus that makes these worthwhile. But there are some operational glitches. Sometimes when I put them in my ears, they keep changing from quiet to aware to immersive, and it just goes on a cycle where it keeps changing and speaking the word for each new setting, making them unusable in that state. To stop it you have to put them back in the case, then put them back in your ears. The app is also fussy. I have a Samsung tablet and it doesn’t want to use the main Bose app on that, it wants me to download a separate app for Bose earbuds. So I did, and it can’t find them. The regular Bose app works fine on my Pixel 9 phone. Then there is the need to get them adjusted right to your ears, so you will probably have to try the different ear cushions. No problem there, but when I position them for the best noise cancellation with the correct ear cushions, part of my ear covers up the microphone and people I am talking to on the phone can barely hear me. So I have to put them in a compromise position in my ears where I get OK noise cancellation yet can still use the microphone. Finally, Bose needs to have a setting in the app where you can turn off the touch control on the earbuds. Anytime I need to reposition them in my ears, by touching the earbuds i often cause them to hang up a call, pause the music, or change to a different audio setting. I would rather just control these things from the device and not have to worry about the earbuds changing something every time I touch them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best I’ve ever heard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is perfect, sound was amazing and the noise cancellation is top notch. Definitely happy I went to these after using AirPod pros for years. These headphones are really nice. The sound quality is unreal. Sounds like you have full over ear headphones but in a bite sized package

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Good bass, the only detail that sometimes falls out of my ears, but everything else is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, rumbling bass, mids and highs are very crisp and clear. NC is the best, period!!! Blocks almost everything without feeling the "cabin pressure" sensation. Awareness mode is good. Love the Immersion mode for movies although it drains the battery much faster. Extremely comfortable for long periods. Battery could be better, doesn't last a day in the office if you wear them all day. Continuous use lasts between 5 and 6 hours tops!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds i have every owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned quite a few high end earbuds over the years and by far this is my favorite so far. Here is why; 1. Very comfortable 2. Best Noise Cancelling functionality thus far 3. Sound quality is top tier. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds, one major issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and customization with tips/wings where anyone should be able to make these comfortable. Audio quality is fantastic. Noise cancellation is class leading and honestly insane for a pair of earbuds. Transparency is good but not amazing. Few other products I’ve used are better there. Biggest issue I have is that when the right earbud is touched while in my ear it creates this weird reverb noise. Tried multiple different tips and adjusted how the buds sat in my ears, couldn’t fix this issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of sound, and connectivity. Easy over all fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    World-class sound, but charging case not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve ever used. I live in New York City, so noise-cancellation is a main concern. These do better than any other earbuds I’ve ever tried, and better than most over-the-ear headphones to block out noises of loud music in the gym, airplane and traffic noises. The Bluetooth connectivity is great. My iPhone connects to these right away, and never drops the connection until I purposefully disconnect. I dinged this product two stars under “connectivity” because of flaws in the charging case (see below). The charging case is not as good as the earbuds themselves, and as far as I know, as of this writing, there are no Second-Gen cases available separately yet. Two things have happened with the cases for me on this and the First-Gen versions. (1) they stop charging one of the earbuds, or (2) charge them unevenly, so that one reaches 100% while the other reaches only 80%. I’ve tested this with the same buds in other charging cases, and concluded the problem lies with the charging cases. With the First-Gen version, one of my buds developed a kind of short or internal electrical issue that produced a constant static clacky sound. I hope this Second Gen pair does better!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound of silence!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and feel. It really shuts off the entire world. Just you and the music!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Grate headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had every version of the bose quite comfert head phones and theas are better then the last. I work in construction were i wear these for 10+ hrs a day there comfortable and the nose canceling cant be beat. And there sound quality is top notch and not just all base. My only complaint is they have gone up in price. I would buy them again if i had to i would juts wait until they were on sale

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones, slightly disappointed with price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but i feel as though it could be louder. Noise canceling is pretty amazing. Recently the battery life seems to be depreciating quickly as it does not stay charged. Ive had some connectivity issues and trouble consistently switching between my phone and computer. Usually requires me to completly shut off the headphones as the manual button on the side even tho it read backs the new source, i hear nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Is good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, last forever, and the sound quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my air pod pros 1st generation. These are great sound quality and fit in my ear is comfortable. The noise cancellation is amazing as well. Battery life seems to be a little short but I am still figuring them out so maybe I am doing something wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds ever. Though I have only owned two previous brands, I cannot speak for others. Sound quality, check. Ease of use, check. Does not fall out of my ear when running across the street, check.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    QuietComfort Ultra (2nd Gen)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome and the Noise Cancelling is superb. Because of the noise canceling it takes a little adjustment to recognize sounds of approaching vehicles when walking. Once you've heard a few then it becomes no issue. Once you find the right size fit they are very comfortable and secure in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior Sound, Feel, and Features!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got back into in-ear earbuds recently after having a terrible experience, and I'm so glad I landed on these! The sound is just phenomenal and the app is super easy to use to change the noise-canceling levels, the equalizer, and the immersive sound options. The fit is nice, and I'm glad it came with different sizes so I can find the best long-term fit size for me. Great product

    I would recommend this to a friend