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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.7 out of 5 stars with 542 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the QuietComfort Ultra earbuds, highlighting the top-tier sound quality and exceptional comfort for extended use. Users also appreciate the secure fit, long battery life, unique design, and seamless connectivity. The only concern mentioned by a few users is that the control scheme is a little sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 542 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. The noise canceling feature is superb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best brand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved these headphones. They’re super lightweight, the sound quality is amazing, and it’s the best brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable and perfect for movies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air buds are great and the noise cancellation are even better but I think they need to be a little more loud

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr. Cobos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I great item with terrific sound that blocks outside noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, the noise cancelling feature of these earbuds is excellent. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love these headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great noise canceling, but poor charging. This is my 3rd pair already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is nice they do a strong noise Canceling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good and the noise cancelations help you more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Earbuds!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is amazing, sound quality overall is really good. Would recommend for sure

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    For heavy work not really.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound is great and you can ajuts the eq with it but batterie dies in 4 to 6 hours depending on the mode you use and over time noise in one or both ear pieces usually if they get moist ar wet abit . I do construction and usually i have to change them cople of thimes . So put insurance on them

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. The battery life of the QuietComfort Ultra Earbuds (2nd Gen) is as follows:
      Immersive Audio Off: Up to 6 hours
      Immersive Audio On: Up to 4 hours
      Charging Case (fully charged): Provides up to 18 additional hours

      These are the advertised specifications.
      Since they are in-ear earbuds, they are naturally exposed to sweat. However, there's no need to worry, they are rated IPX4, meaning they are water-resistant and can handle sweat and light splashes.

      If you're experiencing issues with battery life, here’s a helpful guide that may assist you: http://bose.life/3WgAfOG

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Noise canceling is pretty awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The different modes are really great for different applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would highly recommend them. -- KB

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but bad lifespan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best earphones I've ever used but they only last me around 6 months because of how much I wear them. The glue kind of falls apart by then. Love them otherwise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when i was asking for help in thr store. I got help directly from the supervsior who seems like he is just like everyone else of his staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quietcomfort ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this product is great. The only negative i have is that every now and then, it will disconnect for some reason, but not very often. I would highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music, videos, movies....Awesome...for phones calls it could be improved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best earbuds in the market today. Bass is so rich.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product for non sport use. Bose has another product for the sports activist. Great products with great sound! Choose Bose!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good headphones with a fatal flaw.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the good side of this review, the sound quality is decent and the Bluetooth range is further than any other headphone I used before and the call quality also well done, however the main selling point was the noise cancelling and for me there was a huge flaw, under most circumstances the active noise cancelling is great even in loud work enviroments however there seems to be a fatal flaw where if there's a sudden noise like compressed air, a hammer tap or even something as subtle as a car door closing it would sound like transparency mode would turn on for a second before going back to ANC mode, after dealing with this for a week it left me with too much headache (both real and circumstantial) and I had to return them for a different option.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you Robbie for taking the time to share your detailed feedback on the QuietComfort Ultra Headphones (2nd Gen). We’re glad to hear you enjoyed the sound quality, Bluetooth range, and call performance, but we’re truly sorry about the noise cancelling. The combination of both active and passive noise reduction technologies in your headphones is designed to block out most sounds but may not block out everything. You may still hear higher pitched sounds like sirens and even human voices, although the volume of these sounds should be dramatically reduced.

      It’s important to note that this is expected behavior with noise cancelling headphones across the industry. The QuietComfort Ultra Earbuds are engineered to minimize these interruptions as much as possible, while still maintaining excellent performance in consistent, loud environments such as offices, airplanes, or busy streets.
      For the best results, ensure your earbuds are running the latest firmware through the Bose Music app, as updates often improve ANC responsiveness and overall performance.

      Gem - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great Headphoens

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones wife really love them. Only downside the ability to track headphones when lost. Always love Bose brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not the best to me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are really good headphones just not worth $350 to me

    I would recommend this to a friend